Another happy customer
Relied on Emergency Essentials over the past few years and always been happy with both service and products. Kudos.
Emergency Essentials® (www.beprepared.com) has a 3.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 40% give 1 star; The business has replied to 29% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
Relied on Emergency Essentials over the past few years and always been happy with both service and products. Kudos.
I'd rate 'em a lot higher if the order could get here sooner than a month and a half. Great product when it gets here.
Terribly slow shipping. Otherwise very ok
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even though those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
Really disappointed so far. Already past when my order was supposed to be delivered and it’s still processing.
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even thought those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
Always have had timely service and quality products!
Still have not gotten my package. Should not take this long.
Always a good experience with fast reliable shipping and great prices
I placed my order on 2/21/20 and as of 3/9/20 it is still processing. I ordered cause they had a sale going on and I wanted to finally try some of their products. But nothing so far. So obviously for a company that claims to be prepared and have emergency essentials, they are not prepared themselves. I guess i will wait cause I really want to try the products. Just a little disappointed. Oh I know there is all the hype about the corona virus and all, but itsnt that what your company claims to be prepared for.
No notice of a 2 month delivery timeframe. No response to my email request to cancel. $1k down the drain?
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even though those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
When I placed my order, it showed items were in stock! Now I am waiting extra time due to the panicked buying frenzy.... I understand that it is first com/ First served....us your purchase system not tied into your inventory system ?
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even though those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
They showed products in stock, but evidently they lied. Now they say it May be up to 2 months before they ship. They have my payment. Now I’m wondering if I will get anything or everything I ordered. Pretty sorry service. I used to recommend them. Now I would not!
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even though those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
Helpful for everyday living too! Thanks for your quality products and great service!
We regret giving EMERGENCY ESSENTIALS a one star. The items we ordered were "in stock" when we bought them. Now we received a letter from them stating we have to waitv up to two months to receive our order.
Thanks for your message. Our website clearly states the delay in ship times. Due to the unforseen circumstances, even though those items are in stock, we still have orders that need to be shipped before they can get to yours. Please feel free to call us anytime if you have any questions.
Even doing everything online is a slow process. Web site is slow, processing is slow, shipping is slow. Liked it better when you were in your old facility.
Well it’s not really emergency essentials fault, but I ordered stuff that was in stock. I have been looking out for it to be shipped. Tried to check on the website. Over a week later I received an email that it will be shipped sometime someday. I know stuff is crazy now , but seems like the time it takes to read any of this, my order could have been shipped. I don’t know if it will be two more weeks or months.
I got everything I ordered but filling the order and actually shipping it took a week even when they stated the items were in stock. a little more communication would have been nice besides being told that my order was being processed. I will use them again because of their pricing and selection I just know now that it will take a bit to get here.
102 reviews matching