boAt (www.boat-lifestyle.com) has a 1.3 out of 5 rating on OK.one, based on 76 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 87% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Don't buy Boat product. The service is very bad . I have bought the product via boat website. I received the product and it is defective. I requested for replacement, the product was picked up from me and delivered to boat. However, I dint received the replacement product. . When I reached out to the customer care they are refusing and saying that the product was not received by them and the pick up is pending. They are asking for acknowledgement slip which I have not received. I got cheated by them. I lost my money and the product. Please don't buy from them
I ordered a boat speaker one month ago and received a perfume instead. Raised a ticket for the same on the same day. Followed up via multiple emails and calls and the response is very bad. Each call they say we are investigating with the higher officials, it's been a month and I have still not received the correct product. WHAT ARE THE HIGHER OFFICIALS IN BOAT DOING? NO RESPONSIBILITY???
Never buy boat products worst service. Not responsible enough to solve an issue. They talk about company policies each time you ask them anything. What is the timeline to resolve a customer issue according to your company policy?
ordered a boAt product from the official website. The package was delivered to my residence, but when the box was opened, the product was missing inside. Unfortunately, I was not at home at the time of delivery, so I could not record an unboxing video.
I immediately raised a complaint and shared all required details and screenshots on boAt’s official email ID. Instead of resolving the issue, their support team is not interested in helping and is simply claiming that the screenshots were “not shared on time,” which is completely unacceptable.
This is a pathetic experience with both the company and its customer service. There is no accountability for missing products. I strongly do not recommend buying any boAt product from their official site. Very disappointed.
I bought airdopes from them, they were not working fine, I sent to their customer care. When i didn't get the airdopes, I texted the customer care, then they told they have sent the airdopes back to me. I told them multiple times that I didn't receive them, they told I should have texted within 2 days of delivery. I asked them multiple times to share the delivery details, but they didn't share that either. So don't buy from them and don't give anything for repair to them. You will never get your product back.
M
Manavi · 1 review · Experienced 2026-01-23 ·
★★★★★
I would give this a -10 is I could…
I would give this a -10 is I could Horrible experience. NEVER BUY BOAT PRODUCTS.
I bought the boAt PartyPal speaker from Flipkart, and it stopped working within 2 months. Since then, the experience has been nothing short of infuriating.
Flipkart provided an invoice that is 2 pages long, and boAt’s excuse for denying warranty is that their invoices are “usually 4–5 pages”. Seriously? Instead of verifying purchase details, boAt hides behind page count logic and claims their system or AI “cannot read” the invoice.
I’ve spent countless hours talking to boAt agents, uploading the same invoice again and again, only to be told a new excuse each time. Flipkart refuses to issue a corrected invoice, and boAt refuses to help without one. The customer is left stuck between two companies passing the blame.
It’s been nearly 4 months since purchase, and over a month wasted just trying to prove that I bought the product legitimately — forget actually getting it repaired or replaced. No escalation helps. No human accountability exists.
This isn’t customer service — it’s deliberate stonewalling.
If you’re considering boAt products, be warned:
Warranty depends on arbitrary excuses
Customer support is scripted and evasive
Flipkart + boAt is a dead-end combo
The product failed, but the after-sales support failed spectacularly. I wouldn’t recommend this brand to anyone who values their time or money.
My warranty is not getting claimed. Fraud company when comes to customer service.
My warranty is not getting claimed while my device is on 1 yr warranty period. I'm mailing them they suggesting me some basic troubleshooting like network on off, cookie cleaning, cache cleaning, try on other browsers through there agent at there support website. But my warranty is not been claimed and an error is showing 'an error occured. Please connect with your system admin' wth is this I am at my home and using my private pc and also my androides.
Very poor and worst company its sell boat doublicate earphone and return not available please dont buy this boat earbud 🎧 all like this chutiya company h yee fraudy full
Extremely Poor and Disappointing Service by Boat
This is my honest experience with Boat’s delivery system. Their delivery partner does not work properly at all. Despite contacting Boat customer care more than six times, there has been no proper support, no solution, and no effort to satisfy the customer.
My order gets cancelled again and again — once, twice, and repeatedly. It clearly feels like the order is being cancelled intentionally, without any valid reason. Boat’s customer care only gives false assurances but takes no real action to fix the problem.
This is one of the worst services I have ever experienced. Instead of resolving customer issues, they keep harassing customers and wasting their time. Such careless and irresponsible service is unacceptable from a brand like Boat.
Purchased Boat basshead 900pro for 1k , withing 5 months after the purchase the right ear just broked off without any physical damage . Apart from that their Service Centers are very Limited , I literally travelled for 2 hours just to reach the Center and their they told your product's warranty can't be and gave me a link to fill the form for replacement of product and they rejected application spontaneously without providing any specific reason .Its now an Year and that Headphone is a total waste for me .
I wouldn't recommend this brand to anyone , If you want a better investment , go for some other better brands that provide product in the same segement .
They have mentioned "MADE IN INDIA" , but on checking alibaba and other chinese electronics shopping sites , I found the exact same headphone , They just rebrand the chinese products and mislead public by claiming MADE IN INDIA .
⭐ 1 Star – Poor Quality & Useless Warranty
I bought boAt headphones just four months ago, and the headband cracked during normal usage. A headphone band is supposed to be flexible, but this clearly shows poor build quality. The warranty is of no use when such issues are not properly supported. I would not recommend anyone to buy boAt products. Waste of money.
unsatisfied with the product and their terrible warranty service.
I purchased a Boat soundbar from Blinkit. After four months of normal use, it stopped working due to power-on issues.
I sent it for a warranty claim, but they rejected it, claiming external damage.
This damage likely occurred during transport or at the service center itself, as an excuse to deny the claim.
I'm completely unsatisfied with the product and their terrible warranty service.
You are saying 48 hours but I didn't get any mention of it, and I was busy with some work, that's why I couldn't check the product. And the product I received was wrong, and it was defective too. It's your company's mistake, you didn't mention the 48 hours to me, and you sent the wrong product. I'm totally unsatisfied with your service. I spent 2000 rupees, all my money is wasted, and you haven't provided any solution. I will never purchase from Boat again, and I won't recommend it to anyone. It's your company's mistake, and on top of that, you're closing the case saying 48 hours, that's not fair. Boat's service is not good at all. You should understand others' situations, people can be busy. You send the wrong product, and it's damaged too. You're a big company, and you're making mistakes like this, and not providing any solution in the end.
I hv purchased a boat ANC 551 Bluetooth of boat . It was defective within week . Accly a complaint was registered with boat but due to some internal problems with boat neither product returned nor provide relief . Till date where is product no body is taking responsibility for returning. However boat accepted that it was returned back in their ware house . They replying that yr ticket is closed therefore could not returned. Still waiting..
Very bad experience. I ordered a 5050da soundbar but received a wrong product on 8th Nov 25. Despite raising a request immediately, they have not even picked up the product, forget about replacement. Their customer care is terrible and they have no control over thwir dekivery partnwr service xpressbee. Simple advice- avoid boat like olague. Not worth the stress. Unfortunateky im stuck with a wrrong cheap product eith no one from company addressing the issue.
0 start isn't an option that's why one star given. My product was withink Warrenty and had it serviced once before , second time same issue persisted so I claimed warrenty , apparently my warrenty claim was denied because the serial number printed on the product might have been faded away. I don't understand how poor quality ink and printing is my responsibility.. shit product shit service.
Boat wave fury smart watch bought in July 2025. Just after two months of use the following problems are noticed. 1. Battery discharges within 3 days as against 5 to 7 days claimed by Boat
. 2. Settings changes onits own. 3. Disconnects from mobile app frequently.
Contacted boat, they refused to process my warranty claim saying that my complaint doesn't fall in acceptable criteria. Poor product and substandard after sales service. Avoid buying such a product.
Ambujakshan LG, Baroda, Gujarat
