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Basis Pet (Not Basic Pet)

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103 reviews

5.0103 reviews
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About Basis Pet (Not Basic Pet)

Data updated
Website
www.basispet.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
100% (1/1)
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About this business

Offering Simple, Natural Pet Supplies. Please note that many folks have started leaving reviews on our page that are for another business. We are Basis Pet and not affiliated with Basic Pet. Please leave the bad reviews on their page!

Written by the business, not verified by us.

Is Basis Pet (Not Basic Pet) legit?

Basis Pet (Not Basic Pet) (www.basispet.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

Great Bowls

Checked every major pet store, all the superstores, and the locally owned stores, couldn't find bowls of this quality. They were all of lighter, thinner construction, and not made anywhere close to North America. Will definitely get another set, when we get another Frenchie. Thanks for a great product.

Great product, great company.

I ordered some of their bowls because I wanted to be sure that my dog's dishes are safe. The bowls look great, and are exactly as described. They also shipped very quickly, and were well-packaged: enough to be safe, but not so much that it took hours to get to the bowls. The bowls look nice, and now I don't have to worry about my dog being poisoned by lead or chemicals.

My cats are happy and so am I.

My cats love these low profile bowls. They clean very easily in the dishwasher. Shipping was very fast and they are exactly as described on the website. 10 marks out of 10, I would order these again, but they're so well made, I probably won't ever need to (unless I get more cats!).

Very happy with Basis Pet

I was looking to buy new food and water bowls for my dogs. I did not want to just by any bowls. After some research, I wanted to buy USA made stainless steel bowls. Basis Pet came up first in my online search. I ordered medium sized bowls and Grip Pet Bowl Holders. They arrived much sooner than I expected and were packaged very well. The instructions for assembling the grip holders and the instructions for cleaning and taking care of the bowls, as well as the letter from the owner of Basis Pet, were very helpful and appreciated. The grip pet bowl holders work great, and the bowls themselves are great. I am so pleased with the quality of these products and the service of Basis Pet. I definitely recommend Basis Pet and their products to anyone who is looking for safe and sturdy bowls for their pets!

Four paws up from Libby the Cat!

My cat Libby (7 years old) seems to enjoy her new Basis stainless steel water dish. I had noticed that with her 'old' water bowl she always dipped her paw to get water - which tended to mean water splashed around the bowl. I started looking for a new stainless bowl that was Made in the USA (safety first!) and found Basis. Libby took to her new bowl within a couple of days and yesterday I observed her lapping up her water. :-) Hooray!

Impressive customer service

I placed an order for 2 medium sized bowls and the low rise multi-bowl stand. It arrived within a few days. As soon as I opened the box, I realized the bowls were too small for my Lab. I contacted customer service for a return label and within a few hours Mike sent me back an email with the free return label. Mike and I discussed via email my getting the next size up. I was hesitant to spend any more money and Mike generously worked with me to facilitate my getting the correct size product. The large size bowls and stand arrived within a week. The size is pefect. The quality of the bowls and stand is excellent and the stand has a nice, clean modern appearance. I would definitely recommend th product and the company.

Five stars!

This is one of the most professional and helpful companies I've ever done business with. They respond quickly with answers to questions and my orders always arrive before expected. I've orders from them 4 times and have seen absolute consistency in their product and service. Not to mention the health value of their product. These guys exemplify what a small business (any business for that matter) should be. Wish they would do bowls for my bird perch!

High Quality Products and Worth Every Penny

I have always used ceramic bowls to feed/water my cats, but recently read that stainless steel was better. Since my cats are prone to feline acne, and my ceramic bowls were getting old, I decided to search for good stainless steel. I was impressed with Basis Pet's description of their quality and pet-friendly design. I ordered a medium size bowl and the white holder for water, and six small bowls for food. The cats like to play in their water and they scoot their water dish around, but the holder effectively stops the scooting! It can even be used with their old water dish while I am washing the new one. But I will definitely be ordering a spare dish so I can completely eliminate ceramic. The cats did not hesitate to switch to the new food bowls! They are shallow and well designed. It is easy for them to eat from without touching their whiskers. I can see and feel the quality of the bowls; they are much better than pet store quality. They wash well in dishwasher.

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