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Vehicles & Transportation

CARiD.com

203 reviews

4.2203 reviews
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About CARiD.com

Data updated
Website
www.carid.com
Category
Vehicles & Transportation
Location
United States · Cranbury
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
92% (35/38)
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Is CARiD.com legit?

CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

服务

服务与态度

Reply from CARiD.com2026-08-03

Dear Domingo, Thank you for your review! We're happy to hear you were pleased with our service and shipping experience. We truly appreciate your support and look forward to assisting you again in the future. Sincerely, Consumer Relations

该产品非常适合我的发动机……

该产品非常适合我的发动机,非常好的部件,当您说该部件适合您的车辆时,您可以信任 CARID

Reply from CARiD.com2026-08-03

Dear Miguel, We're happy to hear that the item fit perfectly in your engine and that you trust our fitment information. We appreciate your positive feedback on the quality of the part! Sincerely, Consumer Relations

这是一次很棒的工作经历……

与在聊天室帮助我并帮助我正确订购订单的人一起工作是一次很棒的经历

Reply from CARiD.com2026-08-03

Dear Monserrate, We're so glad to hear our team provided excellent assistance in the chat room and helped you with your order. We appreciate your kind words! Sincerely, Consumer Relations

我已经通过汽车 ID 订购了……

多年来我一直通过汽车 ID 订购。我爱你们。我的订单总是准时的。

Reply from CARiD.com2026-08-03

Dear Ernest, We truly appreciate your loyalty and kind words! It means a lot to us that you've been a customer for years and that your orders are always on point. Thank you for your continued support! Sincerely, Consumer Relations

第一次购买这里

第一次来这里买家,一切都很顺利,选择也很好。

Reply from CARiD.com2026-08-03

Dear Brian, We're so glad to hear that everything went smoothly for you as a first-time buyer and that you appreciate our selection! Thank you for your positive feedback. Sincerely, Consumer Relations

运输成本大约高出 3 倍……

运输成本比零件高出约 3 倍。

Reply from CARiD.com2026-08-03

Dear Tony, Thank you for your feedback. The shipping cost is always calculated and displayed during the checkout after the exact delivery ZIP code is entered, giving customers the opportunity to review the total cost before completing their purchase and decide whether they would like to proceed. Shipping charges are based on several factors, including the size and weight of the item, the delivery distance, carrier rates, and the shipping location. We regularly review our shipping rates to keep them as competitive as possible while meeting the standards of the automotive industry. We appreciate your feedback and will share it with our team as we continue working to improve the shopping experience. Our records show that your item is shipped and scheduled for delivery on 8/05. If you have any further questions or concerns, feel free to reach out to us at [email protected] for assistance. Sincerely, Consumer Relations

非常易于使用和客户服务...

非常容易使用,客户服务非常好

Reply from CARiD.com2026-08-03

Dear Customer, We appreciate your positive feedback! We are so glad to hear that your experience was easy and that our customer service was excellent. Sincerely, Consumer Relations

订购很简单

订购很容易。高品质零件。

Reply from CARiD.com2026-08-03

Dear Thomas, We appreciate your positive feedback! We are so happy to hear that placing your order was easy and that you received high-quality parts. Thank you for your review. Sincerely, Consumer Relations

百合部分

零件很容易找到。订购部分很容易。一切都很容易

Reply from CARiD.com2026-08-03

Dear Kathleen, We appreciate your positive feedback! We are so happy that you found our parts easy to locate and that the ordering process was simple. Thank you! Sincerely, Consumer Relations

很遗憾

不幸的是,他们给我发了错误的零件,当我与其中一位代表交谈时,她对我非常不好。

Reply from CARiD.com2026-07-31

Dear Ignacio, We sincerely apologize for the inconvenience. We checked your order and confirmed that the part purchased is designed for models equipped with a cargo camera, while your vehicle does not have this feature. The return has been initiated, and we will email you the instructions shortly. We're also concerned to hear about your interaction with our representative, as this is not the level of service we strive to provide. We'll review the conversation and use it as a coaching opportunity to help improve the customer experience. We appreciate you bringing this to our attention. Sincerely, Consumer Relations

客服服务非常好…

服务非常好 客服非常有帮助

Reply from CARiD.com2026-08-03

Dear Gabriel, We are happy to hear that our service was very good and that our customer service was helpful. Thank you for sharing your positive feedback! Sincerely, Consumer Relations

代表很快就……

该代表快速高效。完成了工作并回答了我的问题。

Reply from CARiD.com2026-08-03

Dear Matteo, We're so pleased to hear that our representative was efficient and able to answer all your questions. Thank you for sharing your positive experience with us! Sincerely, Consumer Relations

不要取消我的订单然后又失败......

不要取消我的订单然后没有告诉您的客户。然后当我问为什么时挂断我的电话,然后谎报取消的原因。

Reply from CARiD.com2026-08-03

Dear Lucas, We’re sorry to hear about your experience. We reviewed the details related to this order and were unable to find any record of the order being canceled or any phone conversation associated with it. It's possible there may be some confusion with another order or another company. The tracking infoamtion shows that the pacakge is scheduled for delivery on 8/03. Please check your email and provide us with additional information, so we can take another look. Sincerely, Consumer Relations

你们在刹车方面做得很好……

你们为我的 2001 款福特 F150 刹车提供了优惠。

Reply from CARiD.com2026-08-03

Dear Kenny, We're glad you found a great deal on the brakes for your Ford F150. We appreciate your positive feedback! Sincerely, Consumer Relations

与先生通电话

与先生通电话,非常好,问多久可以收到物品,他告诉我 11 天,我同意。

Reply from CARiD.com2026-08-03

Dear Peter, We're so glad to hear you had a positive experience speaking with our team! We appreciate you taking the time to share your feedback. We hope you enjoy your item when it arrives. Sincerely, Consumer Relations