Rare Carat (www.rarecarat.com) has a 4.9 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
A
Andrew · 1 review · Verified · Experienced 2026-05-29 ·
★★★★★
They did a fantastic job
They did a fantastic job, communication was on-point, the ring looks fantastic, and most importantly, she did say yes!
I was a little hesitant at first because I'd seen ads for them, there are a decent amount of jewelry stores where I'm located, and it does take a while for them to "build" the ring it took about 2 weeks for mine, but their costs were pretty high, but for me there was no sense overspending on the same quality jewelry in my opinion.
Including the sizing set was also awesome, I got the exact size for her but now we have a reference point for the future.
My only feedback is the promotions, the promotion going on when I purchased was earrings, but my fiance doesn't wear earrings, if there was an option to "choose your freebie" I think it'd be a lot nicer (didn't sway my decision though).
Reply from Rare Carat2026-07-18
Hi Andrew!
Thank you for such a thoughtful review, and congratulations on your engagement!
We're delighted to hear she said yes and that you had a great experience with our team. It's wonderful to know our communication, quality, and value gave you confidence in your decision. We also appreciate your feedback about our promotional gifts. Suggestions like yours help us continue improving the experience for future customers.
Thank you for choosing Rare Carat, and we wish you both a lifetime of happiness!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great!!!! Lovely and wonderful!
Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices!
And the ring!!! Absolutely drop dead stunning!
I was looking in stores before finding this site and the quality of my diamond cannot even come close to comparing to this one from Rare Carat!
This was recommended by a friend and I will hands down recommend this company to any friends or family of mine!
Reply from Rare Carat2026-07-14
Hi Breana,
Thank you for your kind words!
We're so glad your friend introduced you to Rare Carat and that we were able to deliver an experience worthy of your recommendation. Knowing that the diamond quality stood out compared to what you saw in stores makes this especially rewarding to read.
We hope your ring brings you joy for many years to come!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Every step of the way was clear and easy. The experts involved at Rare Carat really know how to help with questions. My earrings are beautiful. And the prices cannot be beat. I will go back to Rare Carat when I want to purchase more jewelry.
Reply from Rare Carat2026-07-14
Hi Denise!
We are so glad your experience was smooth and informative from beginning to end. Helping customers feel confident in their purchase is incredibly important to us, and it is great to hear that our team was able to assist along the way.
Thank you for choosing Rare Carat! We look forward to helping you find your next piece of jewelry.
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
S
Steve · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Top tier service and quality
First, the earrings are stunning. But, as beautiful as they are - that takes a backseat to the amazing customer service. From a website chat with a real human to being able to help a procrastinator get his wife's birthday gift here on time, everything was top notch. The people I chatted and emailed with were amazing and I felt like they were invested in making this the best experience for me.
The ease of use on the website is great. Building her ring was perfect. I got exactly what I wanted. Customer service was excellent. Promptly answered questions and helped make a change. I would highly recommend to others
Reply from Rare Carat2026-07-01
Hi there Craig!
Thank you for sharing your experience!
We are so glad the website made building her ring easy and that the final piece was exactly what you wanted. It is also great to hear our team answered your questions quickly and helped with the change along the way.
Thank you for choosing Rare Carat and for recommending us!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
N
Nan · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
Celebrating 35 years
We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond.
I replaced the small diamond with a beautiful 1.5 carat lab diamond from Rare Carat. It’s more beautiful than I even imagined it would be.
Delivery was fast. Excellent customer service.
Definitely recommend.
Reply from Rare Carat2026-06-24
Hi there Nan!
Congratulations on 35 wonderful years together!
We are honored that Rare Carat could play a small part in celebrating such a meaningful milestone. It is especially touching to hear the ring was inspired by a piece you have admired for so many years, and we are so glad the new diamond exceeded your expectations.
Thank you for trusting Rare Carat with this special anniversary piece and for your recommendation!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
The return policy is amazing since you’re purchasing high end fine jewelry without seeing it in person and trying it on first for style, comfort and fit. The people at Rare Carat are kind, helpful and patient. I worked with Lawrence on three occasions in selecting natural mined large carat diamond pieces. I highly recommend Lawrence for his expertise and knowledge as a GIA GG, and for his kindness.
In my opinion, Rare Carat is the way to go. They strive to make you happy!
Reply from Rare Carat2026-06-22
Hi Cynthia,
This is wonderful to read!
We are so glad the return policy gave you added confidence when purchasing fine jewelry online. Creating a transparent and comfortable experience is incredibly important to us, and we are happy that Lawrence’s expertise, patience, and support made such a positive impact.
Thank you for trusting Rare Carat with these meaningful pieces and for your continued recommendation!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
G
GARY G · 5 reviews · Verified · Experienced 2026-06-15 ·
★★★★★
Beautiful ring
Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the ring is outstanding. Shines like crazy and everyone asks her where she got it at. my friends ask if i paid over 7k for it cause its big and beautiful. Thank you for the easy experience
Reply from Rare Carat2026-06-17
Hi there Gary!
We really appreciate you sharing this. It is fantastic to hear the ring made such a strong impression and that your fiancée loves it. We are also happy the team could quickly assist with the resize and make the process easy from start to finish.
Thank you for choosing Rare Carat and for placing your trust in us!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
