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Events & Entertainment

Calembou

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43 reviews

4.643 reviews
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About Calembou

Data updated
Website
www.calembou.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
100% (4/4)
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About this business

Calembou is your ultimate destination for trendy collectible toys, creative accessories, and all things DIY. We specialize in BJD dolls, DIY dress-up dolls, kawaii plush keychains, and ita bags, alongside an exciting range of blind boxes and stylish designer toys. Our products celebrate creativity, customization, and self-expression, making them perfect for collectors and fans of pop culture. At Calembou, we aim to bring joy and uniqueness to every collection with high-quality, innovative items that spark imagination. Discover the world of trendy toys and accessories with Calembou today!

Written by the business, not verified by us.

Is Calembou legit?

Calembou (www.calembou.com) has a 4.6 out of 5 rating on OK.one, based on 43 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Quick Shipping and great detail!

Now usually I expect packages from overseas to take a long time but this was pretty quick!! I ordered September 30th and it came September 8th so it was really fast! I actually have four of the Keychain including Luocha the others are Castorice, Anaxa and Jing Yuan and they all have incredible detail and lots of love and care! The only thing I'd improve a little is having the design under the Cape on the doll itself extends to the back as well instead of solid colour but apart from that I love them very much! I ordered a Castorice dress up doll too so I imagine the detail will be even higher quality! Its definitely worth the buy for dedicated Hoyoverse fans!

Nicely made and very cute

The plush keychain I bought was absolutely adorable, everything came as advertised and it’s really well made. I only have a gripe with the keychain it came with, as it’s not as sturdy as I would’ve liked but I luckily had a key ring to replace it. I have more stuff coming in from this company and would highly recommend! They have more stuff than just keychains to check out and all the designs are wonderful!

The experience that made it great is…

The experience that made it great is the items are well made. Super cute and collectible. The company makes quality toys, the details of the keychain meets the photos they display on line . I also love how the keychains vary in sizes , so far , I love the 17.5 - 18 cm keychains. They look good in purses and jeans. Yup! I hang them on my jeans waistline and it so fashion!

Orders never received

I placed two separate orders. The first order-tracking indicates shipment was delivered, but it was not. The second order appears to be lost. I want a refund or my Product.

Reply from Calembou2025-07-16

Hi there We’re very sorry to hear about your experience. We’ve checked the related orders and confirmed that the packages were marked as delivered according to the tracking information. We have already contacted the shipping provider to investigate further and kindly recommend checking with your local postal office for more details. Please rest assured we are closely following up on the situation and will make sure it’s properly handled. If you have any questions or need assistance, feel free to reach out to us via email — we’re here to help! Thank you for your patience and understanding.

Great customer service and selection!

Ordered a set of one of their plushy lines. Shipping was a bit longer than I wanted it to be, but it wasn't late. The items were packaged nicely and received in perfect condition. Love the selection, and quality! I reached out to customer service for a question on shipping and they responded in less than 24 hours. They were very polite and professional in their email. I'll definitely be placing another order soon with them.

Great service

My experience with Calembou has been great! I recently won a giveaway and their after sales team was quick to get back to my inquires. The shipping is really fast, after they received my shipping information it was sent out the next day! It took a week to get to me (I’m from Canada). Overall this has been a wonderful experience and I will definitely keep them in mind when looking for blind boxes :)

To see is to believe!

UPDATE: I changed my rating to a 4 star from 3, because they did stick to their word, they did do what they did promise. It was only the inconvenience of the wait because of the error in the order. But calembou immediately addressed the issue.And for that, they are a trustworthy company! It took awhile to get my order and to my disappointment, one item, the Nommi fruit box set was doubled and I was missing the the Nommi loveliness box set. So I contacted customer service which they responded promptly and resolved the issue right away by offering to send the correct item and that I could keep or dispose the duplicate one that I already have. Which woukd have been great but then got back with me saying they have to put a halt in the shipment due to the tariff, which it will never change in this presidency. So I don't know why there has to be a halt. Im getting my other orders from other stores in China with no problem currently. We will see, once I get the replacement/correct order in a timely manner, then I will change my star review to a better rate... problem is not resolved yet till transaction is closed with the delivery of the correct item.

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