Bluestone Perennials (www.bluestoneperennials.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Plants came looking very healthy and packed well for shipping. Can't wait to see how they grow!
Reply from Bluestone Perennials2026-07-02
We're so glad to hear that your plants arrived in such great condition and were well-packaged for their journey! We're excited for you to watch them grow.
Customer service is good and friendly
It does take several days to respond
4 of the 6 Cannia bulbs did not sprout
No additional bulbs to replace
1 of the 3 replacement perennials was basically dead on arrival
Not a very good track record
Reply from Bluestone Perennials2026-07-02
We appreciate your feedback. We're sorry that one of the replacements was not doing well. Please keep us posted. If you any concerns or questions, please contact customer service for further assistance.
I enjoy ordering from Bluestone Perennials..website easy to search, navigate and place orders. Great selection with excellent descriptions.
Orders arrive as seasonally appropriate.
And, !!! The plants arrive packaged well, with good directions, all looking very healthy. I have had excellent results in my garden and I am very pleased.
Looking forward to adding to my garden and shopping here soon. Thank you.
Reply from Bluestone Perennials2026-07-02
We are so pleased to hear you enjoy ordering from us and find our website easy to use! It's wonderful that our plant descriptions and packaging meet your expectations, and that the plants arrive healthy and thrive in your garden. We truly appreciate your kind words and look forward to helping you expand your garden again soon. Thank you for your positive feedback!
plants are beautiful, healthy, well protected. I couldn't be more pleased
Plants were perfectly protected, healthy, no problems. Best plant purchase ever. And the best thing is that the pot that goes right into the ground! No roots disturbed. Ingenious.
Reply from Bluestone Perennials2026-07-02
We're so happy to hear our plants arrived in perfect condition and that you appreciate the innovative pot design! We truly value your positive feedback.
I bought some Sedums. They were very healthy, packaged securely, and delivered quickly. I would definitely buy from here again!
Reply from Bluestone Perennials2026-07-02
We're so happy to hear your Sedums arrived healthy, securely packaged, and quickly! We truly appreciate your kind words and look forward to serving you again.
L
Linda · 9 reviews · Verified · Experienced 2026-06-17 ·
★★★★★
As always beautiful strong plants
As always beautiful strong plants. Packaged perfect for protection. And the outcome as the plant grows is amazing!
Reply from Bluestone Perennials2026-07-02
We are so delighted to hear that you are pleased with the beautiful, strong plants and our careful packaging. It's wonderful to know they are growing amazingly!
I bought 3 clamadis plants and 2 didn’t make it. Looked dead when I got them. I planted them anyway thinking they would be okay but not. So could you tell me what I need to do ?
Should I send them back ?
Reply from Bluestone Perennials2026-07-02
We are sorry to hear that two of the plants did not thrive. We understand your disappointment when plants don't meet expectations. We are happy to see replacement plants have been ordered for Fall shipping.
The plants arrived soon, and in good condition. One of the identification tags was out of the pot; since only two pots, easy to know which plant it came from.
Reply from Bluestone Perennials2026-07-02
We're so glad your plants arrived quickly and in great shape! We appreciate you letting us know about the tag, and we'll work to prevent that in the future.
The wait time for a response from customer service was far too long, and unfortunately the resolution provided did not address my concerns. In fact, the response felt dismissive and unfair.
I received damaged products, part of my order was missing, and the refund issued for the missing item was less than the amount I originally paid. Given these issues, I expected a more thorough review of the situation and a resolution that accurately reflected the problems with my order.
Overall, I am very disappointed with both the handling of my claim and the level of customer service I received.
Reply from Bluestone Perennials2026-06-25
Thank you for sharing your detailed feedback. We are truly sorry to learn about the extended wait time, the unsatisfactory resolution, and the issues with your order, including damaged products, missing items, and the refund discrepancy. I am happy to see a resolution was reached and a full refund was provided.
First, I want to say it is greatly appreciated that you honored what is stated on your website. Several of my plants arrived in poor condition. I watered and planted them hoping they would spruce up, but unfortunately, they were not revived. I was sent two comparable plants as replacements without any hassle. Currently, we are trying to use plants in lieu of a retaining wall, and the process has been awful. We are not landscapers and honestly, are just trying things based on what we read. Your company's descriptions were very helpful in leading me to plants for this task. Hopefully, they will be a significant part of our future success with this endeavor.
In addition, I love your dedication to sustainability! The coconut fiber plantable pots and recyclable packaging are another reason I chose to order from your company.
The only "issue" I had was the cost of shipping. It seemed a bit steep, and I always appreciate a discount/free shipping when making larger purchases. In this case, I may be being naive or am ignorant about the actual costs to ship living plants. This may just be a petty grievance on my part.
Again, thank you for being so helpful. We have not had similar support when contacting another company about their "meadowscaping mix and seed tac" not germinating for this project.
I look forward to patronizing Bluestone Perennials in the future.
Reply from Bluestone Perennials2026-07-02
We truly appreciate you taking the time to share your detailed feedback and for your kind words regarding our plant descriptions and commitment to sustainability. We are happy to hear that our team was able to assist you promptly with replacements for the plants that didn't thrive. It's understandable that undertaking a landscaping project like creating a living retaining wall can be challenging, and we're glad our resources have been helpful in your endeavor. We acknowledge your concern about shipping costs; shipping live plants does involve specialized handling to ensure their safe arrival, which can contribute to the expense. We are continuously evaluating our shipping processes to provide the best value while maintaining plant health. We look forward to supporting your future gardening projects.
Plants are of good size and in excellent condition. Large and well-developed compared to plants from other nurseries in similar sized pots. Plantable pots are great.
Reply from Bluestone Perennials2026-07-02
We're so happy to hear you're pleased with the size and condition of our plants, especially the plantable pots! We appreciate your kind words.