Emergency Essentials® (www.beprepared.com) has a 3.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 40% give 1 star; The business has replied to 29% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Jim S · 1 review · Verified ·
★★★★★
I understand the issues with…
I understand the issues with "PREPPER - Pandemic" posting ahhh sometime in the next 3 months is realistic sure, But You would be more helpful if you posted ON the web pages and Emails due to Demand (unexpected) delays in getting orders Might be Limited availability of items ability to get items, etc at this stage we are Taking orders IN the order recieved and we'll do our best to keep folks informed if an item is sold out or "backordered" we'll advise you I am not upset or anything I know what hell you and your other like food operation have been going through it was just weird getting another email today saying Maybe a couple months 3 hours after my package arrived ..:) Thanks and bless you for dealing with it all ....
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AMBER MAKI · 1 review · Verified ·
★★★★★
6 week delivery delay? Seriously?
Why can't you tell me when I order something that I will not ship for 6 weeks? Crappy deal to let me know a week later. I needed that stuff right away. I'll probably just cancel my order.
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Larry Strauss · 1 review · Verified ·
★★★★★
have been a customer for years and have…
have been a customer for years and have recommended them to several friends. good variety of products , usually quick shipping.
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Annie Burr · 2 reviews · Verified ·
★★★★★
I ordered the food ( took me almost an…
I ordered the food ( took me almost an hour to go over all of the items, paid or being charged ). Then Emergency Essentials email me my order will be delayed for 3 months. I wish they were more updated with I first order. It is a waste my time.
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Lisa · 1 review · Verified ·
★★★★★
The communication was great as my order…
The communication was great as my order was delayed. It was not a problem because I did not need the items by any particular date. My order arrived sooner than I expected and was complete, Thank you!
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Celeste B · 1 review · Verified ·
★★★★★
Very Trustworthy Company
Andrew is such a Great Person to talk with. He keeps you informed. I know there is a great demand. So I am patient. I have been a customer for years. As I have been buying from this company for years to use in our RV travels. Great Product. Last Years or as Needed when you travel and Right now!
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L... · 3 reviews · Verified ·
★★★★★
In stock but not deliverable for 1 to 2 months without notice
The Items listed as in stock when I bought them will not be delivered for 1 to 2 months according to their email. After the fact.
If they're not available for delivery, they should not be for sale without a clear statement of delayed shipping.
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Sam Jenkins · 1 review · Verified ·
★★★★★
Disappointed with service
I ordered items that were in stock. Web site said most orders ship within 3 business days. The day after I ordered, the site posted a notice that delivery would be delayed 4 to 8 weeks. Have heard nothing since.
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Raye Jean Blauer · 2 reviews · Verified ·
★★★★★
We haven’t received our order yet
We haven’t received our order yet. So am only giving 4 stars. I know items are of great quality but feel we should have already received order.
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AD · 1 review · Verified ·
★★★★★
Great communication
The order was understandably delayed quite a bit due to a surge in demand. But I really appreciated the communication with EE, and how often they kept me updated on the status. Not once did I feel like the order fell through the cracks.
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Dolleen Wilson · 5 reviews · Verified ·
★★★★★
There has been NO update or even…
There has been NO update or even estimated time for delivery of and order placed 2/27
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BERTHA VILLANUEVA · 1 review · Verified ·
★★★★★
I have a prompt response to my…
I have a prompt response to my questions and they respond very quickly
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Dixie Fox · 3 reviews · Verified ·
★★★★★
Always prompt service
Always prompt service. The panic of Coronavirus has slowed delivery of my products , however this is just a regular order and I am not in dire need. The products are made for long shelf life and they are quite good! I have ordered from this company for many years
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JOHN G · 3 reviews · Verified ·
★★★★★
False advertizing
My order showed up in boxes instead of buckets, with no inventory, just pouches. This means I can't just put this food in storage but have to inventory and repackage. I've created a ticket with emergency essentials. If they address this, I'll redo this rating, but IMO this was (is) false advertising.
Reply from Emergency Essentials®2020-03-12
John,
Thanks for your message. The items you ordered were just the pouches, and were not in a bucket. They are Re-Fill packs for the buckets. It was clearly stated. If you are not happy with what you purchased, you are more than welcome to return the items for a full refund.
If you need anything else, please let us know.
BePrepared Team
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EC · 1 review · Verified ·
★★★★★
Was recommended them by the website…
Was recommended them by the website theprepared. Good prices. They did good even during this crisis.
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Steve Jackson · 1 review · Verified ·
★★★★★
False representation of what's in stock
I specifically placed an order for an item that was supposed to be in stock. Then I got an email 1 week later telling me that I wouldn't receive my order for 2-3 months. I understand that supplies have been in high demand, but don't falsely advertise that you have something in stock when you don't.
The reply below of warning for slow shipments makes no sense. 1. It didn't exist in February when I placed the order. 2. Why would you state that something is in stock but that it will take 1-2 months to ship. You have either the worst warehousing system in the world, or you're shipping everything by horse and buggy.
Also - nice copy and paste reply for everyone that has the exact same complaint as mine. You should probably proof read your replies before copying and pasting them. It's "even though", not "even thought"
Reply from Emergency Essentials®2020-03-12
Steve,
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even thought those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
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Db · 1 review · Verified ·
★★★★★
Nice and very helpful
Nice and very helpful, went above and beyond
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Sherri · 7 reviews · Verified ·
★★★★★
This is a great
This is a great, honest company. The food items are top notch and they ship very quickly.. I will definitely recommend BePrepared to friends & relatives. This family is 100% satisfied.
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Todd · 2 reviews · Verified ·
★★★★★
Have used your products for years as…
Have used your products for years as backpacking food. Have also slowly established an emergency supply. Have always had good service and enjoyed the products. Excellent variety.
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Tawnya Cornman · 1 review · Verified ·
★★★★★
Still waiting for our products to…
Still waiting for our products to arrive... Told us 2 month waiting period the pandemic major outbreak will here and no product.....Sorry could not give a better review... no product!!!
