Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
Written by the business, not verified by us.banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications. Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.My only downside was the delivery was a few days late. Having recieved other items last week that was ordered at the same time. The product however is really good very well made better than products I've looked at in my hometown vicinity.
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Like the products but take long time to get delivery..
Dear customer, Thank you for sending such a kind and enthusiastic comment. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: [email protected] We will do the best to help you. Best regards, Banggood team
I have changed my mind. My earlier post was written before I knew that delivery information is available in their app. Now, with that knowledge I have no complaint about delivery. My concerns about price and discounts remain. When shopping on online with Banggood you’ll see lots of pops suggesting your eligible for one or another discount that disappear when you finally get to the payment section.
Dear customer, Thank you for taking the time to leave your comment. Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177 Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582 In order to solve your problem, you can contact us at [email protected] Best regards, Banggood Team
I submitted a review of my purchase a week ago. It was a negative review, but it reflected my honest experience. However, Banggood has not published it, and the product still only shows 5-star reviews. This is not how a trustworthy store should operate.
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
The product was well made and good quality. The communication could be better around delivery and the product information could be clearer.
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Good quality products but take forever to get them. My orders took two months.
Dear customer, Thank you for sending such a kind and enthusiastic comment. Based on customer shopping experience and opinions, we will continuously to improve our website, products and customer services. You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
Very Quick Delivery but item faulty throttle not work no Recieved the the Replacement so will Return .y my bikevas coverd by evay
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
Item arrived in fairly good time but it was quite beaten up. Not banggoods fault I suppose but was still disappointing as it could have been protected better for shipping.
Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team
Dear customer, Thank you for sending such a kind and enthusiastic comment. Have a nice day!
My radio controlled SU 35 bomber wing broke on it's first flight.
Dear customer, Thank you for taking the time to leave your comment. According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us first and you can also choose to return it to receive a form of compensation. You can refer the link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood Team
Item was poorly package and was damaged in transit.
Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team
I bought 2 of the18 in. E27 fan lights but only one is working. The other one fan only run a few second and stop but the light is working fine.
Dear customer, Thank you for taking the time to leave your comment. According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood Team
i got a broken printer and i wating 7 day for a fix and i still didnt get have the seler will fix my problom
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
would like to have more updates upon ordering gimbals and mdse when they will arrive would rather have paid mort locally than Waitwith no timeof delivery yet
Dear customer, Thank you for taking the time to leave your comment. Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177 Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582 In order to solve your problem, you can contact us at [email protected] Best regards, Banggood Team
I've only received one of my two orders. The second one is still hung up somewhere with an uncertain delivery date.
Dear customer, Thank you for taking the time to leave your comment. Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177 Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582 In order to solve your problem, you can contact us at [email protected] Best regards, Banggood Team
Painful after-sales service, and quite questionable, where they are asking me to open the equipment that is under warranty to try to solve the problem, because it is not known if it solves the problem, as far as I know if I open a piece of equipment under warranty I will lose it...BlitzWolf® BW-V9 It does not have a sealed lens. After the 3rd day, white spots began to appear on the projection due to dust inside the lens, which got worse and the lens had to be cleaned...
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
received one item but not the other after weeks of waiting. shipping said 7 days.
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
I purchased the mahoo sharpening system your initial picture showed 3 parts but it is not until late in the process of purchasing that 2 parts are shown. Unfortunately I did not see a review on your site which complained about the same issue
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Could you please tell us which part you are not clear about? Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
Product was sent to wrong address, 200.00 gone. Contacted people at address it was sent and they never saw it either. I filed a claim and it was instantly denied. Done with trying to buy anything here.
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
As far as delivery of item was first class, but my problem is with the way the item i purchased is advertised, the whole particular's of the item were not stated, ie; the duty cycle or its percentage was never mentioned their by i took it to be 100% duty cycle. On reading instructions found it to be only 30% duty cycle, this has left me being very doubtful of information advertised on your site, and this should be corrected and made known to you advertiser's . Thank you for the good prices and delivery.
Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team
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