Initially the products I was looking …
Initially the products I was looking for were out of stock; however, all else was a pleasurable experience.
Ben's Cycle (www.benscycle.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Initially the products I was looking for were out of stock; however, all else was a pleasurable experience.
I'm a 'do it yourself' cyclist, have done all the work to my bikes for years (build indestructible wheels!). I mainly buy parts, common like tires, hard to find like non-standard cluster spacers and cleats/toe clips/straps for old school and track pedals. Ben's has served me well since I found it a few years ago, has had many of the parts I have needed. I always see what they have when I need something and they often get my order,
Bens Cycle is always excellent to work with. The price was perfect. The part,perfect. Bens has a top notch website in my opinion,great communication and fast shipping. Thank you and I understand why you're company has been around,far past the rest. Phil Chandler,AZ
Great service and product selection. No problem speaking with a human too!
Products are in stock with quick delivery. What's not to like?
Exactly what I wanted, fast delivery!
As always, my order was shipped quickly, and arrived well packaged. Very happy with all my purchases from Ben's Cycle. They have stuff that I can't get locally.
Very nice and professional internet sales staff. If I ever make it to Milwaukee from Carlsbad, California, I will make a point to stop in buy a Jersey and a water bottle.
I found their website and looked exactly like what I was looking for. Someone to build me some custom wheels for my bike with my being able to choose the components. Their service was excellent, fast and well executed. I plan on ordering from them again, and high recommend them to anyone looking for quality bike parts!
Timely delivery, great online experience.
Excellent Brooks B33 saddle very fast shipping. Thanks!
My last order shopping list tires I wanted were out of stock. System took my email I think to notify me when they're in. Staff said it could be 4 weeks or so. Any way I can check or be sure I will get some when they do arrive? Otherwise, Bens has always been helpful and can get what I need.
Great service, my parts arrived quickly and without incident. I look forward to ordering from Ben's cycle for my cycling needs.
I see few quality steel 3/32-inch track cogs outside of Shimano Dura-Ace, which go up to only 16 teeth. So it was nice to find Milwaukee/Ben's had bigger sizes -- and that they were made in the USA. The fellow who took my order was friendly and helpful, and the shipping cost was remarkably low. The cog arrived in Kansas in just a couple of working days. I'm happy.
I've been ordering from Ben's for years, and they've always been incredibly solid. On the very rare occasion that there is an issue with an order, there has always been a prompt response to correct it.
The prices are cheap, and the shipping is really quick. 10/10 would recommend.
I live in Hawaii and as a result I've grown accostumed to waiting forever for packages. I'm truly shocked at how quickly I got the hub I ordered from Ben's Cycle. The order was placed, shipped, and arrived to me in four days. Most of my other online purchases take over a week. On top of that, this was a rather specific part and Ben's Cycle was the only place I could find it brand new.
101 reviews matching