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Food, Beverages & Tobacco

Ben & Jerry's

102 reviews

1.9102 reviews
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About Ben & Jerry's

Data updated
Website
www.benjerry.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
32 reviews
Replies to negative
0% (0/77)
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Is Ben & Jerry's legit?

Ben & Jerry's (www.benjerry.com) has a 1.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Ranouli · 1 review · Experienced 2024-10-09 ·

My favourite ice cream is the…

My favourite ice cream is the anti-occupation ice cream! Thank you Ben&Jerry’s for being on the right side of history!

I
Iris Down · 33 reviews · Experienced 2024-10-11 ·

Awful customer service

Karamel Sutra ice cream with no caramel so I told them. The online form asked for numbers from the tub. Back came a lengthy email telling me what a wonderful company they are and a hard sell for their other products plus a request for a load more numbers. Next email they wanted my bank details for the miserable refund of £5.99. In these days of rampant fraud, even with assurances I would not agree. And no goodwill offer of compensation for my time and effort. I asked for a voucher or forget the whole thing. UPDATE here is their refund procedure …. “The refund is completed via a link which we send out to you. This link takes you to a secure site where you enter your bank account information so the refund can be processed. We do not see or retain your bank account information. It is used solely to process the refund.” They do not issue vouchers. Instead they expect customers to upload bank information on some spurious site all for a paltry refund.

W
West Coast Beach House · 3 reviews · Experienced 2024-10-09 ·

Most delicious taste

Most delicious taste! I keep trying different brands, especially new crafts brands, but I always go back to good old Ben & Jerry’s. They have clean ingredients as well. It’s my 4 PM go to snack at least three times a week and I am still skinny haha! My only Guilty pleasure!

r
roumina · 4 reviews · Experienced 2024-10-09 ·

Lots of political hate on here for ice cream!

A lot of people on these reviews are half-baked and are in need of some chocolate-therapy. A company that goes the extra mile for refugees, the environment, fair trade and marginalized groups is somehow receiving hate reviews for their ice cream. Give it a rest people. Ben and Jerry’s is awesome and I for one am tired of all the hate mongering for good deeds.

B
Bobby Burns · 1 review · Experienced 2024-10-04 ·

This was utterly disgusting

This was utterly disgusting, I was left unsatisfied from start to finish. I wanted a warm snack, not this frozen baloney. Next time, stick to the warm savoury good stuff.

h
herman rijsbergen · 63 reviews · Experienced 2024-08-06 ·

Chocolate fudge brownie is my favorite…

Chocolate fudge brownie is my favorite icecream from ben and jerry its delicious, mmmm😀😋

P
Pam · 1 review · Experienced 2024-08-01 ·

Recently purchased coffee Toffee Bar…

Recently purchased coffee Toffee Bar Crunch. Will not buy again had large chunks of toffee and not a hint of coffee. Will stick with Cherry Garcia and Pistachio my two favorites. And the cost of a pint is crazy only buy when on sale

S
Sharyn McClure · 3 reviews · Experienced 2024-07-28 ·

When I picked up a birthday cake I had…

When I picked up a birthday cake I had pre-ordered, it was the wrong shape, it was supposed to be a heart shape, it was so small, the height was just under 4cm, I weighed the cake, it was l.3 kg, I could of brought 7 tubs of icecream to be equivalent for the price I paid, and the writing on top was atrocious. Never again, I felt ripped off. The store manager apologized, but it didn't help that I then spent 3 hours trying to buy another cake somewhere else on a Sunday!

D
Daniel Lidawer · 1 review · Experienced 2024-06-08 ·

Ice cream was pretty good but service…

Ice cream was pretty good but service was terrible. I don’t think it looked very clean as well.

M
Michelle Smith · 5 reviews · Experienced 2024-07-15 ·

Strawberry Cheesecake…

I purchased the Strawberry Cheesecake ice cream from Publix and while it has a great flavor there weren't any strawberries or even have a hint strawberry flavor. It was like eating vanilla ice cream with graham cracker crust. I am very disappointed and won't buy it again.

T
Tris Day · 1 review · Experienced 2024-07-05 ·

Ben and Jerrys is pushing woke…

Ben and Jerrys is pushing woke propoganda to destroy america and tear apart our families. Causing women to become masculine and men to become feminine. Driving hate between different races, and superiority complexes between people that are different. Screw this company, oh, and i never liked the icecream. it sucks

J
Jake · 1 review · Experienced 2024-07-05 ·

The place smelt like vomit and then pee…

The place smelt like vomit and then pee The flavours are limited and all taste bad

L
L Madore · 5 reviews · Experienced 2024-06-29 ·

Over-priced Candy in a cup

This isn't ice cream, it's overpriced candy in cup. Almost every flavor is so sickeningly sweet that it is literally not edible. Do yourself a favor and find something else--anything else--you'll experience better tasting ice cream and not have to deal with their woke politics. I recommend Gifford's of Maine.

K
Ken Shain · 19 reviews · Experienced 2024-06-07 ·

Had a Terrible caramel brownie with…

Had a Terrible caramel brownie with pieces of plastic in the container. Flavor was salty as sea water ... never buy that C again.

c
cooky emerson · 2 reviews · Experienced 2024-06-14 ·

Since the new company changed the…

Since the new company changed the original formula the icream has been awfull its no longer a premium ice more like like a breyers or Friendly's it almost taste crystallized I've been a fan of this ice cream since early 90.s nit no Moore Tilinook is the Newbern and Jerry's creamy bold flavor just great and has n daz is number 2 too bad big co only think about the dollar and think they can fool the public and run on a good name but they'll see all my friends have noticed it so I know it's legimate their sales will begin to drop

L
Lynn · 4 reviews · Experienced 2024-06-18 ·

So much better options out there

So much better options out there. Not rich and creamy like ice cream should be.

d
darren virga · 2 reviews · Experienced 2024-06-17 ·

I'm a fan of a few flavors

I'm a fan of a few flavors. Chunky Monkey especially. Sad to say I'm done with corporations getting involved in this whole woke thing and won't support them any longer.

A
Azalea · 20 reviews · Experienced 2024-06-15 ·

Dont like it

Dont like it. All options are with pieces of Dough. Why why do you assume its nice to chew those chunks? Feels like a clay in between. Baaah. Please start producing something else. Its boring. No chunks pleaseeee.

J
Justin · 1 review · Experienced 2024-06-01 ·

Stomach cramps and being sick from cold cookie dough

Stomach cramps and being sick from the desert, I had the hot cookie dough desert where it should have been on the menu as cold cookie dough desert as it was served and the bowl it came in was as cold as the plate for the starter, it wasn’t warm at all the cookie dough and eating it you could taste the coldness, it felt like the kitchen staff just de-frosted it that day and left it out or just kept it in the fridge as got home and I had very severe stomach cramps for several hours until 4am and was being sick aswell with the cookie dough and feel like where the hot cookie dough was not warmed up and served cold, was the reason for the stomach cramps and being sick from the desert, not had a ben and jerrys before this visit for 13 years and now the restaurant low trustpilot rating makes sense now, this company has fallen a long way in 13 years, if I could have given 0.5 stars I would have, will never be back and serve your hot cookie dough hot please and not straight out the fridge/freezer or defrost.

L
Lisa Bankins · 4 reviews · Experienced 2024-05-25 ·

Don't Believe The Hype

I tried Ben & Jerry's Cherry Garcia and Chunky Monkey for the first time. It's just so-so. It's not worth the expensive price. When I eat ice cream, it should be satisfying and a delight. Unfortunately, it was not. Sadly disappointed. Will never buy again.