Offering Simple, Natural Pet Supplies. Please note that many folks have started leaving reviews on our page that are for another business. We are Basis Pet and not affiliated with Basic Pet. Please leave the bad reviews on their page!
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Is Basis Pet (Not Basic Pet) legit?
Basis Pet (Not Basic Pet) (www.basispet.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
They sent me a returned product sold as new. Memory foam won't expand. Yellowed and aged foam that forms a rounded set of stairs not usable. They said it is what it is. Disgusting. 90 dollars for landfill.
Reply from Basis Pet (Not Basic Pet)2026-04-27
Hi Kevin, I'm sorry about the bad experience you've had, but you've left this review for the wrong business. We - Basis Pet - don't sell anything made with memory foam and never have. If you have a chance to remove or move the review to the correct business, we'd really appreciate it.
This guy is super awesome to deal with and makes excellent quality products. His prices are more than reasonable, given the inflation, and more importantly the extremely well made products. I’ve purchased a lot of “stainless steel” products from meat processing equipment to pet bowls and this is high quality. It’s not that cheap foreign metal products labeled as surgical stainless steel.
Do yourself a favor this Year of The Rabbit and upgrade your pet bowls and mixing bowls! I’m already on my second order and plan to order again in the future.
I was looking for a good quality stainless steel water bowl for my puppy and came upon this company. Decided to purchase because of the testing for heavy metals they indicate they perform. Bowl looks solid, is easy to clean and has nice shape and so far he hasn't knocked it over either. Like supporting a small domestic manufacturer and am going to get a second one for outdoors.
I am very happy with the bowls and bowl stands I purchased from Basis pet. They are well worth the price, and the stands are an amazing design. Anyone who appreciates quality craftsmanship will be pleased.
My girlfriend and I are thrilled with the look of my new dog bowls and stand from Basis Pet. My previous dog bowl stand was covered in rust because my pooch splashes when he drinks and the materials were cheap materials.
Now we have a stable stand and bowls made out of quality materials. And made in the U.S.A. so we know they weren't shipped back and forth across the world so some poor worker could be paid exploitative wages. Thank you Basis Pet for providing a good product and manufacturing it here.
People shouldn't have to worry about their pets getting sick or dying because manufacturers us radioactive metals to make their feeding bowls.
Basis Pet cares about your pet and it shows in their exquisitely crafted product. I love the design and quality of the bowls I purchased from them and will continue to do business with them as long as I have pets. Even my boxer, who was oddly timid during feeding time, is eating more easily since I bought her these bowls. We are adopting another dog sometime in the near future and will definitely be purchasing from Basis Pet again.
Great quality bowls! I love the look of them. I am a little disappointed in the size- I thought it would be bigger (I got a large). This is definitely my fault since the website clearly states how much the bowl holds! I would love to see bigger bowls made someday, I would buy them in a heartbeat! Overall a great buying experience and my two puppies are already enjoying them!
Reply from Basis Pet (Not Basic Pet)2016-02-05
Hi and thanks for leaving a review! I have good news - we're in the process of production for an XL size bowl. It will be about 10" in diameter, 4" deep, and have a capacity around twice that of our current large bowl. We're hoping it will be available in May.
I emailed Basis Pet inquiring about an item that was out of stock, and they emailed me back the very next morning letting me know when they expected the items to be back in stock, and also letting me know that they would notify me when it was back in stock. Which they did!
The quality of their products is great, and they really care about and appreciate their customers.
Many of us spend a lot of money purchasing high quality food for our pets and yet often times feed those pets out of inferior, imported stainless steel bowls laden with toxic chemicals. These bowls are manufactured from high quality stainless steel and made in the U.S.A. and worth every penny! Everyone owes their pets a set of these bowls.
I bought two large size bowls only to find that they are too big for my dogs. But because the quality is so nice that I made another order of the M size bowls for my dogs. I will use the L size in my kitchen knowing they are safe both for me and my dogs.
Conscientious company, certainly concerned with quality.
Mike has put a lot of thought into making his products high quality and attractive. I could tell this by his website alone, but it was in talking with him afterwards that the amount of thought he has put into his product line is impressive. It has been an honor to conduct business with an individual with the concern for animal welfare and the willingness to put forth effort to his cause such as Mike.
This a great American made product that won't poison your pet. It is weighted nicely, cleans easily and will last for many years. Thank you for making this quality product available to us.
I have purchased several large and medium stainless steel bowls for my GSD. I will never buy anything else. They are excellent quality. And I just purchased the dog food stands in white. They are sturdy and easy to put together. Love that these products are made in the USA and non-toxic. My GSD is my baby and I am always looking for the best products for her. Basis is at the top of that list.
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