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Home & Garden

Bluestone Perennials

200 reviews

4.7200 reviews
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About Bluestone Perennials

Data updated
Website
www.bluestoneperennials.com
Category
Home & Garden
Location
United States · Madison, OH
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (11/11)
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Is Bluestone Perennials legit?

Bluestone Perennials (www.bluestoneperennials.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

N
Nicki Boitnott · 2 reviews · Verified · Experienced 2026-06-09 ·

Great Plants!

Plants came looking very healthy and packed well for shipping. Can't wait to see how they grow!

Reply from Bluestone Perennials2026-07-02

We're so glad to hear that your plants arrived in such great condition and were well-packaged for their journey! We're excited for you to watch them grow.

R
Richard Madden · 1 review · Verified · Experienced 2026-06-15 ·

Customer service is good and friendly

Customer service is good and friendly It does take several days to respond 4 of the 6 Cannia bulbs did not sprout No additional bulbs to replace 1 of the 3 replacement perennials was basically dead on arrival Not a very good track record

Reply from Bluestone Perennials2026-07-02

We appreciate your feedback. We're sorry that one of the replacements was not doing well. Please keep us posted. If you any concerns or questions, please contact customer service for further assistance.

S
Susib · 3 reviews · Verified · Experienced 2026-06-09 ·

I enjoy ordering from Bluestone…

I enjoy ordering from Bluestone Perennials..website easy to search, navigate and place orders. Great selection with excellent descriptions. Orders arrive as seasonally appropriate. And, !!! The plants arrive packaged well, with good directions, all looking very healthy. I have had excellent results in my garden and I am very pleased. Looking forward to adding to my garden and shopping here soon. Thank you.

Reply from Bluestone Perennials2026-07-02

We are so pleased to hear you enjoy ordering from us and find our website easy to use! It's wonderful that our plant descriptions and packaging meet your expectations, and that the plants arrive healthy and thrive in your garden. We truly appreciate your kind words and look forward to helping you expand your garden again soon. Thank you for your positive feedback!

J
JLP · 1 review · Verified · Experienced 2026-06-03 ·

plants are beautiful, healthy, well protected. I couldn't be more pleased

Plants were perfectly protected, healthy, no problems. Best plant purchase ever. And the best thing is that the pot that goes right into the ground! No roots disturbed. Ingenious.

Reply from Bluestone Perennials2026-07-02

We're so happy to hear our plants arrived in perfect condition and that you appreciate the innovative pot design! We truly value your positive feedback.

B
Bethany Tilp · 2 reviews · Verified · Experienced 2026-06-10 ·

Sedums

I bought some Sedums. They were very healthy, packaged securely, and delivered quickly. I would definitely buy from here again!

Reply from Bluestone Perennials2026-07-02

We're so happy to hear your Sedums arrived healthy, securely packaged, and quickly! We truly appreciate your kind words and look forward to serving you again.

L
Linda · 9 reviews · Verified · Experienced 2026-06-17 ·

As always beautiful strong plants

As always beautiful strong plants. Packaged perfect for protection. And the outcome as the plant grows is amazing!

Reply from Bluestone Perennials2026-07-02

We are so delighted to hear that you are pleased with the beautiful, strong plants and our careful packaging. It's wonderful to know they are growing amazingly!

R
Robert Lilienthal · 1 review · Verified · Experienced 2026-05-28 ·

I bought 3 clamadis plants and 2 didn’t…

I bought 3 clamadis plants and 2 didn’t make it. Looked dead when I got them. I planted them anyway thinking they would be okay but not. So could you tell me what I need to do ? Should I send them back ?

Reply from Bluestone Perennials2026-07-02

We are sorry to hear that two of the plants did not thrive. We understand your disappointment when plants don't meet expectations. We are happy to see replacement plants have been ordered for Fall shipping.

M
Mary Leiser · 1 review · Verified · Experienced 2026-06-10 ·

Very nice plants & fabulous packing!

Reply from Bluestone Perennials2026-07-02

We are so happy to hear that you loved the plants and our careful packing! We truly appreciate your kind words.

S
Sandra Snyder · 1 review · Verified · Experienced 2026-06-15 ·

The plants arrived soon

The plants arrived soon, and in good condition. One of the identification tags was out of the pot; since only two pots, easy to know which plant it came from.

Reply from Bluestone Perennials2026-07-02

We're so glad your plants arrived quickly and in great shape! We appreciate you letting us know about the tag, and we'll work to prevent that in the future.

A
Anonymous · 1 review · Verified · Experienced 2026-06-12 ·

Disapointing

The wait time for a response from customer service was far too long, and unfortunately the resolution provided did not address my concerns. In fact, the response felt dismissive and unfair. I received damaged products, part of my order was missing, and the refund issued for the missing item was less than the amount I originally paid. Given these issues, I expected a more thorough review of the situation and a resolution that accurately reflected the problems with my order. Overall, I am very disappointed with both the handling of my claim and the level of customer service I received.

Reply from Bluestone Perennials2026-06-25

Thank you for sharing your detailed feedback. We are truly sorry to learn about the extended wait time, the unsatisfactory resolution, and the issues with your order, including damaged products, missing items, and the refund discrepancy. I am happy to see a resolution was reached and a full refund was provided.

Y
Yajnik, Renu · 3 reviews · Verified · Experienced 2026-06-09 ·

Great customer service

Great customer service. Resolved the issue.

Reply from Bluestone Perennials2026-07-02

We're so glad we could assist you and successfully resolve the issue. Thank you for your kind words about our customer service.

C
Cassandra · 4 reviews · Verified · Experienced 2026-06-17 ·

With appreciation!

First, I want to say it is greatly appreciated that you honored what is stated on your website. Several of my plants arrived in poor condition. I watered and planted them hoping they would spruce up, but unfortunately, they were not revived. I was sent two comparable plants as replacements without any hassle. Currently, we are trying to use plants in lieu of a retaining wall, and the process has been awful. We are not landscapers and honestly, are just trying things based on what we read. Your company's descriptions were very helpful in leading me to plants for this task. Hopefully, they will be a significant part of our future success with this endeavor. In addition, I love your dedication to sustainability! The coconut fiber plantable pots and recyclable packaging are another reason I chose to order from your company. The only "issue" I had was the cost of shipping. It seemed a bit steep, and I always appreciate a discount/free shipping when making larger purchases. In this case, I may be being naive or am ignorant about the actual costs to ship living plants. This may just be a petty grievance on my part. Again, thank you for being so helpful. We have not had similar support when contacting another company about their "meadowscaping mix and seed tac" not germinating for this project. I look forward to patronizing Bluestone Perennials in the future.

Reply from Bluestone Perennials2026-07-02

We truly appreciate you taking the time to share your detailed feedback and for your kind words regarding our plant descriptions and commitment to sustainability. We are happy to hear that our team was able to assist you promptly with replacements for the plants that didn't thrive. It's understandable that undertaking a landscaping project like creating a living retaining wall can be challenging, and we're glad our resources have been helpful in your endeavor. We acknowledge your concern about shipping costs; shipping live plants does involve specialized handling to ensure their safe arrival, which can contribute to the expense. We are continuously evaluating our shipping processes to provide the best value while maintaining plant health. We look forward to supporting your future gardening projects.

L
Linda Price · 17 reviews · Verified · Experienced 2026-06-17 ·

Always come wrapped for protection!

Always come wrapped for protection! Always healthy and happy!

Reply from Bluestone Perennials2026-07-02

We're so happy to hear that your plants always arrive safely and in great condition! Thank you for sharing your positive experience with us.

c
customer · 3 reviews · Verified · Experienced 2026-06-10 ·

Great Plants!

Plants are of good size and in excellent condition. Large and well-developed compared to plants from other nurseries in similar sized pots. Plantable pots are great.

Reply from Bluestone Perennials2026-07-02

We're so happy to hear you're pleased with the size and condition of our plants, especially the plantable pots! We appreciate your kind words.

M
Melissa Lacour · 1 review · Verified · Experienced 2026-06-10 ·

Very great shipping quickly with my…

Very great shipping quickly with my orders

Reply from Bluestone Perennials2026-07-02

We're happy to hear your orders arrived quickly. We appreciate your positive feedback!

C
Chris Erdos · 2 reviews · Verified · Experienced 2026-06-15 ·

Plant arrived in great condition

Plant arrived in great condition. Always pleased with my purchases

Reply from Bluestone Perennials2026-07-02

We are so happy to hear that your plant arrived in great condition! We truly appreciate your continued satisfaction with your purchases.

D
Danna Burnham · 1 review · Verified · Experienced 2026-06-09 ·

My plant came on time

My plant came exactly as they said it would. On time. Plant looked great! And is thriving in my garden

Reply from Bluestone Perennials2026-07-02

We're so happy to hear your plant arrived on time and is thriving in your garden! Thank you for sharing your positive experience with us.

J
Janice Kelm · 1 review · Verified · Experienced 2026-06-03 ·

Plants came in great shape..I trimmed…

Plants came in great shape..I trimmed them up alittle,planted them up..Good to go..Thank u

Reply from Bluestone Perennials2026-07-02

We're so happy to hear the plants arrived in great shape and are thriving! Thank you for your wonderful feedback.

A
Ann Mccanless · 2 reviews · Verified · Experienced 2026-06-10 ·

Wonderful quality plants

Reply from Bluestone Perennials2026-07-02

Enjoy!

T
Thomas · 3 reviews · Verified · Experienced 2026-06-11 ·

Flowers were shipped correctly and…

Flowers were shipped correctly and arrived intact.

Reply from Bluestone Perennials2026-07-02

We're so glad to hear your flowers arrived safely and in perfect condition. Thank you for sharing your positive experience with us!