I'm missing my package I ordered items…
I'm missing my package I ordered items dec 1 it's now dec 14 my son's party is on the 17th. Im in need of my money back or my order before this Saturday. My package is showing it was returned to sender.
About Birthday in a Box
Data updated- Website
- www.birthdayinabox.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/82)
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About this business
Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!
Is Birthday in a Box legit?
Birthday in a Box (www.birthdayinabox.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-25.
What people say
Received items quickly
I received my order in a timely manner and in great shape
My items were damaged and I try to…
My items were damaged and I try to reach them for an exchange, never heard back from them
Satisfied customer
Came in when it said it would! And looks just like the picture! Will be a repeating customer!
I had made an order on November 14 and…
I had made an order on November 14 and still have not received it. Today is December 4.
My unicorn piñata was damaged when I…
My unicorn piñata was damaged when I received it. I have emailed and message on Facebook about it because I need a refund but I haven’t had any response from either.
I didn't receive my whole order and…
I didn't receive my whole order and filled out the customer service form. No one got back to me or emailed me at all. I guess I'm just out my money now. Can't speak to anyone.
Usually good but cheap product this time
I love ordering from Birthday in a Box as the prices are great and it ships so quickly. Reason for 4 stars is the rubix cubes fell apart as soon as my son tried playing with them (tried 2 different ones from the bag) and now I don’t feel I can use them as party bag gifts. I guess I get what I paid for.
I sent back some items
I sent back some items. Microphone in web said 12 ocs. I just got 1. Letter balloons one of them was open not even a bag. (Letter I)
Did not receive several items from my…
Did not receive several items from my order.. reached out several times and no response yet.
Timeliness of shipment good
Timeliness of shipment good. Disappointed with the lollipops as they are impossible for me as an adult to open nevertheless for a child to open.
Ordering made easy!
Ordering online made it so easy & fast! No problem, very affordable. Excellent Delivery
I ordered last minute … my order came…
I ordered last minute … my order came quickly and on time !!! The prices I could not beat anywhere !! Love the products good quality !! Thanks
Pinata
Amazing price, quick shipping, excellent quality.
Order was recieved well packaged and in…
Order was recieved well packaged and in a timely manner. The contents were as described. Good value.
Great experience
Great experience. I received my purchased items within a week and came just as pictured, no damage at all.
Wrong items, no response from customer service!
My order was wrong. I didn’t get some of the things I ordered and was sent things that I didn’t order and that I have no use for! I’ve emailed customer service a week ago, and have yet to hear from anyone! Very disappointed!!!!
Exactly as ordered
Exactly as ordered. Packaged well so no breakage
Terrible
Terrible. The 36 lollipops and cake candles didn't ship for 8-9 days. I even emailed them after a week had passed to tell them that if the items wouldn't arrive by my son's bday then don't ship. All they did is send a template email saying I'd be given a tracking number when they ship. So I emailed again to say not to unless it will arrive by Monday. They end up shipping the day after but the label was made after hours so it wasn't handed to the carrier until Friday even though they knew items were needed on Monday. To top it off...they used the SLOWEST method of shipping possible : UPS SMART POST! Now I'm fighting to get a refund or disputing the charge bc I have no use for 36 giant lollipops and had to buy them locally for 5x the cost last minute.
Amazing prices and just as described
Got our box and our order was perfect! Couldn't believe what great prices everything was! All items were as described on the website, there was nothing I could complain about. Definitely will come back to shop again!
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