BrickHouse Security / BrickHouse GPS (www.brickhousesecurity.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Reliable GPS Tracker with Outstanding Customer Service
I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it worked right away.
The tracking is accurate, the app is easy to use, and I get reliable real-time updates whenever I need them. What impressed me the most was their customer service. I wasn’t able to make my payment right away, and they were understanding and gave me an extra week to pay. I really appreciated their flexibility and willingness to work with me.
Overall, BrickHouse GPS offers a dependable product backed by excellent customer service. I highly recommend them to anyone looking for a reliable and easy-to-use GPS tracking system.
J
Jennifer Hart · 2 reviews · Experienced 2026-07-31 ·
★★★★★
Products & service top notch
Products & service top notch! The follow up guidance is greatly appreciated.
Fast and friendly service. Kevin was a big help on everything. He aas very patient and polite on helping me. The product has been a huge help. We put it on my elderly dads 4 wheeler and it shows me his location at all times. I recommend this product to all my friends and family.
T
Tammy G · 1 review · Experienced 2026-07-28 ·
★★★★★
Great Company
I have purchased 3 spark nano trackers from Brickhouse and all of them have worked great. Any time I have had a question there customer service and tech support have been excellent. Kelvin G. was a huge help to me!
A
Anthony Santos · 1 review · Experienced 2026-07-26 ·
★★★★★
It’s been great and super helpful…
It’s been great and super helpful highly recommend
M
Marie KL · 4 reviews · Experienced 2026-07-27 ·
★★★★★
I love how accurate it is and how long…
I love how accurate it is and how long the battery lasts is incredible.
E
Ezekiel Davis · 1 review · Experienced 2026-07-24 ·
★★★★★
Mr Melvin was a good help
Mr Melvin was a good help. He helped me with my payment. Very fast and easy
I an glad I found this service. I get the sense that i have someone else on my team. The tracking services appear highly accurate. The rates are reasonable too.
Marvin was very helpful in troubleshooting and resolving any issues I had.
I would recommend this product.
C
Carmen · 1 review · Experienced 2026-07-22 ·
★★★★★
I have the best service with Brickhouse…
I have the best service with Brickhouse security and the personnel are accurate and helpful. Thanks for a great product!
H
Harold · 1 review · Experienced 2026-07-09 ·
★★★★★
Brickhouse GPS I love it
Brickhouse GPS I love it. I found out where my kids were going. I found out where they hang out without them even knowing recommended to any parent hundred percent.
M
Michael David Czebatul · 3 reviews · Experienced 2026-07-21 ·
★★★★★
Simple system to set up
Simple system to set up. Mervin from customer service was excellent. He helped me set up a text notification if someone starts up the car. This will help when I am away.
Thank you Mervin and Brickhouse Customer Service!!!
THEY ANSWERED VERY FAST
AND THEY RESOLVED THE ISSUE WITH VERY PROFESSIONALISM.
MR KEVIN WAS VERY HELPFUL
T
Tim Oates · 2 reviews · Experienced 2026-07-21 ·
★★★★★
I absolutely love it
I absolutely love it. They're very good at customer care to fix any issues that need to be fixed. And it's got a good product thank you very much for great service
c
christy thomas · 1 review · Experienced 2026-07-20 ·
I love using Brickhouse and the service they provide as well as the wonderful trackers they have. Today I was helped by a wonderful man named Kelvin and he was very polite and made sure my request was met at all times.
Customer service Rep Mervin was extremely helpful and helped me navigate to satisfy what I needed.. Brickhouse is hands down the best for me and my family and Mervin was like family to me.
S
Stoner · 3 reviews · Experienced 2026-07-15 ·
★★★★★
The customer service person Mervin
The customer service person Mervin , was very professional and polite easy to talk to and patient. He was good at letting.me know what was going on when I was waiting. And return my text with solution.
The customer service team is very knowledgeable and helpful I had thought I deleted one of my devices being monitored along with all the data. Not having access to the device I was in a panic. Tech support was amazing. They quickly reasurred me nothing was lost, got me reconnected walking me through the software step by step. Making it so easy. They didn't make me feel like I was a bother, they weren't irritated. They were happily helpful and patient. Brickhouse Security deserves all five of those stars!!
Great Service, location is always accurate! Will recommend to anyone who needs to locate their pets or love ones.
Reply from BrickHouse Security / BrickHouse GPS2026-07-29
Thank you for your feedback! We're glad our GPS service helps you stay connected with your pets and loved ones. We appreciate your recommendation and are always here to help if you need anything.