Calembou review
Calembou has fantastic products and the items always arrive safe! Use nijitoys10 for 10% off your order!
About Calembou
Data updated- Website
- www.calembou.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 100% (4/4)
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About this business
Calembou is your ultimate destination for trendy collectible toys, creative accessories, and all things DIY. We specialize in BJD dolls, DIY dress-up dolls, kawaii plush keychains, and ita bags, alongside an exciting range of blind boxes and stylish designer toys. Our products celebrate creativity, customization, and self-expression, making them perfect for collectors and fans of pop culture. At Calembou, we aim to bring joy and uniqueness to every collection with high-quality, innovative items that spark imagination. Discover the world of trendy toys and accessories with Calembou today!
Written by the business, not verified by us.Is Calembou legit?
Calembou (www.calembou.com) has a 4.6 out of 5 rating on OK.one, based on 43 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
i love y'all my varesa is home
My daughter’s doll broke the first day…
My daughter’s doll broke the first day we received it. She was trying to change the feet, and the poor manner in which the doll is constructed, made her entire leg and foot come apart. I told her that we will never buy another doll from your company; and now my husband is going to try to fix it for her.
Reply from Calembou2026-07-03
Dear Customer, Thank you for sharing your experience with us. We are truly sorry to hear that your daughter's doll did not meet your expectations, especially as this happened so soon after receiving it. We understand how disappointing this must have been for both of you. At Calembou, creating products that bring joy to children and families is very important to us, and feedback like yours helps us identify areas where we can do better. We sincerely appreciate you taking the time to let us know about your experience. Our team will be reaching out to you by email shortly to learn more about what happened and to find a suitable solution. We would be grateful for the opportunity to assist you further. Thank you again for your feedback and for giving us the chance to improve. Warm regards, The Calembou Team
The package came just fine
The package came just fine. I don't want to open it because it is a present. There are 6 inside so I hope they are all different
Little Frieren hanging plush
The packaging was good the figure was an adorable. Just one complaint is the loop I was hoping to be longer and a bit stronger. The same goes for the hook maybe a carabiner or something to make it easy to switch between bags. Other than that I love it.
So far so great
So far so great! The person answering my constant messages have been really patient and understanding...let's just wait for the rest of the delivery and hope to keep the great experience.
Polite and efficient workers
I had order the 6pcs mystery set and when I had gotten a duplicate, they took care of the problem and sent a replacement for the one I was missing. They handled the issue very efficiently and I really appreciate everything they've done.
Excellent product that was packed and…
Excellent product that was packed and delivered well.
No product, money lost.
I ordered 6 blind boxes from this company, it was delivered to the wrong address- even though everything I entered was correct. They sent a photo from the delivery company that showed a bag delivered to my house however it was not my product, as it would have come in a box, the bag was not my name or anyone in my home, and it came from Temu They won’t send either a replacement or give me my money back. So now I’m out $109 dollars with no product to show for it. DO NOT buy from them.
Reply from Calembou2026-03-06
Thank you for sharing your feedback. We’re truly sorry for the frustration this situation has caused. From the moment we first received your email, our team has been actively working to investigate the issue and has been in continuous communication with the shipping carrier. According to the carrier’s tracking information and delivery confirmation, the package was marked as successfully delivered to the front door of the address provided, and a delivery photo was also supplied. We have shared these details with you via email. Although the carrier maintains that the package was correctly delivered, we understand how disappointing it is not to receive your order. For this reason, we are still willing to help resolve the issue and have already contacted you by email with a proposed reshipment solution. Please kindly check your inbox and reply to our message so we can assist you further. Our goal has always been to resolve the issue and ensure you have a positive shopping experience. We truly value every customer and appreciate the opportunity to make this right.
Fast delivery!
Literally obsessed. Great quality and arrived very quickly with out any issues!
Amazing product and customer service
I had nothing but the best shopping and customer service experience with Calembou! Their plush blind boxes are stunning and they have amazing quality. One of the items had a defect and customer service was amazing. After submitting pictures and video of the item they quickly responded and had a replacement shipped out to me the same week. Very happy with my purchase and I do recommend to anyone who collects these kind of plushies!
Quick response to questions
Quick response to questions, quick ship
I havent gotten my package :(
Reply from Calembou2025-12-16
Hello there, We’re very sorry to hear about your concern and understand how upsetting this can be. After reviewing your order, the carrier’s tracking shows that your package was delivered on December 11, 2025 and marked as received, with a delivery photo confirming it was left at the front door of the address provided. We have also sent this delivery photo to your email for reference. We kindly recommend checking around the delivery area and with family members or neighbors who may have received it for you. If you’re still unable to locate the package, please contact us directly and we will gladly assist you further. Thank you for your understanding, and we’re here to help.
Super fast delivery on my free blind…
Super fast delivery on my free blind box. Can't wait ti get my full set of lovelie Emma Bear blind boxes.
Great authentic products
Amazing products that are good and high quality!
Supreme Service
Staff updated me on my purchases quickly and were very helpful. They were very kind and informative. I can't wait for my blind boxes to get here.
Would purchase again!
Would purchase again! There customer service was easy to contact and fast response .
Perfect!
Staff replied at a timely manner and my parcel was delivered on the expected date safely and in good condition. I’m thoroughly satisfied with my purchase!
Great handmade products!!
The quality of the stuffed animals is incredible, I love the Cino The Endless Forest blind boxes, the customer service is very good, they are very attentive when responding, the only negative thing I could say is simply the protection of the orders, it would be nice to have a little more protection not for nothing, but because there are people who like to keep the boxes intact because they are very well made!!^^
Thanks for the understanding
Thanks for the understanding, I hope I come back soon !!
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