CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
Dear Ezequiel, We are so pleased to hear that you had an easy and fast shopping experience with us and were happy with the quality of our products. Thank you for your wonderful feedback! Sincerely, Consumer Relations
Dear Customer, We appreciate your positive feedback. We're so glad you found our products good and the ordering process easy. Thank you for sharing! Sincerely, Consumer Relations
易于浏览网络，超快速运输
Dear Robert, We appreciate your positive feedback! We are glad our website was easy to navigate and that your shipping was super fast. Sincerely, Consumer Relations
我从 CARiD 订购，因为他们有我需要的产品库存，并且在整个订单流程中规定周四交货。 联邦快递直到周三晚上才收到包裹，现在将于周六投递。 周四需要该商品，如果订购时预计交货时间是星期六，我会在其他地方订购，但同样错过了交货日期，价格更优惠。
Dear Michael, We’re sorry to hear about your experience. Your order was processed on the estimated ship date and shipped using the standard ground shipping service selected at checkout. The delivery date shown during checkout is an estimate based on the carrier's expected transit time. After the shipment entered the carrier's network, the carrier updated the estimated delivery date based on its transit progress. The transit times are ultimately determined by the shipping carrier once a package is in transit, still, we continue working to provide the most accurate shipping estimates possible. Sincerely, Consumer Relations
已经一周了我还没收到货！！！而且运费是25美元！我的车头灯坏了，现在需要这些！我想这就是你坚持使用亚马逊的原因！可怜的！！
Dear Derek, We’re sorry to hear about your frustration. The order details show that the item shipped within the advertised 1-2 business day processing timeframe on 07/27. The estimated delivery date provided during checkout was 07/31, and the latest tracking information continues to show delivery on that date. If you experience any issues with the delivery after that, please let us know, and we'll be happy to assist. Sincerely, Consumer Relations
我很高兴找到了这个零件，但我的订单花了 3 天的时间才得到处理
Dear Jayme, Thank you for sharing your feedback. We checked your order and can confirm it was placed on 07/30 with an estimated ship date of 07/31, which remains on schedule. The estimated delivery date of 08/05 was also provided during checkout based on the selected standard ground shipping service. We know waiting for parts can be frustrating, and we appreciate your patience while your order is being prepared for shipment. Sincerely, Consumer Relations
销售部门能够帮助查找和添加所需的正确零件，并根据需要应用折扣。谢谢
Dear Coleman, We appreciate your positive feedback! We're happy to hear that our sales department was able to assist you in finding the correct parts and applying the necessary discounts. Thank you! Sincerely, Consumer Relations
Dear Ronnie, Thank you for your review! We're delighted to hear your shopping experience was fast and easy. We truly appreciate your support and look forward to serving you again in the future. Sincerely, Consumer Relations
Dear Bobbie, Thank you for your kind feedback! We're glad you had a great experience with our service. We appreciate your business and hope to assist you again soon. Sincerely, Consumer Relations
确切的项目 完美契合 价格合理 发货快
Dear Mark, Thank you for your wonderful review! We're thrilled to hear the Denali tail light assembly was an exact fit, competitively priced, and arrived quickly. We truly appreciate your support and look forward to helping you with your future automotive needs. Sincerely, Consumer Relations
既快速又简单，并且始终提供在线帮助
Dear Mitchell, We appreciate your positive feedback! We are so happy to hear that your experience was quick and easy, and that our online help is always available. Sincerely, Consumer Relations
搜索零件很容易，提供的视频和信息有助于识别符合我正在寻找的质量和价格的零件。
Dear Adam, We're delighted to hear that you found it easy to locate the parts you needed. We're especially pleased that our videos and information helped you identify the right part at a great quality and price. Sincerely, Consumer Relations
Car ID said my order would ship on 7/24 now they changed it to 7/28/26 for a part I need ASAP
Dear Kevin, We’re sorry to hear about your experience. The part you ordered is made to order, and in this case it required a little additional production time before it could be shipped. As soon as your order ships, we'll send you an email with the tracking information so you can follow its progress. We appreciate your patience as we work to get your order to you as quickly as possible. Sincerely, Consumer Relations
Jared helped me and answered all my questions with good customer service.
Dear Steven, Thank you for taking the time to share your feedback and for recognizing Jared's assistance. We're glad he was able to answer your questions and provide good customer service. If there was anything that kept your experience from being a 5-star one, we'd truly appreciate hearing about it. Your comments help us continue improving our service. Sincerely, Consumer Relations
BUYERS BEWARE ! They will take your money and not ship your part. It took me almost 2 weeks to get my money refunded.
Dear W. Barry, We sincerely apologize for the inconvenience. Due to unusually high demand for this item, processing and shipping took longer than expected, and we understand how disappointing that was. Unfortunately, we weren't able to ship your order within the originally estimated timeframe, and we regret that you chose to cancel it. We're continuing to work on improving order processing during periods of high demand. Please check your email for further details regarding your order and feel free to reach out if you have any further questions or concerns. Sincerely, Consumer Relations
Well all over the item and order page is says free shipping. Also says free 25.00 gift card with 200.00 purchase. Neither of these were available when I tried to order. When I called, they said it was last year. So they left it up for 7 months to trick people into a gift card they would not get and free shipping that automatically totals when you try to order.
Dear Brian, Thank you for sharing your feedback. The $25 gift card promotion was a limited-time offer available during our 2025 year-end promotion. Since your order was placed in July 2026, approximately seven months after the promotion had ended, the offer was no longer available. Regarding free shipping, it is offered on eligible brands and products, rather than every item within a category, and qualifying items are identified on their individual product pages. Per your request, your order has been canceled, and your refund is being processed. If you have any further questions or concerns, feel free to reach out to us at [email protected] for assistance. Sincerely, Consumer Relations
ALLWAYS SEEM TO HAVE HARD TO FIND ITEMS, AND GREAT PRICES,FAST DELIVERY,VERY PLEASED AS ALLWAYS.
Dear Scott, We are so pleased to hear that you consistently find what you need and appreciate our fast delivery and pricing. Thank you for your continued support! Sincerely, Consumer Relations
I love the way you guys got it set up it's easier for me at least to find the parts that I need
Dear Silfredo, We're so glad to hear that our setup makes it easier for you to find the parts you need. Thank you for your positive feedback! Sincerely, Consumer Relations
Dear Bill, Thank you for your kind feedback! We're pleased to hear you were satisfied with our competitive pricing and fast delivery. We truly appreciate your support and hope to serve you again in the future. Sincerely, Consumer Relations
Very poor experience with CARiD.com. Tried to purchase a tie rod end set for my vehicle and the webste said "in stock, ships within 24 hours." I receive an email back a few hours later saying the item is out of stock. Miscounts with inventory do happen, BUT what bothered me the most is that the website STILL said the item was in stock. After bringing this to their attention they acted like that was normal, which it is not. Very misleading. I would not have paid more to order the item through them had I known it was not actually in stock...
Dear David, We’re sorry to hear about your experience. Although our website inventory is updated regularly, there can occasionally be a slight delay between inventory changes and what is displayed online. In some cases, an item may sell out just before the website reflects the updated availability. We've reported this item's availability to be updated on our website to help prevent similar situations, and your order has been canceled with a full refund issued. We continue working to improve the accuracy of our inventory updates and overall shopping experience. Sincerely, Consumer Relations
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