BetUS Casino & Sportsbook (www.betus.com.pa) has a 2.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
THEY ARE LIARS , THEY ARE RUDE , THEY ARE NOT EVEN IN THE TOP 100 SPORTSBOOK RATEINGS, GOOGLE THEM AND YOU WILL SEE FOR YOURSELF ,
Hello Fred, We’re truly sorry to hear about your experience. We take feedback like yours very seriously and are committed to improving. If you’d like to discuss this further, please reach out to our support team so we can better understand and address your concerns. Thank you for your perspective.
Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question I had . And they enjoyed doing it . I tryed other casinos on line and they always had a problem helping . . I recommend BetUS to everyone who wants a Vegas experience at home.
Hello Robert, Thank you for your wonderful review and for sharing your experience with us. We're delighted to hear that our customer service team was able to provide the support and guidance you needed throughout your experience. We truly appreciate your trust and are grateful to have you as part of our community. We look forward to continuing to provide you with an enjoyable gaming experience.
Biggest scam website ever, had a like 500$ rollover attached to my account even with a 0$ balance because they give free plays and then when I deposited it added it to that deposit rollover too, couldn’t withdraw and they won’t let you cancel rollover bonuses as they say they can’t see it on their website, wouldn’t let me withdraw, they won’t even let you close your account without calling in, they don’t let you withdraw, stay far away from this website
Hello Bryson, Thank you for taking the time to share your feedback. We’re sorry to hear that you were dissatisfied with your experience. We understand that situations involving account terms, promotional requirements, and withdrawals can be frustrating, and we appreciate the opportunity to hear your concerns. Our team is committed to maintaining a fair and transparent environment for all customers, with account activity and promotional offers operating in accordance with our Terms and Conditions. If you would like us to review your specific situation further, we encourage you to contact our support team directly so we can look into the details of your account and address any outstanding questions.
We are so happy you love our slots! We appreciate your kind words.
Absolute garbage online casino. They are scammers. They did not let me withdraw the 5000 dollars I won from my casino bonus. After I completed the 40X rollover which is insane then I proceeded to withdraw my winnings they said my winnings have another 40X rollover and when I asked them if they can provide me the rules and regulations stating casino bonus have 40X rollover twice they failed to provide me that information. I am currently disputing all my deposits from and I will not stop disputing all my transactions until they stop sending me voicemails. This online casino is very hideous, avoid it at all cost! They will call your family members and leave nasty remarks if you do not listen to their demands! They violate their own terms and conditions regarding privacy, so I will continue to claim fraud with all my transactions with them until they leave me alone.
Hello Mike, thank you for your feedback, please note that all bonuses and withdrawals are subject to our promotional terms and conditions, including rollover requirements that must be completed before funds become eligible for withdrawal. We take concerns regarding account activity, communication practices, and customer privacy very seriously. Our team would like the opportunity to review your case in detail and clarify any misunderstandings regarding the bonus rules and account status.
Hello Fitzgerald, Thank you for your kind words! We’re thrilled to hear you had a smooth experience. Your feedback motivates us to keep making things easier for our customers. We look forward to serving you again soon!
My girlfriend won an insane amount of $ and tried to withdraw. They told her she had a rollover for a sport bet bonus even though it should have been zeroed out a long time before that. These thieves tricked her into believing she had to bet over 60k to withdraw any money!!! When she finally did go broke chasing a rollover that didn't exist they later admitted that she should have been able to cash out. Guess what their solution is to make it right??? $200 lmao. $200. As someone who uses a different site since we both can't have an account on betus I can tell you the other options are zero hassle cashouts no matter how much money it is. Beware if you play here. Edit: these crooks told her the $200 has to be played over 30x with a max cash out of 1k!!! Talk about the worst scum on earth!!!!
Hello JB We appreciate you sharing your girlfriend's experience regarding the withdrawal process and bonus terms. We are truly sorry to hear about the frustration this situation has caused. Please accept our apologies for the difficulties encountered.Our management team is already reviewing this matter internally to conduct a thorough audit of the account history, bonus counters, and previous communications to understand exactly what occurred.
I won $2,000 they told me I had to play $105,000 just to withdraw $2,000 this site is a major scam do not put your money on them do not I'm telling you 100% I literally had to play the money that's was the only option I put 50 on there and got a 50 dollars bonus so I played the bonus money first and won like 3500..but you have to play 35×50 around 1700 just to get YOUR OWN 50..SO I HAD 2900 WHEN IT RELEASED THE FIRST TIME . ONCE THEY RELEASED IT THAT TOLD ME I HAVE TO PLAY $2900 35 TIME TO GET THE 2900 I WON 2900×35 IS 102000 I had to play 102000 est just to get 2900 who gotta spend $102000 just to get $2900
Hello Rayshaun, we’re sorry to hear about your frustration. Withdrawal requirements and bonus wagering terms are clearly outlined in our promotions and terms of service before participation. We understand that these conditions can sometimes be confusing, and we’d like the opportunity to review your account and clarify the situation.
Sports Book: when you win the cut off your access to the website. They did this to me twice. As soon as the game was gone the website came back on. I checked with artificial intelligence and they said they have sophisticated software themselves that tells when somebody is a successful winning too much. So I don’t trust them anymore. And of course, when I tried to cash out that you began to process of jump through hoops. We will see how many hoops I have to jump through to get paid.
Hello Ray, We’re sorry to hear that you feel this way, and we understand how frustrating this experience must have been. We want to assure you that we do not restrict or target customers based on winnings or betting success. Our goal is to provide a fair, secure, and enjoyable experience for all players. We also understand that withdrawal processes can sometimes feel inconvenient, but these checks are in place to protect both our customers and the integrity of the platform. Customer trust and satisfaction are extremely important to us, and we appreciate you sharing your concerns. Our support team remains available to review your case and help ensure everything is resolved as smoothly as possible.
Screw this website. The dealer gets blackjack every other hand, regardless of what table you play. And anytime you happen to get a good hand they beat you by 1. crooks
Hello Andrew, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to assure you that our platform operates fairly and in full compliance with industry standards and regulations. Game outcomes are generated independently, and we understand that results can sometimes feel frustrating during gameplay. If you have any concerns regarding your account or experience, our support team is always available through the website and will be happy to assist further.
Good place, fixing my review to 5 stars, sometimes losing takes over emotions, anyways, you win or lose there but, if you win, quick and easy payout
Hello, Thank you for updating your review and for your honest feedback. We completely understand how emotions can run high when things don’t go your way, and we truly appreciate you giving us another chance. We’re really glad to hear you’ve had a positive experience overall and that our payouts have been quick and easy for you. Your support means a lot to us, and we’ll keep working hard to provide the best experience possible. Wishing you the best of luck moving forward, and thanks again for being part of our community!
I was playing mystic wilds on a slot and the slot never gave me my winnings. I sent a secure message and got a response saying I’d get my balance adjusted and haven’t gotten it yet. 34441747. Ridiculous they acknowledged the mistake but won’t give me my money
Hello Christopher, We understand your frustration and sincerely apologize for the inconvenience caused. After reviewing the matter, we can confirm the issue has been escalated with our game provider for further investigation. Please allow us a little more time while we work with them to resolve this as quickly as possible. We appreciate your patience and understanding in the meantime.
I'm so disgusted right now..I won 405 dollars..cashed out using bitcoin..says paid..NEVER RECEIVED MY MONEY..they had no problem taking my money..the one time I win I don't even get paid..bunch of crooks..stay far away.
Hello Jennifer, we’re sorry to hear about your frustration and understand how upsetting this situation must feel. Please note that cryptocurrency transactions can sometimes experience delays due to blockchain processing times or wallet verification issues, even after a payment is marked as completed. Please contact our support team with your account details and transaction information so we can investigate this for you as quickly as possible.
Worst sportsbook ever they have a very very high bounce rollover and you would not be able to withdraw your money they will always make up something and will not let you withdraw and PLEASE DONT FALL FOR THE BOUNCE its the worest and fakest sportsbook
Hello Yasin, we’re sorry to hear that you were disappointed with your experience. We understand that bonus rollover requirements can sometimes feel frustrating, especially if expectations are unclear from the start. All bonus offers and wagering requirements are listed in our promotional terms so players can review them before claiming a promotion. Withdrawal requests are processed according to those terms and our verification procedures.
I'm going to post a 1 star rating everyday until I get my money..these people are thieves..they're crooks..cashed out 405 dollars and NEVER received my money..keep telling me wait 24 hours..then 48 hours..then 72 hours..NOTHING..they have no problem taking your money..they also have no problem not paying you when you actually win something..if I could give a negative rating I would..disgraceful and disgusting on their part..don't use this site!
Hello Christopher, we’re sorry to hear about your experience and understand your frustration regarding the delay with your withdrawal. We know how important timely payouts are, and we regret that this situation has caused you concern. In some cases, withdrawal processing times may be affected by verification checks or cryptocurrency network delays, but we understand that repeated waiting periods can be very upsetting. Please know that we take payout concerns seriously and would like the opportunity to review your case further.
I have not yet cashed out of this Casino and I definitely have deposited thousands….. not very happy with this one. Stopped using it about six months ago. I don’t know anyone that’s cashed out of this Casino either.
Hello Robert, thank you for sharing your experience. We’re sorry to hear that you left feeling disappointed. Please keep in mind that all of our casino games operate using a certified RNG (Random Number Generator), which ensures that game outcomes are completely random and fair for all players. While many players do complete withdrawals successfully, we recognize that every experience is personal, and we regret that yours did not leave you with confidence in our platform. Your feedback is important to us, and we’re always working to improve both our games and overall player experience.
My overall experience with BetUS has been right down the middle. On the positive side, managing my bankroll is easy since they accept crypto—depositing with Litecoin is fast and lets you get straight to playing. They have a decent enough selection of casino games to keep things interesting. The downside is that the withdrawal process can sometimes drag out longer than expected, and the site's interface feels a little dated compared to newer platforms. It gets the job done, but it doesn't blow me away
Hello Jamie, We appreciate your positive feedback regarding our game library and the efficiency of our Litecoin and crypto deposit channels. We also take your constructive notes on withdrawal timelines and website navigation seriously. Our team is fully committed to upgrading the platform, and your insights help us target the exact areas that matter most to our players.
Ima alert everyone to not gamble on they site bet.us fraud I un won lots of money but they won’t pay you on time if you tell them you gonna take them to court they block your account if u have funds in there they take money out just for you saying that this site is ran by people not in the USA they are taking people money then blocking them again I warn people do not bet on this site go to Betonline.ag same day pay out no problems and you can call and speak with kind people Betonline.ag is the route trust me and the games are way better I got a law suite in affect now sometimes you gotta show them who not to play wit…..yall should of paid my funds and don’t have me wait 2 months for my 740.00
Hello, We’re truly sorry to hear about your experience. We understand how upsetting it can be to feel delayed in receiving your funds, and we sincerely apologize for any frustration this has caused. It’s also concerning to hear that you felt your account was blocked and that communication fell short of your expectations. We take feedback like yours seriously and genuinely regret that you felt the service did not meet your needs. We recommend reaching out to our dedicated customer support team through our website, and they’ll be happy to clarify everything and work with you to ensure you feel fully satisfied. Thank you for sharing your thoughts—your concerns are heard, and we hope future experiences with us can be smoother.
All incentives are deceptively connected to absurd rollover rules, much higher than any other service. In addition, casino games are absolutely rigged. Even Solitaire dealt the exact same way 4 out 30 times - started with all four 2s and ended with all four Aces.
Hello Hank, Thank you for taking the time to share your feedback. We understand how disappointing it can be when promotional terms and rollover requirements do not meet your expectations. Our promotions are intended to provide added value to players, and we always encourage reviewing the terms associated with any offer before participation. That said, we recognize that the overall experience should feel clear, straightforward, and enjoyable, and we appreciate hearing when it does not. We also appreciate your comments regarding gameplay experience. Player feedback is important to us and is continuously shared with the appropriate teams as we work to improve the overall experience across the platform. Thank you again for your input and for giving us the opportunity to earn your business. We appreciate your feedback and hope to continue providing an experience you can enjoy moving forward.
This hast to be the best i have ever experienced! Very good service and i definitely recommend to other users. Experience is amazing.
Hello Samuel, Wow! Thank you so much for your kind words. We’re thrilled to hear that your experience with us was amazing and that our service stood out for you. Your recommendation means the world to us and truly motivates our team to keep delivering our very best. We can’t wait to continue serving you in the future!
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