For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Bioness Medical, Inc.

63 reviews

4.363 reviews
Write a review

About Bioness Medical, Inc.

Data updated
Website
www.bionessmobility.com
Category
Health & Medical
Location
United States · Valencia
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (7/7)
Do you own Bioness Medical, Inc.? Claim this profile for free and start replying to reviews.

Is Bioness Medical, Inc. legit?

Bioness Medical, Inc. (www.bionessmobility.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

B
Bernard Keele · 1 review · Verified · Experienced 2026-06-30 ·

A great asset to walking recovery.

The staff were perfect from my first meeting throughout my first using the Bioness. A five star overall experience. The unit itself is a game changer. Just takes a short time to get used to the stimulation. I am learning on a treadmill. Increases my speed and endurance. I don’t subconsciously think about picking my foot up.

Reply from Bioness Medical, Inc.2026-07-30

Hi Bernard - We're thrilled to hear that you had such a positive experience with our team and that you are enjoying your Bioness device. We understand that the device takes time to get used to, but we are glad to hear that you have noticed an increase in your speed and endurance. Wishing continued success on your journey!

K
Kimberly Schenke · 3 reviews · Verified · Experienced 2026-07-07 ·

Getting my Bioness was like joining an…

Getting my Bioness was like joining an exclusive club. I feel supported and cared for. To have individuals who got my back helps my healing so much! The device has enhanced my confidence and gave me the ability to wear more flexible shoes and clothes. It has helped me go farther and longer!

Reply from Bioness Medical, Inc.2026-07-30

Hi Kim - We're touched by your kind words and are so glad you've felt supported by our team! It's wonderful to know your Bioness device has helped boost your confidence and improved your mobility. We wish you continued success!

J
JNog · 1 review · Verified · Experienced 2026-03-03 ·

I love my LG 300 Go

I love my LG 300 Go. They are vital to help me walk. The process was excellent starting with the the Bioness rep (Jillian May) meeting with me at my Neuro Physical Therapy appointment. The rep assisted with getting the proper electrodes and fit with the ideal settings that I need. Katrina Jagoda was thorough with her follow up. Overall, a great experience

Reply from Bioness Medical, Inc.2026-07-30

Hi Judith - We're thrilled to hear that the L300 Go has made such an positive impact in your mobility and that Jillian and Katrina provided support throughout the process. Please don't hesitate to reach out if you ever need additional assistance!

R
Rick Conti · 2 reviews · Verified · Experienced 2026-06-29 ·

Review of Bioness L300 Go

I purchased my L300 back in November 2025 but I wanted to wait until I'd used it for a while before submitting a meaningful review. After more than six months of fairly heavy usage, I'm happy with the unit so far. The L300 has been easy to use and very effective in improving my ability to walk safely. I'd tested a WalkAide for a couple of months but its behavior was inconsistent. My leg movement failed to trigger the stimulus about one out of every four steps. This was probably due to the way my disability (caused by MS) affects my gait. The Bioness almost always triggers correctly. They told me this is because the Bioness unit uses a gyroscopic sensor to sense 360-degrees of leg movement whereas the WalkAide is linear. I can't speak to the truth of that claim but the Bioness is definitely more consistent for me. The accompanying app is very useful and fairly easy to use although I find the design kind of quirky. The setting for the strength of the stimulus is erratic. There have been times when I needed to turn it up to the highest setting in order for it to be effective. Other times I've turned it all the way down to lessen the pain but it still worked for me. I suspect this is related to inconsistent placement of the cuff. For the most part, it isn't painful at all, not even a nuisance except in those rare cases. I like the fact that it's rechargeable rather than running on a battery. For a short time I had problems recharging it because (I think) some dirt or other contaminant got into the charging port. After a thorough cleaning it seems to be back to normal. This points out what I consider to be a major design flaw. That charging port should have some sort of cover. It always faces down and dirt or sand is bound to get into it. With a $6K price point, a little rubber cap seems like an obvious and inexpensive improvement. The PT person who worked with me during the pre- and post-sales period has been incredibly knowledgeable, responsive, and helpful. I've had plenty of questions and have had some adjustments made. She couldn't have been more helpful. Frankly, that's one of the biggest draws for this device. Compare this with my attempts to try out the Cionic Neural Sleeve. They didn't even return my messages when I was interested in purchasing one. I shudder to think what their responsiveness would have been once they had my money! The L300 doesn't solve everything for me. Walking is still a chore because I have more problems than just foot drop. Also, when I walk a long way, I get vicious shin splints from the shocks and I have to rest. This might lessen over time as these muscles that had experienced some atrophy are put back to work. The part of the Bioness that is a game-changer is the ability to walk barefoot. It's also a big help on uneven surfaces which are a nightmare otherwise. The price is high (too high, IMHO) and it isn't covered by any insurance plans (shame on them!) but if you have the means and foot drop is a big enough problem, the L300 is a big win over an AFO or competing FES devices.

M
Melissa Smith · 1 review · Experienced 2026-06-15 ·

Awesome!

Everyone was super helpful and explained everything for us. As well as providing helpful information for using the unit. Colin is very happy to have his unit back!

K
Kirk Loftus · 1 review · Experienced 2026-05-07 ·

I definitely appreciated the clinician…

I definitely appreciated the clinician mode information. I appreciate being able to step right into expansion contraction without having to wait for program one to get to that point. Your assistance and tech-support contacts are always very responsive to me Thank you

Reply from Bioness Medical, Inc.2026-06-03

Hi Kirk - We’re so glad to hear that you are finding success with your device and that setup has been a smooth process so far. It’s also wonderful to hear that our teams have been responsive and supportive throughout your experience. We truly appreciate you taking the time to share your feedback and wish you the best on your journey!

E
Emily Steffens' mom/guardian · 1 review · Verified · Experienced 2025-12-12 ·

Great support from staff, good alternative

From the fitting by Tyrone to the training and follow up by Courtney, the support from start to finish was great. And I know it will continue. The BIoness device is a good compliment to and a step forward in Emily's therapy. The electric stimulation to her right calf lifts her foot. When out and about she still needs the support of her AFO. But the Bioness has been so great to have when she gets sore after a lot of walking the AFO. It gives her a break and a way to safely move about the house. We are pleased to have this alternate tool to supplement her physical therapy and independence.

Reply from Bioness Medical, Inc.2026-06-03

Hi Mel - Thank you for sharing that you've had such positive experiences with our team, specifically with Tyrone and Courtney! We're thrilled to hear that Emily is finding success with her device and seeing an improvement in her mobility. We truly appreciate you taking the time to share this review.

f
for your order · 4 reviews · Verified · Experienced 2026-04-15 ·

The Bioness L300 has made all the…

The Bioness L300 has made all the difference in the world for my son who has a rare neurological condition. He is able to walk again for distances up to a mile without discomfort and tiring. He wears it all the time, putting it on first thing in the morning. We are looking into the arm device to help with the spasticity that he is experiencing in his hand and upper arm. So grateful these devices exist!

Reply from Bioness Medical, Inc.2026-06-03

Hi Abbey - We appreciate you sharing your son’s experiences with us! It’s incredible to learn about the difference the L300 Go has made in his life and that he is able to walk longer distances with less discomfort and fatigue. We’d also be happy to provide support while exploring the H200. We'll pass this message along to your local representative so they can reach out!

R
Rosalyn Houston · 1 review · Verified · Experienced 2026-04-15 ·

It Works but so distracting

This product absolutely works, but I have not been able to get used to the shock it sends up my leg on each movement. It is so distracting, it’s hard for me to attend to whatever task I am doing.

Reply from Bioness Medical, Inc.2026-06-03

Hi Rosalyn - Thank you for sharing this feedback. We understand that getting used to the device can take time and apologize for any inconvenience you may have faced with your device. We want to ensure you feel supported throughout your journey with us, so we have requested that your local representative reach out to provide additional assistance.

M
Melissa Sidari · 3 reviews · Verified · Experienced 2025-09-15 ·

GREAT DEVICE

Very Happy with the device and the TEAM that helped me along the way. The help center was also helpful when I had any questions.

Reply from Bioness Medical, Inc.2026-06-03

Hi Melissa - Thank you so much for your kind words! We’re thrilled to hear you’re happy with the device and our team. We wish you the best on your journey and please don't hesitate to reach out if you have any additional questions!

D
David Luna · 1 review · Verified · Experienced 2026-04-14 ·

The bioness medical device L300 GO…

The bioness medical device L300 GO change in the best way our Son's life, after getting the device He is so independent, feels more confident and is doing lots of activities, but one of the most important we always feel that the BIONESS COMPANY is doing the best to support us, if we have any concerns there are available to answer any questions, the regional specialists is being our best resource in town,

Reply from Bioness Medical, Inc.2026-06-03

Hi David - Thank you so much for sharing your son’s incredible experiences with his device! It’s incredibly meaningful to hear the impact the L300 Go has had on his independence, confidence, and ability to stay active. Providing ongoing support is a top priority, and it’s wonderful to know you feel supported every step of the way. Please don't hesitate to reach out in the future if you have any questions.

R
Rekia Rogers · 1 review · Verified · Experienced 2026-04-14 ·

They were very professional and helpful.

Reply from Bioness Medical, Inc.2026-06-03

Hi Rekia - We’re so happy to hear you had such a positive experience with our team! Thank you for sharing this review and please don't hesitate to reach out if you need any additional assistance.

I
Isabella Gant · 1 review · Verified · Experienced 2026-04-01 ·

Device is pinching my daughter’s leg

Device is pinching my daughter’s leg. We are trying to find ways to make it work for her but haven’t yet. If ya’ll don’t figure out how to keep it from hurting her, it’s useless and we have waisted our money! We need a refund is a solution isn’t found.

Reply from Bioness Medical, Inc.2026-06-03

Hi Kacey - Thank you for bringing this to our attention, as we truly value all customer feedback. We apologize for any issues you and your daughter have faced when using your device and want to ensure you feel supported throughout your journey with us. We have asked a representative to reach out to you right away to help assess the fit and make any necessary adjustments. In the meantime, you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST, with any questions or to schedule additional support sessions.

K
Kathy D · 1 review · Verified · Experienced 2025-11-03 ·

Do NOT recommend

Demo unit worked great! The one I received, not so much. It was more like a "Taser" than a mobility aide. It would not keep the settings, randomly stop working or remove itself from the app and/or remove the app from my phone! I had such high hopes that were almost instantly dashed.

Reply from Bioness Medical, Inc.2026-06-03

Hi Kathy- Thank you for sharing this — we're sorry to hear your experience was frustrating and that you weren't able to get the outcome you were hoping for. Some of what you've described can sometimes be related to device settings or connectivity between the unit and your phone, and our team is always happy to help troubleshoot through those kinds of challenges. If you'd like to discuss further, we're available at 855.902.5252 Monday–Friday 7am–5pm PST. We genuinely hope you're able to find a solution that works for you.

D
David Nuernberger · 3 reviews · Verified · Experienced 2026-01-29 ·

It was misdiagnosed from the start and…

It was misdiagnosed from the start and never worked. Should not have been recommended. No return policy. It was a scam as far as I am concerned.

Reply from Bioness Medical, Inc.2026-06-03

Hi David — thank you for sharing your feedback. We're sorry to hear you feel this way. This does not reflect the standard of care and support we strive to provide every patient. We have been in contact with this individual directly and remain available should he wish to continue that conversation. If you would like to reach out to us directly, our team is available at 855.902.5252 Monday–Friday 7am–5pm PST

G
GORDON L. BAUM II · 2 reviews · Verified · Experienced 2026-02-02 ·

I WAS SATISFIED AND THEY WERE VERY…

I WAS SATISFIED AND THEY WERE VERY HELPTULL. THEY ALSO GAVE ME A WHICH I REALLY NEEDED A OPPERTUNITY TO GET A DICOUNT ON THE SECOND BIONESS. I PAID THE 5,000 FOR THE ARM ONE AND RALLY NEED THE ARM ONE TWO BUT CAN NOT AFFORD TO GET TWO. I WAS ALREADY USING A PAYMENT PLAN FOR THE ARM BIONESS. THEY GAVE 1,000 OFF REALY HOPED THAT THE DISCOUNT STILL IS AVAILBLE FOR THE SENOD ONE.

Reply from Bioness Medical, Inc.2026-06-03

Hi Gordon - Thank you for taking the time to leave this review. We’re really glad to hear you had a positive experience and that our team was able to support you! We want you to feel supported throughout your entire journey with us, so we will request that our team reach out to discuss available options. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.

T
Thomas Hartman · 1 review · Verified · Experienced 2026-04-07 ·

AI Powered Results

I have experienced tremendous success with the L300 GO using a combination of empirical measurements combined with Gemini AI. I measure my walking daily thru the Apple iPhone Health App-asymmetrical gait < 5% AI has helped me understand why my standup bike pedaling has increased exponentially

Reply from Bioness Medical, Inc.2026-06-03

Hi Tom - Thank you so much for sharing your experience — it’s incredible to hear about the progress you’ve made with the L300 Go. Using data from the Apple Health app alongside AI insights is such a thoughtful approach, and it’s great to see how that’s translating into measurable improvements in your gait and strength. We’re especially glad to hear about the impact on your biking and overall mobility. Really appreciate you taking the time to share — it’s great feedback for the team.

M
Micah Walker · 1 review · Verified · Experienced 2025-07-08 ·

Didn’t have a clue how to help me with…

Didn’t have a clue how to help me with my orders.

Reply from Bioness Medical, Inc.2026-06-03

Hi Micah - Thank you for bringing this to our attention, as we truly value all customer feedback. We apologize for any inconveniences you have faced and want to ensure you feel supported throughout your journey with us.

S
Sharon Donoho · 1 review · Verified · Experienced 2025-12-10 ·

Not for me

The unit did not work well for my foot drop. Sure wish it did.

Reply from Bioness Medical, Inc.2026-06-03

Hi Sharon — thank you for sharing your experience. We're sorry to hear the device wasn't the right fit for you. We understand how much is riding on finding something that works, and we genuinely wish the outcome had been different. If there is anything we can do to support you further, please don't hesitate to reach out. Our team is available Monday through Friday, call us at 855.902.5252.

E
Elizabeth Golden · 1 review · Verified · Experienced 2025-11-03 ·

the people I worked with

the people I worked with - Erin Smith & Katrina Jahoda

Reply from Bioness Medical, Inc.2026-06-03

Hi Elizabeth - We appreciate you sharing your positive experience with our team, specifically Erin and Katrina! We wish you nothing but the best on your mobility journey, and please don't hesitate to reach out again if you have any questions or concerns.