Ben & Jerry's (www.benjerry.com) has a 1.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
B
B Linton · 1 review · Experienced 2024-05-19 ·
★★★★★
Stagflation at B & J
Stagflation at B & J. Bend OR.
Purchased 1 scoop, 1 scoop, 1 pint and 2 scoops waffle cone. The cone scoops were so small I had to look from the top to even see the ice cream. From side view the cone was higher than the ice cream. You couldn’t see the scoops. I even commented to the staff asking for my second scoop. Stupid me for thinking it was a single scoop. They wanted to sell me a third scoop but I wouldn’t pay for it so I didn’t get it. $36+ with only a 10% tip. Had a cone and 2 scoops from another place a few days earlier and scoops were over the top. I realize it’s just a cone but my principles supersede. Never will visit another Ben & Jerry’s again.
When I get the chocolate fudge brownie Ben and Jerry’s ice cream the brownie part is white and crumbly not tasting like anything this is happened to me like 5 times step up!
A
Andrew Colpman · 1 review · Experienced 2024-05-11 ·
★★★★★
Hi everyone my name is Jean and I’m a…
Hi everyone my name is Jean and I’m a addict..
Dear B$J , I've been a loyal mid level addict for about 8 years , didn’t get involved until I was 32 . Thought I’d never drop to a certain level you know or drop the ball unnoticed. A friend took me too you know one of those parlour places where a hot backpacker always works and free samples are given out to innocent youths free.
You have a controlled market or insanely ludicrously priced.
And now you have the tenacity raise the price lessen the density and decrease weight snd volume and keep us coming.. it was the joy from the pure that stop the devil himself eat y’all up
D
Dean Coates · 2 reviews · Experienced 2024-04-26 ·
★★★★★
Wow what happened to Ben & Jerry's
Wow what happened to Ben & Jerry's. I haven't had B&J in quite a few years and thought it was time to treat myself. How disappointing. Once a premium & creative ice cream. Now no better than store brand. Bought my old time favoring Cherry Garcia. The cherries are missing few flakes of fudge. Mostly just low grade vanilla ice cream. They need to change the Image on the package to reflect what is actually inside.
Sad I lived in Vermont when B&J's was a new company and know how good it once was. I will never buy again.
w
wayne c · 29 reviews · Experienced 2024-04-28 ·
★★★★★
No too rich and sickly
No too rich and sickly , too much choc, to much over done chunks ruin , it's too rich, overly sickly .
I binned mine
Marion Ryan · 10 reviews · Experienced 2024-04-21 ·
★★★★★
Miserly money grubbers: I'm so glad it's not just me who is…
I'm so glad it's not just me who is disappointed with B and J's. They've become mean spirited and petty. I can only manage one scoop of icecream and don't like the children's cone so I would regularly have one scoop in a waffle cone for the children's price. But now they have a 'policy' of any waffle cone to be charged at over $8 even for just one scoop! In your dreams B and J! Money grubbing corporate miser who has now lost a customer. So much for peace and love you hypocrites.
l
linda walker · 4 reviews · Experienced 2024-04-13 ·
★★★★★
What can I say ? Disappointed doesn't come into it !!
What can I say. I have missed the chunky monkey when it wasn't available in supermarkets so when i spotted a bonoffee i was quite excited and thought I'd give it a try. How disappointed I was. I won't buy it again. Full of chocolate and sauce bit hardly and banana flavour.
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Fiona · 16 reviews · Experienced 2024-03-10 ·
★★★★★
Ben and Jerry's has seriously gone…
Ben and Jerry's has seriously gone downhill in the last few years. From phish food with no marshmallow to karamel sutra core with no core, nearly everytime I guy a tub, it is defective. Hideously overpriced for barely mediocre ice cream. I will never buy it again.
I won’t ever buy Ben & Jerry”s ice Cream again! Why can’t you just make and sale ice cream? Nope! You’ve got to be political !! GO WOKE GO BROKE! You will be another Budlight co as soon as the word spreads
M
Mark · 30 reviews · Experienced 2024-03-07 ·
★★★★★
It's been an adventure
Ben, Jerry, it's been an adventure. For decades I've enjoyed Cherry Garcia and Chunky Money as some of my favourite ice creams ever. I have found these increasingly difficult to buy from my local supermarkets so I've been forced to try other flavours in your range. I've tried many. Half Baked, Peanut Butter Cup, Berry Spectacular, Spectacu-love, Baked Alaska, Phish Food, Karamel Chew Chew, Cookie Dough and Chocolate Fudge Brownie were at the most tolerable. I would not buy them again. But out of respect for B&J's innovative history I was still open to trying other flavours. And then I was introduced to Oh My Bannoffee Pie Sundae. It broke me. It was sickeningly sweet. The banana had a synthetic taste that lingered unpleasantly. The chunks of chocolate were hard and insipid. The toffee was out of this world sweet. I'm talking diabetes-in-a-pot sweet! I was unable to finish the pot. I couldn't eat more than a three or four teaspoonfuls. That's it for me. I have spent thousands on B&Js over the years. But no more. Spend less time on virtue-signalling on the marketing and names of your ice creams and more time on high quality ingredients. I will not be returning as a customer.
Your peanut butter cup ice cream is dangerous. The peanut butter cups are so hard one of them cracked my tooth and there was a foreign object in there. I will never eat Ben & Jerry’s again. You guys should know better and how to make ice cream that doesn’t hurt peoples teeth.
G
George Essma · 1 review · Experienced 2024-01-28 ·
★★★★★
I bought Phish Food which has been my…
I bought Phish Food which has been my favorite. This was disgusting. I have never had or even imagined bad ice cream but this was bad ice cream. The chocolate tasted like crap and there was a scant amount of marshmallow and carmel. I will never buy Ben and Jerry’s ever again.
C
Consumer · 1 review · Experienced 2023-12-25 ·
★★★★★
not handicap proof🥹
p
paul burton · 8 reviews · Experienced 2023-11-30 ·
★★★★★
Absolutely disgusting-who would buy…
Absolutely disgusting-who would buy this watery, sugary goo-but millions do!. Just look at the list of Ingredients and decide for yourself . Another eg of something that used to be decent being taken over by a multinational cadburys is another eg
If you want to try a real ice cream try Mackies of Scotland-ingredients cream, milk, sugar, vanilla.
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far graziano · 1 review · Experienced 2023-11-23 ·
★★★★★
I love the ice cream
I love the ice cream. But I really think, it could use more chocolate called extra 15%🤤. Thank you.
A
Amy Green · 1 review · Experienced 2023-11-18 ·
★★★★★
Pulled 3 long hairs inside my ice…
Pulled 3 long hairs inside my ice cream. Absolutely disgusting wish I was joking!
Pulled 3 long hairs out of my ice cream within the first 15 mins of eating it!! Wish I was joking. Who knows how many more I will find!!
T
Trent Hamer · 1 review · Experienced 2023-11-11 ·
★★★★★
Taste before you buy!
Sophie was friendly, helpful and knowledgeable. Kind and patient with my elderly mum.
M
Marie · 1 review · Experienced 2023-11-03 ·
★★★★★
The most OVER rated and priced ICEY…
The most OVER rated and priced ICEY icecream I ever had . Might want to tweak the recipe for more creamier texture and DELETE the icy texture out . Had it at a venue and other ppl did not like it either . BYRN DAIRY ( NY ) is the best I ever had owners farm their own cows for all dairy products! There soft is the best I ever had ppl call crack ice cream
