Buffalo Wild Wings (www.buffalowildwings.com) has a 1.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 50 of them were added in the last 12 months. Last updated 2026-08-10.
This is the most screwed up restaurant in the whole country. I went to have lunch at their restaurant at Atlanta Airport. I paid 25 dollars to eat junk. The potatoes were overcooked, dark brown and hard to chew and swallow. Most likely the leftover of another client’s remaining portion. I could count them. Save your money and choose another restaurant where you will know what you are eating.
Yesterday I ordered a 20-piece bundle of wings. I picked up an order and brought home. The wings were so overdone and dry we couldn't even eat them. Beyond that, they had included no sauces that were requested. This coupled with my last order that was bone-in wings but delivered boneless just emphasizes how poorly this location is managed. No good manager would have allowed those reheated - overdone wings to go out. I will no longer do business with this company and will file a review encouraging others to seek a better restaurant.
This was the most unprofessional Service Ived had in a reastraunt. Yung lady (red) Hair obviously upset about something…walking around cursing yelling to herself. I had to ask a different server for Refills this was just not a professional environment this was Veterans location in Metairie please do better with the staff
I ordered carryout from the Grove City Buffalo Wild Wings store and when I got home and checked my order, all the wings, 40 in total, were bone in. My husband had ordered boneless and it clearly states this on the receipt. We also did not get a large portion of the ultimate sampler. I sent an email to the customer service department and was told I would hear from the store in 3 - 5 days. After a week, I emailed customer service again. Again, I was told that the store would contact me in 3-5 days. This all started on Feb 7 and today is March 7. I still have not heard from the store. I will not be returning to this store again. The management and customer service are both a big disappointment
Vastly overpriced, poorest/slowest service imaginable.
Amazing food experience and family atmosphere. I think the only people who post about this restaurant are ones who happen to have a bad experience one time. You don’t merely get to hear enough of the great experiences. My server was brand new and handled a party of 30 of us on her first day with ease. She was such a delight, didn’t even bother us that it took her a little bit to split up the checks.
Ok, so I waited over a month to see if I would get a response from corporate but I have gotten nothing. About a month ago myself and two friends went to Buffalo Wild Wings in Flowood Ms. it was a busy night. We went in and asked for a table for three and they took my phone number for their notification system and said it would be about 45 minutes. We stood around for most of that time and finally had an open seat in the waiting area. Shortly after my phone buzzes and says our table is ready (7:28pm). We went to the host station and was immediately told we took too long and our table was taken and we would have to start over at the end of the waiting line. This was 7:29pm. I said “excuse me” and the young kid rudely told me we were going to the bottom of the list. I said “I don’t think so and get me a manager” the manager showed up which she wasn’t much older that the boy trying to run the host station. By the way it was three, two young girls and this one young boy running (hanging all over the station) the host station and playing more attention to their phones and each other than the customers. Anyway the manager listened to us and walked off. At 7:30pm my phone buzzed again and it said we now had a table ready again. We were seated and the server took our drink order. About the time the server was bringing our drinks to the table, the same manager shows up at our table and says she was going to make this right with an appetizer or something BUT now she was going to tell us we had to leave for talking to her employees as we did. I asked and how had we talked to her employees. She said we threw the F bomb at them several times. I assured her no one at the table threw any F bombs and she said she didn’t care we needed to leave her restaurant right now. Of course we left. Never been thrown out of any business or restaurant in my life. So I emailed corporate and explained the situation and advised I still had the time stamps on my phone showing when we were called for our table and declined and called again. I would at least expect a return email with a minimum of a professional “we are sorry for your bad experience” but we got nothing just showing that this company has issues from the very top down. We will never return to a BWW again. Use this post as you want but fair warning they are not quality people. If anyone knows me well enough, I would never show my ass in public or be disrespectful and drop F bombs.
Fort Walton Beach Uptown Station location. I can't rate this low enough. The server was rude, slow, and overall acted as if she didn't want us there. And out of 10 of us, everyone rated their food subpar. We will never go back.
Today my friend and I ate the all American cheeseburger. We usually love these burgers but they seemed to have a different taste and she asked for an onion on hers and ended up getting sauté onions instead of a fresh one. We were really looking forward to these cheeseburgers but was highly disappointed
The wings where way over cooked i couldn't even xhew half of them! So glad i ordered the 30piece! They sucked and the server could have cared less.everybody go to the lube!
I have sent 6 emails to their support email regarding issues with my rewards not being issued. Still have not received a response in 2 weeks. Very frustrated that they are not responding back.
Listen, I love going here for a football game, or something.. But the food here is a bit subpar. First of all, the wings are pretty much always overcooked. Dry, dry, dry. If you're on team boneless, then this shouldn't be a problem. The fries are skinny, and a bit hard too. On the bright side, nothing comes missing, sometimes they'll give you extra wings or something like that, and the drinks are always crisp. Waterford Twp., Michigan
Establishment was not crowed at all the waitresses had two tables. She did not greet us nor statw that someone will be with us. I proceeded to ask her if we can order and she states that she is not the waitress for takeout, she walked away from me I ask to speak with manager I don't know why I asked for her she was no better she did not acknowledge at all and she was in plan site eating. However once other ppl came in the waitress that would not help and the mgt. I am a black woman, and I notice everyone walking in was Caucasian. I did not feel like I was supposed to be at that location. I love buffalo wild wings me and my significate other. I think re training would help. 2109 W Roosevelt BLVD F Monroe, NC 28110 Thank you for your time
The location at Dolphin Mall has the worst service that I have ever encountered. This was my second time there and you think things would have changed- Nope. The food is expensive and terrible. The nachos so damn dry that it's like eating a bone. They had no Pepsi, so I had to go outside to buy a soda. The food took forever and they gave my son spicy chicken when we did not order it. I was overcharged for the sodas that I never received. Not a manager onsite to even talk to- the waitress all stressed out. The worst place ever. The only thing good is never going back.
Decatur, AL - Bone-in wings were over cooked, and it turned out hard to chew. I ordered chipotle dry seasoning, and they tasted exactly like plain wings, no flavor at all. I also ordered the Thai curry tenders wings, and they tasted like someone poured a pound of salt on them. The manager said he wouldn't do anything to fix it since I DoorDash them but if I had dined in at the restaurant then he would. Manager needs some retraining or fired for no regard to customer service.
Seldom write reviews. A wing aficionado - have home wings at least once a week. The most overdone wings ever. Dry, dry, dry, even with sauce. Terrible at best. Never again Wild Wings - never again.
Good food, good service
Hello Neighbors of The Surrounding Porters Neck Neighborhood Areas, As Well As, in Wilmington and Surrounding Areas. As A regular customer of Buffalo Wild Wings At Porters Neck, I and my family just wanted to let everyone know that the service we had by our waitress was Excellent, yet the Managers on duty on the evening of Saturday Night, December 27, 2025 were not conducive as Managers for a Restaurant. Our family witnessed the woman Manager there ridicule our waitress in the direct presence of our family. The waitress was crying. This is not what’s a Manager should do to their employees in front of the customers. The other staff members that came out as we called them to speak about this unprofessional incident of this woman manger in front of us as we were finishing our meal, did not listen to our concerns and continued to speak over our conversation to them. They were extremely rude and extremely unprofessional. We will never return this location as they did not respond to our concerns when we called the next afternoon and spoke with the General Manager, Mike Davis out of the Jacksonville BWW restaurant location. He did not offer any restitution to us or any apology. He acted on the phone as if he did not even care. His and the other manger lady (if you want to call her a lady) were extremely arrogant and uncaring. We want you to know that this happened to us and if you patronize this location, you may want to “think twice” before you have an experience like our family did. It was totally uncalled for and disgusting to us of their management behavior and the they treated the waitress there. People are today so disrespectful to there workers and and the paying customers and sometimes they act as if they are gods at times and this needs to be addressed, as as A God Fearing Christian Individual, I know it is a proper thing to do against the perpetration and continuation of EVIL ways. IT STARTS WITH US (The Citizens and Paying Customers) TO PROTECT THE WEAK, INNOCENT AND THOSE THAT CANNOT DEFEND FOR THEMSELVES DUE TO “BULLYING” FEAR and DISRESPECT TO OTHERS ! IF ANYONE HAS HIGHER PUSH AND PULL TO SEND THIS FUETHWR TO THE CEO OF THE COMPANY, PLEASE DO SO. “Disrespect At Its Finest” BUFFALO WILD WINGS RESTAURANT Porters Neck Location Wilmington, North Carolina We sincerely hope the people of this area and surrounding areas will take this post with concern and care will “BOYCOTT” The BUFFALO WILD WINGS RESTAURANT LOCATION AT PORTERS NECK for their integrity, unacceptable behavior and unprofessional manner to the public customers by their Management Staff on duty 12/27/2025 evening. Unprofessionalism by the Management on Duty that night and Management Staff there and by our call to the General Manager, MIKE DAVIS, also the next day. LET THEIR BUSINESS LOCATIIN FAIL ! No one deserves the actions and conduct they have shown us as customers and to their wait stsff that we witnessed on 12/27/2025. It was disrespectful and humiliating to have witnessed. It’s a very Sad World We Live In To Have To Have Witnessed What We Saw Last Night 12/27/2025 at this Location at Porters Neck and they Deserve No More Patronage, In Our Opinions. No Apologies, Only Disrespect and Distain Towards Our Concern For Their Wait Staff and Our Being A Pago g Customer’s General Concerns. THANK YOU FOR CONSIDERATIONS AND PLEASE FEEL FREE TO SLREAD THE WORD ! 12/28/2025
I ordered 10 to go wings and only about half the wings were coated with sauce. Also ordered tater tots and couldn’t taste the vinegar for the salt and vinegar coating I ordered for them, just salt. This is not my typical experience with them. Using my wings are good and were and I could taste the vinegar on the tots. Hope it goes back to the great service I usually receive. This is for the BWW’s in Bowling Green KY
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