Takeout
Takeout. Order was cold. Wings severely overcooked and dry. Burger had one giant black hair in it. Ordered chips and salsa and received chips only. Side of fries was less than half full, cold, and overcooked. Last time I will eat here.
About Buffalo Wild Wings
Data updated- Website
- www.buffalowildwings.com
- Category
- Restaurants & Bars
- Location
- United States · Minneapolis
- Status
- Unclaimed
- Last 12 months
- 50 reviews
- Replies to negative
- 0% (0/53)
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Is Buffalo Wild Wings legit?
Buffalo Wild Wings (www.buffalowildwings.com) has a 1.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 50 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Hopefully helpful feedback with witty banter
I was held hostage by the general manager and told to write this im sorry guys. Lol im kidding, but the Voo Doo's here are amazing and the staff is always welcoming and helpful. They listen to customers feedback and accommodate us as much as possible. Homewood illinois location
Worst service ever!
Worst service ever! We went to restaurant #610 to enjoy the UFC, and I understand it was on a waiting list. We registered, and I told the host we would like to sit outside because there were a lot of tables available, and she told us ok. I asked her if we could go, and she said no because she didn't want to skip the line, but she asked the other guests, and nobody wanted to sit outside. I didn't see a problem with letting us go sit if nobody wants to go outside. I see every time we order online or go to the restaurant, the service is getting worse and worse.
Horrible experience
I ordered online to have it delivered to my house because I'm sick and I couldn't leave the house. The one who delivered the order delivered it to another address that is completely far from my house, I called him quickly to go for it and bring it to my house obviously he did not answer my 15-20 calls that I made to him, I sent him a text message and he didn't answer me either. I called the restaurant and the person who attended me told me that they couldn't do anything about it that I had to talk to the delivery guy. I finally got in touch with this guy and he told me that he couldn't do anything either. Anyway, I decided to go by and pick up the order 20 minutes from my house. When I get back home with the order I open the bag and surprise, the order was incomplete 🤨. I spoke again to the restaurant and the guy who attended me was the same one who answered me the first time to which he told me that there they had the other part of the order that I had missed and that the delivery guy had left it forgotten. I asked for a refund and they said that I had to go personally so that I could take my card and thus be able to make the transfer or refund. Anyway, it was a horrible experience both with the restaurant and with the delivery guy. I write this review knowing that this is not going to change, they will throw the ball with each other and no one will accept their mistake.
Terrible Service; lying manager
Eastvale, CA Store #3384 - Terrible service. First server refused to serve us for some reason. We ended up getting slow service from a busser. My party wanted to do the Blazing Challenge but the manager couldn’t be bothered to even come out to have us sign the waivers. The poor service at this location is a direct reflection on the manager, Kimberly, who also reached out to me promising to fix the issue with my experience but that was a lie. When I tried to take Kimberly up on her offer to fix the situation she blew me off like we had never talked. This location is terrible. The environment is not fun like other locations, it’s a bit of a dead vibe to be honest. The food is mediocre, overcooked and served cold; which is amplified by the lack of an enjoyable atmosphere.
so I purchased 2 orders of the 6 pick…
so I purchased 2 orders of the 6 pick bundle, I was charged $20 extra extra because i like bone in chicken, which i think is stupid. the waitress should inform guess of this when ordering and i also noticed i was charged for the blue cheese salad dressing , when it should come with because your buying the meal. i guess I'll be sticking with wing stop because i felt i was over charged, it just sad that we as people cant get out and enjoy a reasonable meal. my bill was $71.21 5121 West American prairie phone number 309-691-9453 Peoria Ill
We were the first in the door today in Sierra Vista AZ
We were the first in the door today. Ordered a cold wrap, and a hot sandwich. 25 minutes later, we were brought a cold wrap, and a room temp, was once hot, sandwich and cold fries. I shared the result with the server asap, and the manager returned, very agitated that I refused the room temp food. Horrible experience. They used to be so good. Been going there since opening- no more!
Wings were tiny
Wings were tiny, overcooked, not the requested flavor and we WONT BE BACK AGAIN! Aweful. Just aweful.what the heck happened? We used to love this place.... no more TRIED to contact Buffalo Wild Wings directly but their "CONTACT US" Link doesn't work. Probably because they already know their product is less than acceptable. Aweful
horrible sevice at location on Fort…
horrible sevice at location on Fort Ave. in Baltimore
I ordered through the BWW website for…
I ordered through the BWW website for my son on [insert date]. Our drinks were missing, so I called. The manager was polite and said she’d remake the order and have DoorDash bring it back. We never received the remake. When I called again, staff were laughing in the background. A male employee answered and used a racial slur toward me, said “it’s not going to happen tonight” and hung up. I did not expect to be spoken to like that. We’re still missing our order and my son didn’t get his meal. This is not the way to treat customers.
I placed a 20-piece order
I placed a 20-piece order, and the wings were more like turkey jerky (completely fried too hard) at the Canal Winchester location on Prentiss Dr. I called back in and spoke to the manager named Tyler and he was rude and should not be in customer service at all. Told me I have to get them replaced tonight after I explained we had a death in family and I was not coming back out at this late hour 10:25pm. I asked for the owner after he advised me that it was a franchise. He stated the owners name was Larry Pippon. I am waiting to hear from Mr. Larry so I can let him know how his staff is very unprofessional and how the food was unfit to eat. I personally would not feed it to my dogs. I simply asked for a replacement order, and it was refused. Horrible place to dine and order from.
I went to the Beaverton location
I went to the Beaverton location. The bartender was not very good. It was not busy at all. I was only drinking water with my food and ran out. Was out for quit some time. Finally got his attention and asked for more water, About ten minutes later he said oh yeah you needed some water. I said I did but I took my glass into the bathroom and filled it up, His response was, Oh
We were at the Galesburg IL BWW on…
We were at the Galesburg IL BWW on Saturday 5/16/2026 after a graduation event. We had reservations for 16 people and by the time we arrived there the place was busy but not packed. Service started out very good and then declined very quickly after the first drink order was taken. By the time our meals arrived 2 of us were ready for another beverage so we asked our waiter. Oh, and when I received my food, I did not get my fries so the next time I saw our server I had to remind her to please bring them. The next thing was when the 2nd beverage 2 of us had ordered never came until after about 20 minutes and they were delivered by someone else saying she didn't know anything about this but here you go. So we were finishing up our wings and remember it was an after-graduation party, so we were having good conversation and not in a huge hurry to leave, so we asked our server to bring us another Beverage which we never got, and we never saw her again until she delivered all of the diner tickets for payment. POOR SERVICE will ruin a business!! We can go to another local establishment on Tuesdays for a dozen huge and delicious boneless wings basket of fries and a couple of drinks for both of us for around $20 so you need to Do Better!! You charge premium prices, so I expect Premium service! 😎🎼🎤🎺
Me and my boyfriend went in today they…
Me and my boyfriend went in today they were not busy but No one came out to seat us we waited still no body seated us so we left. Was very disappointed
I am writing to formally report a…
I am writing to formally report a serious incident that occurred during my recent visit. I placed an order and arrived at the scheduled pickup time. There were multiple customers ahead of me who had also been waiting well beyond their promised completion times, some stated they had ordered 30–40 minutes prior. Despite this, no staff member was available at the counter to assist. While waiting, I noticed my order had already been prepared and left sitting on the shelf for approximately 10 minutes, unattended. After asking a waiter to locate someone to assist us, an individual identified as “Raul,” who claimed to be a manager, eventually came to the counter. When I calmly pointed out that the order on the shelf was mine and asked if I could receive it, Raul responded in an aggressive and disrespectful manner, saying: “You want to wear my shirt and do my job?” I did not engage and proceeded to pay. I then asked to speak with a manager, at which point Raul falsely stated that he was the manager. As I was leaving the premises with my 8 year old nephew, Raul followed us outside, removed his headset, and aggressively confronted me. He asked if I had a problem, and despite me responding “no,” he escalated the situation by cursing, calling me names, and challenging me to fight. This behavior was completely unacceptable, unprofessional, and threatening especially in front of a child. My nephew was visibly shaken and frightened by the incident. Other customers witnessed the situation and intervened, expressing concern and stating they would step in if the situation escalated further. I am extremely disturbed by this experience. No customer should ever be subjected to harassment, intimidation, or threats of violence particularly by someone claiming to be in a managerial position. I will be pursuing this matter further, including reporting it to corporate, the Better Business Bureau, and appropriate consumer protection authorities. I am also exploring my legal options. I request that this matter be taken seriously and investigated immediately. I expect a prompt response outlining the actions that will be taken.
Dubuque, Ia BWW; cold food
Went to the dubuque Iowa store last night. I ordered a chicken wrap and my wife ordered wings. We also ordered onion rings. -Onion rings came out after the meals, but only after we asked about them. - the shredded cheese in the wrap wasn’t close to melted, as the entire wrap was cold, and the fries were lukewarm at best. - My wife’s wings also were not hot. - finally, we used points in the app for the onion rings but they were on the final bill, so I guess we lose those points….. It was a very poor experience and service was not good, not because of the waitress, as she was the only one in the bar area, so that had to do with not enough staff. I don’t see us going there again, and we used to be regulars on Thursday nights, as things have good incredibly downhill.
Not Impressed at all
My wife & I visited the St. Petersburg, Fl location. The cheese-steak appealed to me based on the photo and description on the menu. To say I was disappointed would be an understatement. It was literally the size of a grocery store hot dog bun with a minute steak inside. My wife ordered the chicken topped salad based upon the server's recommendation. Again, not even close to what was shown on the menu nor the server's description. The quality of both was satisfactory, but nothing either of us would refer anyone to try. Needless to say, we tried them, and will not return.
Gen z strikes again
Gen z strikes again. So victimized. Everyone owes them something. Life should be birthday parties and cartoons.They kept my 30 dollars and threw me out. Based on some 15 year olds testmony I flirted with her. Im 67.. Its illegal for them to take my money and throw me out. explain that to one of these out of control. uneducated .it was a scam. ,,,any way. No other customers had come yet. She smiled big after I gave her the money. What an act. There food is terrible anyway. after two hours its like mcdonalds. ready for the trash can.
Summervill,SC
Summerville, SC We had a late lunch on April 11th 2026. Took 20 minutes for Jaylin to take our drink orders. When it was time to order we ordered an appetizer and 2 entries. Never once did she smile. 25 minutes later our sandwiches came out delivered by someone else. 10 minutes later our waitress brings the appetizer. We told her to take it back. She looked shocked but said nothing. Appetizers come before the meal.... she never came back to the table except to bring us our bill. We had to flag down a different waitress to bring us a knife. Probably the worst waitress I have had in years and we eat out every Saturday. Never had a problem here before.very sad. I must say the food has always been quite tasty.
Bad 3rd party delivery, bad management on fixing the problem.
on 03/28/2026 I ordered delivery off the Buffalo Wild Wings web site. Ordered the 20 piece wings and a cheese burger. Order arrived and when I opened the bag the Cheese burger was missing. Started calling the store (4594 Tropea Wy. in Jacksonville, Fl. first 2 times the phone at the store hung up on me. 3rd. time the person told me to call Door Dash. Had to drive over and ask for the manger. Told them to make a new order. Made the burger and micro waved the rest.