Simple and Easy
Picking the ring was simple and easy to understand. I really did love the skin tone feature which really helped in picking her ring. Shipping was also a plus i really like the next day shipping once the ring is ready.
About Rare Carat
Data updated- Website
- www.rarecarat.com
- Category
- Business Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 100% (1/1)
Do you own Rare Carat? Claim this profile for free and start replying to reviews.
Is Rare Carat legit?
Rare Carat (www.rarecarat.com) has a 4.9 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
My lab-created diamond was a perfect…
My lab-created diamond was a perfect fit for the original stone I lost from my ring. The sparkle and color is even better than my original. The price was unbelievably reasonable.
They were so great
They were so great. Ring came as described and is beautiful. I have to re size it but that’s my fault but they offer a free resizing and they even pay the shipping. Great company.
Super easy to navigate!
The site was easy to navigate. I was able to find the perfect diamond, although I will say I had a jeweler help me pick it out because otherwise im clueless lol the diamond was discreetly delivered in 2 days!
Amazing my fiancé loved the engagement…
Amazing my fiancé loved the engagement ring
Reply from Rare Carat2026-08-04
Hi Jamie! We’re thrilled to hear your fiancée loved her engagement ring! Congratulations to you both, and thank you for choosing Rare Carat! Best wishes, Jean R. Diamond Expert, Rare Carat
Amaizing quality
Amaizing quality, great prices, outstanding communication and lightning fast delivery.
Everything was great
Everything was great! They were very patient with me over several days while making an anniversary ring choice for my wife.
Ring was amazing!
Ring was amazing!! It was so beautiful and exactly what she wanted.
TD Bank
TD Bank, N.A. and Rare Carat have a confusing payment policy. Paying your loan early does not necessarily prevent a $29 late fee if you don’t also make a payment during the next billing cycle. I believe this policy is deceptive and immoral. Read the fine print carefully before financing so you understand how payments are applied.
Reply from Rare Carat2026-08-03
Hi, Paul here, COO of Rare Carat. Please feel free to call me directly at (917) 352-3530 or email me at [email protected]. Unfortunately, we haven't been able to identify your order from the information associated with this review. I'm sorry to hear about your experience, and we'd really appreciate the opportunity to look into what happened. We've been able to help customers with similar financing issues in the past, and I'll personally see what I can do to help. The financing program was administered by TD Bank, but I'd like to better understand what happened and review whether there's anything we can do to help. If you email us, please include your order number in the subject line so I can locate your account quickly. Best, Paul
Great experience
Great experience. Diane helped me find exactly what I needed!
Reply from Rare Carat2026-08-04
Hi Franklin! We’re thrilled to hear you had a great experience and that Diane was able to help you find exactly what you were looking for. We’ll be sure to share your kind words with her! Thank you for choosing Rare Carat. Best wishes, Jean R. Diamond Expert, Rare Carat
Create customer service
I love my ring
I love my ring! It’s absolutely perfect. I appreciate the helpful advice and spectacular customer service that I received every step of the way. I’m so glad that I went with Rare Carat!
Reply from Rare Carat2026-08-04
Hi Pamela! We’re thrilled to hear you love your ring and that it’s absolutely perfect! It is so wonderful to know our team was able to provide helpful advice and spectacular customer service throughout every step of your journey. Thank you for trusting Rare Carat with such a special purchase. Best wishes, Jean R. Diamond Expert, Rare Carat
Overall process.
Reply from Rare Carat2026-08-04
Hi Richard! Thank you so much for your review! We’re thrilled to hear you had a great overall experience shopping with us. Thank you for choosing Rare Carat. Best wishes, Jean R. Diamond Expert, Rare Carat
I am so happy with my purchase as well…
I am so happy with my purchase as well and my fiancé who absolutely loved the ring!!!! Quality was perfect! Customer service to which the delivery location so she wouldn’t see it was exceptional.
Reply from Rare Carat2026-08-04
Hi Brady! A huge congrats on your engagement! We’re thrilled to hear you and your fiancée are so happy with the ring and that it was everything you hoped for. It’s great to know the quality met your expectations and that our team was able to help coordinate the delivery to keep your proposal a surprise. Thank you for choosing Rare Carat to be part of such a special moment! Best wishes, Jean R. Diamond Expert, Rare Carat
The transaction was smooth
The transaction was smooth. From the gemologist to the delivery was flawless. Now I have to a wedding band to go Along with the other the engagement ring.
Reply from Rare Carat2026-08-04
Hi Pablo! Thank you so much for your wonderful review! We’re thrilled to hear your experience was smooth from start to finish! Congratulations on your engagement! We hope you enjoy choosing the perfect wedding band to complement your beautiful engagement ring, and we look forward to being part of your journey. Thank you for choosing Rare Carat! Best wishes, Jean R. Diamond Expert, Rare Carat
Quality was great
Quality was great. Communication during the process was consistent and fast. I couldn’t be happier with the experience.
Reply from Rare Carat2026-08-04
Hi Rickie! Thank you so much for your wonderful review! We’re thrilled to hear you were happy with the quality of your purchase and appreciated the consistent, timely communication throughout the process. Thank you for choosing Rare Carat. We truly appreciate your support! Best wishes, Jean R. Diamond Expert, Rare Carat
It was a great pleasure working with…
It was a great pleasure working with the employees att rarecarat meet my needs for my wedding ring.
Reply from Rare Carat2026-08-04
Hi Erik! Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience working with our team and that we were able to help you find your forever ring. Thank you for choosing Rare Carat. Best wishes, Jean R. Diamond Expert, Rare Carat
Not only do my Fiancee and I love her…
Not only do my Fiancee and I love her Wedding band and Engagement ring, we love the price, the looks, quality and every interaction we've had with customer service on the phone. There's no long wait times. They're open late. You actually speak to a human being from the US. Additionally, my recent conversation with Amina about getting the rings re-sized was so pleasant. She had energy, she was knowledge and provided detailed advice. Thank you Rare Carat.
Reply from Rare Carat2026-08-04
Hi Anthony! Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that both you and your fiancée love her engagement ring and wedding band. It’s wonderful to know you were happy with the quality, value, and every interaction you’ve had with our customer service team. We’re especially glad Amina was able to make your resizing experience such a positive one with her knowledge, enthusiasm, and helpful guidance. We’ll be sure to share your kind words with her. Thank you for trusting Rare Carat with such an important purchase! Best wishes, Jean R. Diamond Expert, Rare Carat
Very easy experience
Very easy experience. Was skeptical but it turned out perfect.
Reply from Rare Carat2026-08-01
Hi Jacob! Thank you for sharing your experience! We’re happy the process was simple, smooth, and ultimately gave you complete confidence in your purchase. It’s great to hear the final result was exactly what you hoped for. Thank you for trusting Rare Carat! Best regards, Matthew H. Diamond Expert, Rare Carat
Great customer service
The overall experience working with this company was exceptional, and seeing the genuine smile on my fiancée's face said it all. Their team provided top-notch customer service from start to finish, and their work was outstanding. I highly recommend them."
Reply from Rare Carat2026-08-01
Hi Delmar! Thank you for such a meaningful review! We’re glad our team provided exceptional service throughout your experience and that your fiancée loved the finished piece. Her smile truly says it all, and we truly appreciate your recommendation. Kind regards, Matthew H. Diamond Expert, Rare Carat