Rare Carat (www.rarecarat.com) has a 4.9 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
Don · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Kind knowledge people
Great info on selecting the proper size and metal to hold the diamond. Proper size recommendation, stops the ring from floating on the finger.
Reply from Rare Carat2026-08-01
Hi Don!
Thank you for your kind review! We’re glad our guidance helped you choose the right size and metal for a secure, comfortable fit.
We truly appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The ring is beautiful & the customer service was incredibly helpful!
Reply from Rare Carat2026-08-01
Hi Spence!
Thank you for your kind review! We’re so glad you love your beautiful ring and that our team was helpful throughout your experience.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
J
Jackson · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
Very beautifully set stone
Very beautifully set stone, easy to work the website, although I wish the setting could be previewed with another cut other than round, as I got an oval stone.
Reply from Rare Carat2026-08-01
Hi Jackson!
Thank you for sharing your experience! It’s great to hear you loved how the stone was set and enjoyed an easy shopping experience.
Appreciate your feedback, we'll share this with our team.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
I bought a ring for my wife to celebrate our 10th wedding anniversary, and the experience was excellent. The website was easy to navigate, the selection of rings was beautiful, and the pricing was good (though it could have been slightly lower). The delivery arrived on time, and the entire process was smooth and hassle-free.
Overall, I had a great experience and would definitely recommend it.
Reply from Rare Carat2026-08-01
Hi Mikhail!
Thank you for choosing Rare Carat for such a special anniversary gift!
It’s great to hear you enjoyed the selection, found the process easy, and received everything on time. We appreciate your feedback on pricing and are grateful for your recommendation.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
The uniqueness of crafting a ring for my beloved was unmatched
Reply from Rare Carat2026-08-01
Hi there Deven!
Thank you for sharing!
It’s great to hear that designing a unique ring for your beloved made the experience so special. We’re grateful to have been part of it.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
I
Ivan · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
Customer service was great
Customer service was great! Fast responses got exactly what I was looking for. Fiancé loves it
Reply from Rare Carat2026-08-01
Hi Ivan!
Thank you for your thoughtful feedback!
We’re pleased that our team provided prompt support and helped you find the right piece. We’re especially glad your fiancé loves it.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Hi Monica!
Thank you for your kind review! We’re so glad our team provided a great experience and that you’re happy with your diamonds.
We truly appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Had great service! My ring box was broken, and they went a new one within a day.
Ease of selection, and help from Gemologists was all a great part of the experience.
The ring was so beautiful! She loved it.
Thanks RareCarat team.
Reply from Rare Carat2026-08-01
Hi there Krishna!
Thank you for the kind review!
We’re happy our team could send a replacement box so quickly and help make the selection process smooth. Hearing that she loved the beautiful ring is the best part!
Thank you for trusting Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Helped to source a like diamond when the shipping time was longer than I preferred. Presentation was great although it would be nice to have less of an extravagent presentation for cheaper cost if you are an investor an dont really care about a high cost box presentation. Diamond came with actual paper certs and not just a link to an online copy which was great. Would also be even better if they could figure out a way to reduce all diamond shipping costs.
Reply from Rare Carat2026-08-01
Hi Marty,
Thank you for sharing such thoughtful feedback! We’re glad our team could help source a comparable diamond with a faster timeline and that the presentation and paper certification met your expectations.
We also appreciate your suggestions regarding simpler packaging options and will share them with our team.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Everything about Rare Carat has been absolutely amazing! I got a fully customized engagement ring for my fiancée, and the entire experience exceeded my expectations.
I first sourced the diamond through Rare Carat, and I really appreciated how transparent and customer-focused they were.
Throughout the process, Noni was my point of contact, and she was exceptional. She was always prompt with her email responses, patiently answered all my questions, and made sure every detail was taken care of.
Once the diamond was finalized, I discussed my custom ring design with Noni. She carefully documented all of my requirements and coordinated everything with their jewelry team. One thing that really impressed me was that they shipped the diamond to my home for inspection before it was set, which gave me complete confidence in my purchase.
The custom design process was equally impressive. I went over every little detail of the ring, and the team captured my vision remarkably well. They sent me a 3D render, and I was pleasantly surprised that about 95% of the design matched exactly what I had envisioned. After just one round of minor revisions, the design was finalized.
Within about 4 to 5 weeks, the ring was completed and even shipped earlier than promised. The entire experience, from sourcing the diamond to designing and delivering the finished ring, was seamless and stress-free.
Most importantly, my fiancée absolutely loves the ring, and seeing how happy she is made the entire journey worthwhile.
Thank you, Noni and the entire Rare Carat team, for your professionalism, attention to detail, and outstanding customer service. I couldn’t have asked for a better experience and would highly recommend Rare Carat to anyone looking for a custom engagement ring.
Reply from Rare Carat2026-08-01
Hi there Vipin!
Thank you for sharing such a thoughtful review, and congratulations on your engagement!
We’re so glad Noni and our jewelry team made the process feel clear and seamless, from selecting and inspecting the diamond to refining the custom design and delivering the finished ring ahead of schedule. Most importantly, it’s wonderful to know your fiancée loves it!
We truly appreciate your trust and recommendation!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
A
Andrew · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Amazing diamonds
Amazing diamonds, great customer service and very responsive.
Very easy to deal with, and the quality was great
Reply from Rare Carat2026-08-01
Hi Andrew!
Thank you for sharing your experience! It’s great to hear you loved the quality and that our team made everything easy with quick, helpful service.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Didn’t know what to expect buying a diamond online but I was really happy with the process. The stone I received was excellent. Just as described when I ordered it. The process gained my trust and was very secure. I’m always searching Rarecarat.com for my next purchase.
Reply from Rare Carat2026-08-01
Hi Patrick!
Thank you for sharing your experience!
We’re glad the diamond arrived exactly as described and that the secure process gave you confidence in buying online. We truly appreciate your trust and look forward to helping with your next purchase.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
M
Marion · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Exceeded my expectations!
Ordered a loose diamond to upgrade my wedding band for our 10th anniversary. Communication about order was very good and arrived fast.
I highly recommend and will definitely use Rare Carat in the future!
Reply from Rare Carat2026-08-01
Hi there Marion!
What a special way to celebrate 10 years! We’re happy everything was communicated clearly and delivered quickly, and we truly appreciate your recommendation.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
J
John · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Great customer service.
Reply from Rare Carat2026-07-29
Hi there John!
Thank you for your kind review! We're glad you had a great experience with our team and appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Hi there!
Thank you for your kind review!
We're so happy to hear you love your ring. Thank you for choosing Rare Carat, and we hope you enjoy it for years to come.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
B
Brian · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Timely
Timely, professional and great price. Highly recommended them!!
Reply from Rare Carat2026-08-01
Hi there Brian,
Thank you for recommending us! It’s great to know the process was timely, the service felt professional, and the price was right for you.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
R
Randy · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Second Ring I purchased and very…
Second Ring I purchased and very satisfied with both!!
Reply from Rare Carat2026-08-01
Hi Randy!
Thank you for choosing Rare Carat again! We’re so glad you’re happy with both rings and truly appreciate your continued trust in us.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
K
Kevin · 1 review · Verified · Experienced 2026-07-27 ·
★★★★★
Easy to choose and build what you want
Easy to choose and build what you want, very helpful staff, and will be returning in the future!
Reply from Rare Carat2026-08-01
Hi Kevin!
Thank you for your kind review!
We’re glad the building process was easy, and our team could help along the way. We truly appreciate your support and look forward to welcoming you back.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Easy to select, prompt responses, delivered when promised.
Reply from Rare Carat2026-07-29
Hi there Bret!
Thank you for taking the time to leave a review!
It's wonderful to know you enjoyed a simple shopping experience, prompt communication, and timely delivery.
Thank you for trusting Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Hi Brandon,
Thank you for taking the time to leave a review! We're so pleased you had a positive experience and love your jewelry.
Your support means a great deal to our team!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat