Birthday Express

Never got delivered

Received Wrong Items

I was sent the wrong items. I’ve sent 2 emails with no response. There is no phone number to call. I still need the balloons I ordered in time for my son’s birthday. Please respond!

Love them

Love them. They arrived fast, well mad 😂 Great seller, thank you!

Good but one missing item

Overall, a fair/good experience. I was missing one item in my order. But all other numerous items arrived quickly and appear to be great products as described. I would order again since everything is well priced. I am opting not to go through the customer service process to follow-up on the one missing item (pack of themed napkins) but if the item were a larger item, I would be more assertive.

Not very happy about my order

Not very happy about my order. First it came in an extra large box that was ripped from all ends and seemed like it was taped to hold it together. Then this extra large box only had 2 out of the 7 items I ordered on time for my sons birthday party in 7 days. Now I am not sure if the rest of the order will be here on time and if it will come complete.

Missing product

Missing product. Sent email the day I received the product but haven’t had a response back.

I received all my items extremely…

I received all my items extremely quick! Will always shop with you guys. All the monster jam party supplies were excellent. My 3 year old loved them. Thank you Birthday express just wish it was free shipping

Good quality

Good quality. Good selection.

No customer service

My order was incomplete. I reached out many times in different ways. I finally reached someone and found out that the product was out of stock. No one communicated that with me. I finally got a refund for the missing product.

Didn’t receive all my items that I…

Didn’t receive all my items that I ordered been emailing haven’t heard anything back

Quick and easy shopping experience

Quick and easy shopping experience. Great prices and super quick delivery.

Great

Great experience. Would definitely purchase from here again!

My order was not correct and I sent an…

My order was not correct and I sent an email. I never received a response. Order Number: 2226408900 Item Item BB016486 Large Swirl Lollipops 12 Ct Only 1 lollipop was in the box. The description said 12 count!

Great

Great price, received on time, exactly as pictured

I am missing items from my order and…

I am missing items from my order and can’t get through on the phone. I did email.

Birthday supplies

The cups, plates and napkins were just as pictured. They arrived in time for the party. My only comment is maybe the shipping wouldn't be so much if employees knew how to properly box an item. These small items were rolling around loose in a box twice the size it needed to be with zero packing materials. Maybe it's just my years of experience in shipping department speaking. Overall pleased.

My order came 4 days earlier than…

My order came 4 days earlier than expected and I loved the selection of things this site had when looking for specific themed party supplies for my son's birthday. They had a lot of stuff that I didn't see elsewhere and the price was more than fair. I'll definitely use this site again in the future.

I love Birthday Express Products

I love Birthday Express Products. Always good quality.

I have sent many emails to communicate…

I have sent many emails to communicate with the company and it has been impossible. I have not received any response from them. My son's birthday is next week and due to a postal error I do not have my package in my hands. They do not have any telephone number and the emails are never answered

Did not receive my entire order

Did not receive my entire order. Needed items for grandsons party.