Bluestone Perennials (www.bluestoneperennials.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My order came quickly. The instructions were precise. The plants were packaged well and the instructions told me how to handle any distress that the plants would have. We have had a lot of rain so after I got the mums planted and mulched, it is time to let them get established.
Reply from Bluestone Perennials2026-07-02
We're so glad to hear your order arrived quickly and that our precise instructions were helpful! We truly appreciate you noting the careful packaging and the guidance for plant care. We hope your mums thrive after all that rain!
Good customer service! I received my plant but for some reason…
I received my plant but for some reason it was dead when it got here. Not sure why but I sent them a message and a photo and they refunded my money without any additional questions which I really appreciated. I really wanted another one but they were out of stock. I wouldbb vs order from them again.
Reply from Bluestone Perennials2026-07-02
We're truly sorry the plant arrived in that condition. We appreciate you reaching out and are glad we could promptly resolve the issue with a refund. We understand your disappointment about the item being out of stock and hope you'll consider us again.
My order arrived very quickly - within 48 hours. Unfortunately, as with previous orders, one of the plants was a runt and should not have been included. If this was an isolated incident I wouldn't have mentioned it.
Reply from Bluestone Perennials2026-07-02
We appreciate you sharing your feedback regarding your recent plant order. We are concerned to hear that you received a smaller plant again, and we understand your disappointment with this recurring issue. Please contact customer service if your plant does not thrive.
Two of my plants arrived dead one had an empty pot.. so I was disappointed because you charge a lot for shipping and the plants are not really shipped in a way to protect them …
Reply from Bluestone Perennials2026-07-02
We're truly sorry to hear that your plants arrived in such poor condition and that the packaging didn't meet your expectations. We understand your disappointment. Please contact customer service for further assistance. We will honor our guarantee.
We are so happy to hear that your plants arrived in beautiful and healthy condition, and that you appreciated our packaging! Thank you for your wonderful feedback.
The variety of choices, The plants were delivered in a timely manner, they looked wonderful. They are thriving in my garden. I love ordering from Bluestone.
Reply from Bluestone Perennials2026-07-02
We're so happy to hear that our plants arrived in wonderful condition and are thriving in your garden! We appreciate your kind words about ordering from us.
K
KG · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Extremely satisfied with their customer…
Extremely satisfied with their customer service
Reply from Bluestone Perennials2026-07-02
We are so happy to hear about your positive experience with our customer service. We appreciate your kind words!
The plant arrived looking healthy and ready to be planted!
Reply from Bluestone Perennials2026-07-02
We're so glad to hear that your plant arrived in excellent condition and was ready for planting! Your positive feedback truly brightens our day.
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Richard · 6 reviews · Verified · Experienced 2026-06-10 ·
★★★★★
The ordering process is very easy to…
The ordering process is very easy to navigate. The products arrive as promised and if you follow the instructions, the final products will last for years. Great to work with you folks!!!
Reply from Bluestone Perennials2026-07-02
We are so happy to hear that you found our ordering process easy and that your products arrived as promised! It's wonderful to know that you're enjoying them for years to come.
When my two plants arrived, I was almost certain that one of them was near death and the second was close to it. They looked like skinny twigs with a couple of nasty looking leaves attached. However, after planting and caring for them for a while, they started to look like plants. Doing quite well now. I took a star off just for the condition upon arrival. After all, they could have been sitting in a hot truck for days.
Reply from Bluestone Perennials2026-07-02
We appreciate your candid feedback regarding the initial condition of your plants upon arrival. We understand your concern about how they looked after their journey. We are genuinely pleased to hear that, with your care, they are now thriving. We are always working to improve our packaging and shipping processes to ensure our plants arrive in the best possible state.
The plants came in great condition and I loved the biodegradable pots that the plants arrived in
Reply from Bluestone Perennials2026-07-02
We're so glad to hear that your plants arrived in great condition and that you appreciate the biodegradable pots! Your positive feedback means a lot to us.
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Peter Graham · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Product arrived in a timely manner
Product arrived in a timely manner, in good shape.
Reply from Bluestone Perennials2026-07-02
We're delighted to hear that your product arrived promptly and in excellent condition. Thank you for taking the time to share your positive experience!
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Ryan Michael · 1 review · Verified · Experienced 2026-06-04 ·
★★★★★
Plants arrived vibrant and healthy
Plants arrived vibrant and healthy. Well packaged and started growing within days of being planted. Highly recommend Bluestone and we will be ordering from again. Thanks!
Reply from Bluestone Perennials2026-07-02
We are so happy to hear your plants arrived healthy and are thriving! We appreciate your kind words and look forward to your next order.
My flowers arrived nearly all dead and looking very very stressed - and the response time is terrible - I finally got a response that said they do look distressed but give it some time and if they don’t recover there’s a 30 day refund.
Wouldn’t re order again unfortunately.
Reply from Bluestone Perennials2026-07-01
We are sorry you experienced a delay in response, as stated on our contact page it can take up to 5-7 business days during our shipping season. Please contact customer service if your plants did not recover.
Bluestone Perennial addresses any concern immediately, they have an extensive selection of flowers and there products were amazing and healthy. I will be purchasing additional items, in the very near future!
Reply from Bluestone Perennials2026-07-02
We're so pleased to hear that you had such a positive experience with us and that our plants arrived healthy! We truly appreciate your kind words and look forward to your future purchases.
my plants came very dried out and several had all the dirt spilled out so the roots were dried up. Quickly let the pots soak in water and most plans seemed to revive but two look very weak and one is all dried up and appears dead
Reply from Bluestone Perennials2026-07-02
We are sorry to hear about the condition of your plants upon arrival. We understand your frustration with the dried-out soil and weak plants. Please call us so we can discuss further options per our guarantee. 1-800-852-5243.
