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Hobbies & Crafts

Birthday Express

ClaimedCollecting reviews

200 reviews

2.9200 reviews
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About Birthday Express

Data updated
Website
www.birthdayexpress.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Replies to negative
0% (0/104)
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About this business

birthdayexpress.com also powers the party store on the social planning web service Evite, which, along with birthdayexpress.com's parent company, BuySeasons, Inc.,

Is Birthday Express legit?

Birthday Express (www.birthdayexpress.com) has a 2.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-07.

What people say

Item paid for and never sent. No response from company.

I ordered a few items, one of which was a small unicorn toy. Obviously, not a necessity, but I order it, the money was taken from my account, and I never received it. I have reached out to the company two times about the issue and I have gotten no response. I will be refuting the charge with my bank because I literally received an empty box with no unicorn toy in it, and again, there has been no response to my attempts to contact the company.

Only received part of my order

My order was supposed to come in two separate packages only one was delivered the second package has read status label created Four weeks now I emailed twice to find out why the package hasn’t been mailed out with no response this is for a birthday party and I would really like to know if I’m going to get this on time right now looks like it’s not going to happen

I was delighted when the package from Birthday Express arrived in time for the Big NFL Football Game this weekend!

I was delighted when the package came from Birthday Express just in time for the big NFL Football Game this weekend. I needed a few paper plates with my favorite team’s logo. We are having a few friends over for a small tailgate gathering during the game. I can not wait to surprise my husband. Go Eagles!

Disappointed

What arrived was great but part of my order was incorrect. I emailed customer service and was told I would have a response in 24 hours. There was no response at all and no phone number listed anywhere on the website. I was excited to discover this company and had planned to use them again but I now I won’t due to this disappointing customer service.

Received wrong item and zero customer service from this company.

I ordered a centerpiece for a birthday party. When I opened the package, there was no centerpiece. Instead, they sent me a very small, blue gift bag. After sending countless, unanswered emails, I am left with the wrong item and zero opportunities for a resolution. Do yourself a favor! DO NOT order anything from Birthday Express!! Wish I would have read the reviews first, before placing an order.

Can’t reach anyone in company

I placed an order and it was shipped very promptly however two pieces of my order were missing and there was stuff in the order that I had not ordered. I sent multiple emails which went unanswered and the phone number listed on the website just sounded like it was disconnected every time I called. I have given up trying to contact the company and will just have to buy the pieces that were not sent to me elsewhere, very disappointing.

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