Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
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Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.
I ordered vr goggles liked look of EV 800 but needed 2.4Ghz to be compatible with all my cameras but they just sent me EV800 5.8Ghz facing band which are absolutely useless to me and I can't get any meaningful response from Banggood I'm waiting on the rest of my orders but I don't think I'll be getting anything more from them
Reply from banggood2024-08-11
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Customer service is poor. Still waiting for reply.
Reply from banggood2024-08-08
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
P51 mustang looked good but didn't work was missing alerion servo and connection I connected all other wiring to receiver with folly charged battery no light on receiver tried to contact banggood came back as no such e mail address couldn't even upload video of plane for them
Reply from banggood2024-08-02
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Customer service is a joke. I bought a radio from them and it was faulty. Customer service took me as an idiot and have spoken to me in the way I have no understanding for what they say. I was frustrated and wanted money back for faulty device with sending it back. They were doing everything for me not to send it and tried to give me some silly advice which suppose to fix the issue. It didn't so I wanted return and refund. After many days of conversation, finally they refunded half price without me shipping the device back. Not recommended and never going buy from them again!
Reply from banggood2024-07-22
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
Used online chat to request the shipping date of my purchase. Completely ignored my questions and then asked me for a positive review. Chat bots at their best
Reply from banggood2024-06-18
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Did not receive everything that you put in the picture, did not receive 3 batteries, but only one and that one was a lot lower power.
Reply from banggood2024-06-12
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Quality control from this company in my opinion is rubbish/
Quality control from this company in my honest opinion is non existent. The S1 heli was undamaged but the T8 transmitter that came with this kit was an absolute disaster. Would not charge batteries in transmitter, only 2 red lights out of 3 come on when switched on. I have had to use XK X6 Transmitter to fly this heli. I have corresponded with Frank from Goosky but they can't seem to believe that the transmitter is faulty and want photos. I have given up trying, they are too hard to deal with and will not be purchasing Goosky again.
Reply from banggood2024-05-30
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
I went through the trouble to report a bug on the checkout-page at Banggood.com, as it was not possible to specify the danish zip code "2630", all other zip-codes seemed to work fine. I wrote "..but I was able to get around this by using 'DK-2630', but please fix"
I then got the answer:
"We suggest you try to enter 'DK-2630'..."
Smart people! (this is ironic, if any at Banggood should read this LOL)
Reply from banggood2024-05-03
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Products i have bought has been quality for the most part, but when do need to return things soon full apart. 5mopnths after returning item to them and chinese customs are telling them item needs collecting item is back on my door step and am £250 out of pocket
Reply from banggood2024-05-03
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
XK X 110s RC Helicopter--FAULTY right out the box.
This company can better itself by honouring faulty goods after countless emails and getting no further forward.
I have tried numerus times to get it replaced or returned as it was faulty right out of the packing.
Probably three weeks and this issue has not been resolved. Quite shocking.
Reply from banggood2024-04-24
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
I was lucky to read the reviews before I placed the order
I want to thank all of you who write reviews and help people know how the company works and how they treat their customers.
I would like to buy 4 laptops for our club, the price was good on Banggood.
I was lucky to read the reviews before I placed the order, Now I don't dare to buy from Banggood, especially when it's a big order.
Thanks for all.
Reply from banggood2024-04-12
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Good stuff but pay attention what you THINK you are ordering
Banggood offers a wide variety of products against reasonable prices. Shipping cost are extremely low and shipping time on the last order was 1 month quicker than advertised.
However, not all product photos are showing the right product so you really need to pay attention and read other comments on the product. I recently got 50% of what I thought I ordered (apparently, a Party B) and now have a useless product unless I order Part A as well (and then have to wait for shipping from China to Europe). Banggood should pay attention to this "false advertising"!!!
Reply from banggood2024-04-11
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
1. The watch appears to be well constructed although I have not really tested the waterproof level
2. The watch annoyingly changes the clock face away form my preferred selection.
3. The documentation is not good quality and does not give a good account of the various sub-apps included in the watch. The menu is not well organised.
4. The BP measurement is not bad but noticeably lower than the results obtained with a proper medical instrument.
5 The heart rate monitor produces a totally inaccurate result, about 50% higher than actual.
6. Weather Report - It obviously does not know where my location is after I have set this in the App. Daylight and Night are confused. Sunrise and Sunset time are incorrect.
7. time synchronization with my smart phone does not work automatically....
8. What does work - It counts my daily steps reasonably accurately. It displays the time on a clockface of its own choice. Basic timer functions work ok. It reports incoming phone calls and messages (although emojies are not supported)
Reply from banggood2024-04-03
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
I ordered the upgraded unit and it came with wrong plug!…
I ordered the upgraded unit and it came with a UK power plug on the charger. It is useless to me without the proper charger. I tried to send a report on the warranty site but it would not let me post. I am screwed now.
Reply from banggood2024-04-01
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Orders and email confirmation generated automatically, only from browsing and checking payment options.
This is the second time. Same thing occured last time,2 years ago.
Still no revision of payment procedure.
I will not go there again.
Good luck.
Reply from banggood2024-03-11
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
please work on improving your delivery time.
Great products though.
Reply from banggood2024-02-04
Dear customer,
Thank you for taking the time to leave your comment.
Due to different regions and transportation methods, the transportation time is different.
Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177
Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582
In order to solve your problem, you can contact us at [email protected]
Best regards,
Banggood Team
Dear Administrator!
Magyar Posta delivered the package to the wrong address. So I did not receive the ordered product, my package was lost.
Reply from banggood2024-02-01
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Waiting for them to send me confirmation on my order .
Reply from banggood2024-01-22
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Took 2 months for my order to arrive
broken handle. It worked but not as advertised. May not buy again.
Reply from banggood2024-01-22
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
I ordered an RC helicopter here but never received it, contacted several times but I was not helped, rather kept on the line, each time within 24 to 48 hours you will hear from us for more than a week ago now in week two and haven't heard anything from them yet about where my helicopter is now and whether I will still get i i orderd 6 of nov here is my over nummer see for your self @ banggood. Okay, it is now February 27, I have received my customers' money back
Reply from banggood2024-01-16
Dear customer,
Thank you for taking the time to leave your comment.
Due to different regions and transportation methods, the transportation time is different.
Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177
Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582
In order to solve your problem, you can contact us at [email protected]
Best regards,
Banggood Team
