Birthday Express

No response poor communication

I only got 4 plates when I ordered 6 and have emailed your company twice with no response.

Placing my order was easy

Placing my order was easy. When I received it I was missing items. I tried calling the phone number is no good. I sent an email and no reply. I would not recommend.

Buyer beware - NO customer service

Missing an item. Made several email attempts to get resolution, since they do not have a working phone number, and yet no response. Apparently they're ok with not having any kind of customer service. Buyer beware!

Easy to place an order and it came…

Easy to place an order and it came quickly and complete.

I got the items faster than you…

I got the items faster than you promised that's the 1 star, but I accidently wrote the wrong address, I sent a lot of e-mails explaining and asking you to change it; I called the 2 phone numbers, and nobody answer, please erase my e-mail address from your data base

I am missing items and I reached out to…

I am missing items and I reached out to customer service the same day my package was delivered and still have not heard back from the 5 days later.

cowboy glasses

I ordered cowboy glasses and was broken . ive emailed you twice and havent heard from you yet.

Great prices with discount codes on top…

Great prices with discount codes on top of it! Website was easy to navigate and shipping was clear. Products arrived well packed and on time!

Awful experience with Birthday Express

Awful experience with Birthday Express. They sent me the wrong pinata , one balloon was missing and 2 balloons would not hold air. I contacted them several times. There is only a way to contact customer service via a contact us form , which clearly says a response should be received by customer service within 24 hours. There is no phone number listed to call. My daughter was heartbroken about the pinata and balloons. Apparantely , customer service is very unimportant with Birthday Express. I will certainly keep contacting them and demand a refund.

Great delivery

Great delivery. Product is even better than I expected. Totally as presented and pictured. Thank you seller

It was my first time ordering

It was my first time ordering, but Everything I order was great. Prices were amazing for what we got. Piñata was just perfect & it delivered a week before it said it would. Thank you. I’m actually ordering more items I missed the first time.

Some items on my order were missing

Some items on my order were missing, I sent an email but no respond.

Missing merchandise

I didn't get all my order.

Ordered and had my order in two days

Ordered and had my order in two days. Very happy with service and product. Will use them again.

Order had issues

Order had issues, one balloon totally missing & the other one was just the head. Not able to call a customer service number and sent two emails, no response

My package arrived to Texas and is now…

My package arrived to Texas and is now being sent back to WI because of insufficient info on label. I’m out 50 dollars with no party supplies and my event is in a week.

Great prices fast delivery

Unbeatable prices and the shipping was…

Unbeatable prices and the shipping was so fast! My first time ordering and I will be getting all my party supplies here now!!

Amazing prices

Amazing prices! Fantastic selection! Arrived way ahead of original due date! I was more than pleased with the quality. I was able to buy party goods for 2 parties for less than the price of one in the store! Definitely will be ordering again!

I ordered 10 products of the same and…

I ordered 10 products of the same and only 8 arrived