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banggood

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961 reviews

3.0961 reviews
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About banggood

Data updated
Website
www.banggood.com
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Last 12 months
678 reviews
Replies to negative
92% (352/382)
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About this business

Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com

Written by the business, not verified by us.

Is banggood legit?

banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications. Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.

Auto-generated from all reviews of this business. For reference only.

What people say

very good company I called asked for…

very good company I called asked for information they explained things to me told me what I needed give me an extremely good deal shifting in the normal timely manner very good place for RC equipment

Reply from banggood2026-10-15

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

Solid Tools at a Good Price and Fast Shipping

The products I received were very well made and the prices were very reasonable. Everything was delivered as fast or faster than advertised. I will buy here again.

Reply from banggood2026-10-15

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

Order #115472666 - Refusing 2-Year Warranty on SSD (artid=1968) and Ghosting Ticket

I purchased a MOVESPEED 1TB NVMe SSD from Banggood (Order #115472666), delivered June 15, 2025. The SSD died completely (undetected in BIOS). Banggood's official policy page (artid=1968) clearly states Solid State Drives carry a 2-Year Warranty (valid through June 2027). When I provided proof and cited their own policy table, customer support stopped responding and has ghosted Ticket #20260927174802000071 for over 4 days. Unacceptable after-sales service and refusal to honor their written warranty.

Reply from banggood2026-10-22

Dear Customer, Thanks for your comment. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

No software support for Yeuhoo screen (Wireless Android Auto)

The YUEHOO portable screen I bought from Banggood worked well for about a year, but then Android Auto suddenly stopped working. In an attempt to resolve the issue, I contacted customer service for assistance. Product support from both Banggood and the manufacturer (Yeuhoo) is completely non-existent. Under ticket number 1546208572238602240, I waited over a month for a firmware update or a technical solution, which never came. Even after public feedback, their only response is empty, automated template messages ("we are working on it") designed merely to buy time, while offering zero actual assistance. ​The hardware is fine, but it is entirely useless for wireless Android Auto due to software limitations and a total absence of after-sales support. Avoid buying tech products from Banggood if you expect any post-purchase backing. This is just another automated template reply. I have already contacted your support multiple times regarding ticket #1546208572238602240, waited for over a month, and received zero technical assistance or firmware updates for the YUEHOO screen. Sending standard copy-paste messages does not solve the software issue. Unless you provide a working firmware fix or a refund, these replies are just empty words."

Reply from banggood2026-10-12

Dear Customer, Thanks for your comment. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

Purchased Two Different Planes; Both Inoperable

Purchased two planes from Baggood; the transmitter was faulty on one (red light would not illuminate nor transmitter beep after turning on power switch), and the other one, the rudder fails to operate after providing throttle, which is suspect for having ESC issues, or a bad battery. I tried contacting Banggood three different times, and never received a response.

Reply from banggood2026-10-07

Dear Customer, Thanks for your comment. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team