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bodegacooler.com

Claimed

14 reviews

1.614 reviews
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About bodegacooler.com

Data updated
Website
www.bodegacooler.com
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
8% (1/12)
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About this business

Our Story: Traveling abroad have been limited due to Covid-19, a car trip is exactly needed after a long period of lock down. It could be the perfect relaxing entertainment when hardwork, housework, farm work or babysitting etc., finished. You might plan to strike out on a camping trip, enjoy the beach, or maybe have a picnic in the park. However, trips could be so boring without food and drink. Which means a cooler to keep your food fresh and beverages chilled is what you require.This is where our story started. We focus on designs and manufactures car fridges for RVers, van owners, overlanders, truck owners and the outdoor communities to keep their food fresh and beverage cold on the road. Our Mission: Build up our own brand with the trust and support of customers.Our Vision:We promise to provide customers with an all-round and high-quality product, thoughtful service to make purchasing experience perfect. Start your trip, embrace the nature, enjoy life. Bodega Cooler will accompany by you on the road.

Written by the business, not verified by us.

Is bodegacooler.com legit?

bodegacooler.com (www.bodegacooler.com) has a 1.6 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Ordered a 100qt cooler

Ordered a 100qt cooler - that is not usable space - it has 2 lids and the second compartment is 80% filled with the compressor - that gives you a usable space of about 60qts. It was $800 on sale. They charge $240 for return shipping. Also the handle is a super cheap telescoping handle that would easily snap when loaded - handle is 3/4” suit case style handle that telescopes out the back. I wanted to splurge on a high end cooler and this is not it.

The first 95 dz cooler had defects with…

The first 95 dz cooler had defects with the doors not closing properly so air was causing condensation and freezing buildup. They did replace it but the replacement unit is also defective in that the thermostats caused my non freezer side to freeze and will not maintain a 36 degree temperature causing milk, butter and fridge items to freeze. Bodega is now ignoring me ... Complaints with the Various agencies are forthcoming.. don't buy their defective 'stuff'.

Maybe the worst customer service ever

Maybe the worst customer service I've ever experienced. The hinge on the lid of the fridge broke upon first use. Customer service was 100% AI, not one phone call or human interaction of any kind. I responded to countless emails requesting photos, model #s, proof of purchase, etc., only to wait 2 weeks for AI to tell me my return request is waiting to be approved. Bodega won't honor a simple return, they first have to involve engineers and technicians and then your return request has to be approved. Seriously? I expressed my frustration and requested a phone call or some sort of human interaction and only ever received useless AI responses. I read about Bodegas awful customer service, but I ordered the fridge anyway because it was a great deal. I should have listened to the reviews. Uggh.

Horrible Customer Service!

Horrible Customer Service! I purchased a refrigerator from bodega for $648.55. It was delivered damaged with a large dent in the front corner. The package was even visibly damaged in the delivery photo. Bodega Cooler customer service is horrible. They don’t return phone calls and communicate horribly through email. They have yet to offer me a new refrigerator or a refund. I will never purchase anything from Bodega Cooler again.

Bought bodega cooler /fridge

Bought bodega cooler /fridge. Loved it! Works great on our boat. However, at the end of our 2nd summer, the fridge quit cooling. Display works,fan works,compressor doesn't. Fuse is good, no reset. Left email and called company. No response. At $250 I expected more than 22 months!! I don't recommend

unresponsive to emails and phone calls

unresponsive to emails and phone calls, this company is a joke! Unable to resolve issue with damaged wheels on upright cooler. several emails and very little help, the contact number goes straight to voice mail with no return phone calls. Be prepared if you have an issue with your purchase and need assistance. You will be SOL!

Deceptive discount code and offers

They have a spin to win discount offer on their site and was able to test it. Doing over 120 different spins it never landed on the $100 coupon on the wheel, and only once landed on the $50 off coupon (which doesn’t even work when testing it in the checkout). The rest of the spins always landed on lower price discounts. I can’t find anything where the $100 off coupon even works so seems like you can’t land on it at all. Seems like a shady company with deceptive ‘sale’ tactics.

Reply from bodegacooler.com2023-12-25

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We're sorry to hear about your experience with the Spin to Win discount offer on our site. Upon receiving your feedback, our team has immediately, and now it is fixed, if you'd like to give us another chance, we invite you to spin it again. And if you have any problem, we welcome you to share to our service email at: [email protected]. We appreciate your feedback as it helps us improve our services and address concerns promptly. Thank you, and Merry Christmas! 🎄

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