CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
How easy it was to find what I needed? And to order it Hmm.
Dear Sheldon, We're so pleased to hear that you found it easy to locate what you needed and that the ordering process was simple. Thank you for your positive feedback! Sincerely, Consumer Relations
Dear Joanne, We appreciate your positive feedback! We're so glad you find our website easy to use. Thank you for taking the time to share your experience. Sincerely, Consumer Relations
Dear Greg, We're happy to hear that you found our website easy to use. We appreciate your positive feedback! Sincerely, Consumer Relations
Dear Oswin, We appreciate you taking the time to share your thoughts. We are always working to improve our support. Sincerely, Consumer Relations
Dear Bill, We're glad we could help you find what you were looking for after your long search. We appreciate your feedback. Sincerely, Consumer Relations
You are advertising a product online that you cannot ship you do not have in your stock anywhere you've notified me of this and then I get on the internet and you are still advertising it for more customers to believe that they can buy a product that is not there this is my first interaction with you and it's pretty much a failure just like everything else with the internet process nowadays not a enjoyable not and enjoyable experience I don't know as if I would recommend this company probably do better by going to Amazon and getting something from
Dear David, We sincerely apologize for the inconvenience. Unfortunately, the last available unit was sold just before your order was processed. Because our online inventory can take a short time to update, the item still appeared as available when you placed your order. We know this can be frustrating, and we're actively working to improve inventory synchronization to help prevent situations like this. Please check your email, as we've reached out to discuss the available options. Sincerely, Consumer Relations
Thank you for making it easy on the website and having ev
Dear Delano, We appreciate your positive feedback! We're so glad our website was easy to use and helpful for you. Thank you for your review! Sincerely, Consumer Relations
Dear Fred, We appreciate your feedback and are so glad your experience was easy, fast, and problem-free! Thank you for sharing your positive experience. Sincerely, Consumer Relations
Dear Kevin, We are delighted to hear that you experienced fast and easy service. Your positive feedback is greatly appreciated, and we thank you for sharing it! Sincerely, Consumer Relations
Having the last part in stock worldwide
Dear Jonathan, Thank you for your wonderful review! We're glad we could provide the part you needed and that our service met your expectations. We appreciate your business and are always happy to help you find even the hardest-to-source parts. Sincerely, Consumer Relations
Very easy to order online. No problem. Had what I was looking for. Thanks 😊
Dear Doug, We're happy to hear that you found our online ordering process easy and that you found what you were looking for. Thank you for your positive feedback! Sincerely, Consumer Relations
Too much packaging used for such a small part.
Dear Matthew, We appreciate your feedback regarding the packaging. Some smaller parts are shipped in larger protective packaging to help prevent damage during transit, especially if they are fragile or susceptible to impact. We regularly review our packaging methods and appreciate your comments as we continue working to improve our shipping experience. Sincerely, Consumer Relations
整个过程，从一开始没有收到我的整个订单，到车轮表面损坏。没有轮毂环使它们适合。 从未收到任何类型的跟踪号码。买轮子最糟糕的经历。
Dear Chris, We're sorry the order did not arrive as expected. After you reported the missing items, we processed a replacement, and you'll receive an email with the tracking information as soon as it ships. If one of the wheels arrived damaged, please send us photos so we can review the issue and assist further. Regarding the hub rings, these are not required for every vehicle application and are therefore sold separately. We continue working to improve our service and appreciate your feedback. Sincerely, Consumer Relations
我很快就找到了，价格非常好，这是我第一次，希望能按时交货
Dear Jorge, We're so pleased you found what you needed quickly and at a great price! We are working hard to ensure your order arrives on time. Sincerely, Consumer Relations
我的问题和订单很快就会得到很好的答复。谢谢 更新：这部分本来应该是完美的。而且交货准时，安装也很容易。谢谢你现在看起来好多了。
Dear Edward, We are so pleased to hear that we were able to respond to your question quickly and that your order is on its way. We appreciate your positive feedback! Sincerely, Consumer Relations
及时收到产品。包装非常好，和广告一样。我唯一的抱怨是，在订单发货之前，我致电客户服务部，将凸耳螺母订单从铬更改为黑色。更改已在手机上确认，但我还是得到了 chrome。否则没有问题。
Dear Randy, We're glad to hear your order arrived promptly and was well-packaged. We sincerely apologize for the mix-up with your lug nut color. We understand this was frustrating and are reviewing our process to prevent similar issues. Sincerely, Consumer Relations
我橙色了两包减震器。首先是每次购买汽车 ID。他们只发出了一声震惊。根据联邦快递标签上的重量，他们只运送了一个 - 盒子没有损坏或任何东西。打电话给客户服务部，他们确认只发货了一件，因为第二件已延期交货，并且已经一个多月没有货了。我从未收到过任何通知，没有自动退款，也没有要求输入。
Dear Will, We’re sorry to hear about your experience. According to the inforation on file, the original shipping warehouse had only one shock available, so the second item could not be shipped at that time. Once you contacted us, we checked inventory at our other warehouses, located the remaining shock and arranged for it to be reordered. As soon as it ships, we'll send you the tracking information by email. We appreciate your feedback as we continue working to improve inventory updates and order communication. Sincerely, Consumer Relations
我们定期从 CARiD 为我们制造的运输货车订购踏板，我们对产品和服务都非常满意。订购过程很简单，运输速度很快，而且零件非常合适。作为奖励，我主动询问了折扣，并惊喜地收到了 150 美元的优惠券，这让体验变得更好。优质的客户服务、优质的产品和卓越的价值。我们一定会继续从 CARiD 订购！ 🚐😊
Dear Vickie, We are so pleased to hear that our services have consistently met your expectations. It's wonderful to know that our processes have contributed to your business and your satisfaction. We truly appreciate your kind words about our customer service and value, and look forward to continuing to be your go-to source for quality parts. Sincerely, Consumer Relations
Answered every question I had and I placed order online. Couldn’t have gone any better
Dear Len, We're so glad we could answer all your questions and that your online ordering experience was so smooth and positive. Thank you for your feedback! Sincerely, Consumer Relations
Seamlessly was able to complete my order. I'm a repeat customer.
Dear Christopher, We're so glad you had a seamless experience completing your order and appreciate your continued loyalty as a repeat customer! Sincerely, Consumer Relations
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