boAt

Worst ever product

Never buy a boat product

Never buy a boat product. It has worst customer support. Once the product is sold they won't even look after your product issues. My product damaged with in one and half year. They don't even have enough customer service centers. Don't think of buying a cheap product like boat.

Very bad

Very bad. They have really shit policies with no accountability for their actions. The customer care team doesn’t help at all.

Very very very poor product and very…

Very very very poor product and very very very poor service from boat side I I received the wrong product on 15/7/2026 and I completed the same on the same day, till now there is no positive response from the boat people nor has the product been changed or replaced.

I had purchase boat air buds alpha jet…

I had purchase boat air buds alpha jet black with in 5 month I have register 4 complaint and 2 time given faulty repairing product and one time receive replacement and within 15 days prodcut one side not working also raise the complaint and prodcut has pickup from my address on 11 july 2026 but still status showing product in testing hub,,,,, I want replacement on 24 july 2026 that's it. Worst service by boat

Nice delivery

Ordered an earpiece, got an empty box. Filed a complaint for replacement. They investigated for like 10 days and said they can't do anything. Good Job boAt, never trusting you guys again.

I have purchased a boat soundbar last…

I have purchased a boat soundbar last year. it shows complaint just after completing the warrenty period. When I contacted the customer service center, there is no proper reply for repairing the product. And I learned that there is no authorized service center for repairing their products.

Boat is a 3rd class customer service

Boat is a 3rd class customer service, its all product is defective. If you once buy any product, you can't replace or return. I recommended all customer please dont buy any product of BOAT.. Its doing fraud with customer... My number 7978957524.. You can contact with me, if any query.

I purchased a BOAT PartyPal Pro 65 on 4…

I purchased a BOAT PartyPal Pro 65 on 4 July 2026. After several emails, I finally received it on 14 July 2026. When I opened the package and tested the speaker, I found that the wireless microphone was not working. I immediately sent an email to BOAT, but I have not received any response yet. I sent another email yesterday, and I am still waiting for a reply. What should I do now?

Absolutely the worst online shopping

Absolutely the worst online shopping experience I have had. I ordered boAt Rockerz 425 (Ocean Blue), but I received boAt Rockerz 255 Z Plus instead. The invoice inside the package clearly mentions boAt Rockerz 425, yet a completely different product was packed inside the box. This is a clear packing error. I immediately contacted customer support and shared photographs of the invoice, and the product I received. Despite providing all this evidence, I was simply told that their records show the correct product was shipped and my replacement request was rejected. It appears my evidence was ignored entirely. Receiving the wrong product is one issue, but refusing to resolve it despite clear proof is unacceptable. In my experience, this has been a third-class shopping experience with extremely disappointing customer support. I would not recommend buying directly from the boAt website if this is how genuine customer complaints are handled.

Worst App / website (boat-lifestyle.com)…

Worst website (boat-lifestyle.com) and boat App. I ordered a wireless speaker 'boat partypal 65 pro'. First they not ship it and second they not proper respond of my no. of email/chat/call (on customer care) for delivery/shipping date. After 15 days they cancel my order. And what interesting part, After that when I check their website, what I seen that 'boat partypal 65 pro' show for buy, but when we try to buy for any location in india it show 'that area not serviceable' or some time show 'Product not in inventory'. What the fun part is every 2-3 days they change that product price randomly just like share market sensex. We never see such type of website of a famous brand. I recommend not to buy from their website/app, if you would like their product they buy from Amazon or other e-commerce website.

Very disappointed with BoAt's customer…

Very disappointed with BoAt's customer service. I received my earbuds today, and the sound quality is terrible—the audio keeps breaking from the very first use. I raised a replacement request immediately, but instead of replacing a defective product, I was told to visit a service center. If customers have to visit a service center for a brand-new product, then what's the point of ordering online? This is unacceptable and a complete waste of time. Please take responsibility and provide a replacement instead of making customers run from one place to another. I expect a prompt resolution.

nice company

Can do better

DONT BUY ANY BOAT PRODUCT

DONT BUY ANY BOAT PRODUCT. NO SERVICE. NO WARRANTY. NO GUARANTEE. AT THE TIME OF BUY THEY SAY THAT PRODUCT HAVE 01 YEAR WARRANTY GUARANTEE, BUT AFTER PURCHASE THEY JUST IGNORE. THEY DONT SOLVE ISSUE. RAISED COMPLAINT THEY FORCEFULLY CLOSE DUE TO THEY DONT HAVE ANY SOLUTION. ALSO CUSTOMER CARE PEOPLE DONT HAVE SENSE THAT HOW TO TALK. THEY TALK LIKE THEY DONT CARE. I HAVE GIVEN 01 STAR. I WISH I COULD GIVE 0 STAR TO BOAT. VERY BAD SERVICE. BADDEST SERVICE.

URGENT: Complaint regarding defective boAt Airdopes & intentional obstruction of the 7-day replacement process | Order ID : 9796845

Dear boAt Support Team, I am writing this with absolute disgust and frustration regarding my recent purchase of boAt Airdopes (Order Id : 9796845), invoiced on 11/06/2026. Since day one, the product has been defective. The overall sound is extremely low, and the speaker of the left earphone is barely audible. It is highly disappointing that a brand like boAt delivers such sub-standard, defective goods to its customers. What is worse is your fraudulent and systematically designed replacement process, which seems deliberately engineered to exhaust the 7-day replacement window so that the customer is forced to get stuck with a dead product. Here is the sequence of harassment I faced: No Human Intervention: You have deliberately cut off any option to speak directly with a human customer care executive, forcing customers to deal with useless robotic automated chats that waste time. Pincode Glitch: When I attempted to register a replacement via the WhatsApp warranty link sent by your bot, it repeatedly showed "Please try later as pincode limit is breached" for my office pincode (where the product was originally delivered successfully). Malfunctioning Portal: When I tried using my home pincode to bypass this, your portal blocked the submission by flashing a red pop-up saying, "Invoice date is within replacement period". This is completely absurd. The invoice date is supposed to be within the replacement period! Your system is intentionally blocking valid submissions. I bought this product in good faith, and your automated systems are actively sabotaging my consumer right to a replacement within the stipulated 7 days. My Demands: I want an immediate replacement or a full refund for this defective product. I expect a manual override from a human executive to process this replacement immediately, as your portal is broken. Please consider this email as formal notice. If this issue is not resolved within 48 hours, I will be compelled to file an official complaint with the National Consumer Helpline (NCH) and the Consumer Forum for unfair trade practices and harassment. Attached is a copy of my invoice and screenshots of the technical errors on your replacement form. I expect a swift response from a human representative, not a bot. Regards, Pratap Roy

As the cx I was getting very bad…

As the cx I was getting very bad experience from the boat and literally that agents are worst i have spoken to them regarding issue and one of agent Sushmita she is saying I was unable to help you and I was not able to transfer the call to the escalation day 😡

Useless products

Useless products. Useless services.

Extremely Disappointing Support After Receiving a Damaged Product

I received this product on 1 June 2026, and when I opened the package, I found that the item was already damaged. I immediately took several photos of the damaged product and did not fully remove it from the original product box because of its condition. Within 10 minutes of receiving the order, I submitted a replacement request on the same day (1 June 2026) and emailed 15 photos of the damaged item to the support team. After waiting for 10 days without a resolution, I contacted customer support. The representative asked me to wait another 48 hours. However, after about 24 hours, I received an email stating that my product was not eligible for replacement or exchange. I do not understand how this conclusion was reached when I reported the issue immediately after delivery and provided clear photographic evidence. This has been a very disappointing experience. Receiving a damaged product and then having the replacement request rejected without a satisfactory explanation is unacceptable. Even after speaking with customer support multiple times, I was only told that the investigation was completed and that no replacement or exchange would be provided. Very poor customer service and an extremely frustrating experience. I expected much better support and quality assurance. Based on my experience, I would strongly advise potential customers to think carefully before purchasing from this company. If you do not want to risk losing your money or dealing with poor after-sales support, consider other brands. The product arrived damaged, and the support team failed to provide a fair resolution.

Good build quality,cause it was dropped…

Good build quality,cause it was dropped by my hand several times but it's working perfectly.It's sound doesnot buff out of the bluetooth so it's best for privacy.They put very poor battery that it got discharged very soon.