Customer service was INCREDIBLY fast…
Customer service was INCREDIBLY fast and helpful. The product range is great and hard to find anywhere else.
Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.
Written by the business, not verified by us.Bulbs.com (www.bulbs.com) has a 5.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, patient, and helpful, ensuring that every interaction is both pleasant and thoroughly productive. Reviewers consistently discuss the exceptional customer service, noting how wonderful it is to speak directly with real people who quickly locate the exact lighting products needed. Consumers truly appreciate the efficient ordering process and reliable assistance that makes complex lighting projects simple to manage. However, some people mentioned occasional challenges regarding shipping costs for international orders, unexpected product compatibility details, or a desire for slightly faster customer service response times.
Auto-generated from all reviews of this business. For reference only.Customer service was INCREDIBLY fast and helpful. The product range is great and hard to find anywhere else.
Quality products at a reasonable price. Great communication with pricing and shipping details.
Knowledge, speed and price.
Tyler looked and verified stock/shipping and got the order placed very quickly and efficiently.
On their web site I was connected with Chris who did some incredible research to help me find a bulb that is best described as obsolete. He clearly has extensive knowledge and did a deep dive to help me find something to replace what we had. Honestly some of the best customer service I have ever experienced.
Super user friendly. David was easy to work with, rhonda hooked me up with a little discount. will be our "go-to" now
Tyler was very helpful. He followed through and made sure my order was made.
When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out of his way to research my questions and get the answers. And it wasn't a huge sale . . . probably the smallest . . . I was treated very professionally and kindly.
Great, glad that Jason Garrett reached out to assist in helping me finish ordering with BULBS.COM Plus, the price savings. Next time we need bulbs of any kind we'll be purchasing them from you.
Extremely helpful and friendly customer service rep - a real person no less!
I had a issue with a fixture, purchased last year and Tyler Rogers took care of sending out a replacement immediately. Great customer service!
Jason was great very helpful! Excellent customer service!! Thank you Jason
Easy to find, easy to buy. Checkout process was interrupted to offer a promo. When I went back and entered the promo code, I was told it was no longer available. Also, all my checkout information was discarded and I had to start over.
I was able to purchase just what I needed , not a huge lot.
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