Ordered an outdoor solar powered…
Ordered an outdoor solar powered security camera. When the item was delivered the solar panel was smashed rendering the product useless. I have contacted and reported but to date have received no resolution.
About banggood
Data updated- Website
- www.banggood.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 678 reviews
- Replies to negative
- 92% (352/382)
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About this business
Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
Written by the business, not verified by us.Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications. Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.What people say
All-round good experience
All-round good experience! Quality products 😊
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Very accurate
Fast delivery for this product. Not fot the other 3 things I ordered the same day, now 2 weeks and still no delivery.
Reply from banggood2026-10-21
Dear customer, Thank you for taking the time to leave your comment. Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177 Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582 In order to solve your problem, you can contact us at [email protected] Best regards, Banggood Team
Very good service and prices in general
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Came quickly equipment is very good for…
Came quickly equipment is very good for the price, also good quality.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
expected a cb radio got the programming…
expected a cb radio got the programming lead.
Excellent service!
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Great experience overall
The shipment inside eu was great and extremely fast! The product was as advertised and working flawlesly!
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
The jig arrived well before the…
The jig arrived well before the estimated time and is very good quality. Very pleased with the purchase.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
In electronic staff Banggood is far…
In electronic staff Banggood is far better in price than any other online company.Also if they have it on EU stock,they're fast with delivery.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
I ordered a power station
I ordered a power station. At least I thought I did! Until Banggood pointed out that maybe I had ordered the wrong thing. They sorted out cancelling the order and getting the right piece of equipment ordered. The refund was sorted immediately with the funds back in my account within a week. The new power station arrived also within a week and is exactly what I wanted, it works great. Great service.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Banggood, One of the Worlds Best in Distribution
Banggood is a respectable and trustworthy company that distributes a variety of electronics and household goods. This company stands by it Quality Assurance and Quality Compliance that all customers comes first. Exceptional and Extravagant what Banggood represents.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Great to deal with!
Ive always had good deals and great service from Banggood!
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Super easy process
Super easy process, quick delivery.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
delivered on time and in good condition
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Godd quality products
Godd quality products, fast, shipment, good price.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Plane was delivered after only a few…
Plane was delivered after only a few days. Box was in perfect condition. The plane flew wonderfully.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Great portable oscilloscope
Delivery was fast, oscilloscope is as specified and working without issues.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!
Poor Customer Service and Lack of…
Poor Customer Service and Lack of Responsibility I waited more than two months for my purchase. Instead of contacting the logistics company themselves to investigate the delay, Banggood told me to do it. It took five or six emails to make them acknowledge that this was their responsibility. The same lack of accountability has continued with my refund. Despite repeated correspondence, I still have no confirmed date for when my money will be returned. The recurring problem throughout this entire process is Banggood's failure to take responsibility and resolve issues efficiently. Customers should not have to chase a company to do its job. Based on this experience, I cannot recommend Banggood.
Online shopping with Banggood
Have been a customer with Banggood for years and they have always delivered. Always enjoyed shopping and browsing products on Banggood. Extensive range of products with competitive price and their shopping cart checkout is seamless and easy to use.
Reply from banggood2026-10-21
Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!