CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
I placed my order it went quickly. The tracking was excellent. It came right away very good business.
Dear Barbara, We're so glad your order went quickly, that the tracking was excellent, and that it arrived right away. Thank you for your positive feedback! Sincerely, Consumer Relations
I paid $40 for shipping to get my part within a couple days. No update on processing, no update on shipping. It's been 3 days and no part and no update on shipping.
Dear Sara, We sincerely apologize for the inconvenience. We looked into your order and can confirm that it was shipped as promised on 8/3. The reason you did not see any shipping updates was that, due to a technical issue, the tracking information was not uploaded to your order. According to the latest tracking, your package is currently out for delivery. We appreciate you bringing this to our attention as we continue working to improve our service and communication. Please check your email for further details regarding your order and feel free to reach out if you have any further questions or concerns. Sincerely, Consumer Relations
Easy to navigate website. Quick transaction process
Dear Ryan, We are so pleased to hear that you found our website easy to navigate and that your transaction process was quick. Thank you for your wonderful feedback! Sincerely, Consumer Relations
Finding what I wanted and ordering it was very easy, always a pleasure with CAR ID!
Dear Richard, We appreciate your positive feedback! We're so happy that finding what you wanted and ordering it was very easy. Thank you for being a valued customer! Sincerely, Consumer Relations
First time ordering and shipping was really fast. I got the part I needed way quicker than expected and the price was really good. I needed a fender for my 09' Jeep Grand Cherokee and all while a few of my local junkyards had them, the cheapest one was $200. This place had it and it was also CAPA certified for $150 with shipping and taxes. I will definitely buy more parts here when needed, especially if the have good coupons on parts for my truck.
Dear Jon, We're so glad to hear that your first experience with us was such a positive one! It's fantastic that you received your part quickly and found our pricing competitive. We truly appreciate your kind words and look forward to helping you with future parts for your truck. Sincerely, Consumer Relations
Dear Ronald, We are so happy to hear you love your experience with us! We truly appreciate your kind words. Sincerely, Consumer Relations
i feel your shipping costs are about double what they should be especially for a order of about 4 ounces ,a heavy envelope would work .i know this way you make a bit more off your product, i am sure i am not the only complainer on this, how about being more fair on it,we all dont have fat pockets full of Washingtons face!
Dear Eli, Thank you for your feedback. Shipping charges are based on several factors, including the size and weight of the item, the delivery distance, carrier rates, and the shipping location. Since products ship from different warehouse locations, shipping costs can vary from one order to another. We regularly review our shipping rates to keep them as competitive as possible while meeting and exceeding the established standards across the rapidly evolving automotive industry. We appreciate your feedback and will be sure to share it with our team. If you have any further questions or concerns, feel free to reach out to us at [email protected] for assistance. Sincerely, Consumer Relations
The headlights I ordered still have not arrived. It's been a month and they have not shown up.
Dear Jon, We appreciate you sharing your feedback. According to our records, your headlights were shipped on 07/13 via UPS, earlier than the estimated schedule, and the carrier's tracking shows they were delivered on 07/16 to the shipping address in California provided with the order. Please reply to our previous email so we can verify the delivery details with you and, if appropriate, begin a lost package claim. We'll be happy to assist you in resolving this as quickly as possible. If you have any further questions or concerns, feel free to reach out to us at [email protected] for assistance. Sincerely, Consumer Relations
I was able to search easily and look at several options before placing the order. Nice and easy navigation on the website
Dear Bryan, We're delighted to hear that you had a positive experience searching for options and found our website easy to navigate. We appreciate your feedback! Sincerely, Consumer Relations
Dear Sonia, Thank you for your kind review! We're delighted to hear you found the process quick and easy. We truly appreciate your support and look forward to serving you again in the future. Sincerely, Consumer Relations
Made it easy to get what I needed
Dear Dani, We appreciate your feedback and are so pleased to hear that you found it easy to get what you needed. Thank you for sharing your positive experience! Sincerely, Consumer Relations
Dear Tony, We appreciate your feedback. We are glad to know that you had a positive experience with us. Sincerely, Consumer Relations
Dear Mary, We are so pleased to hear that you found our pricing to be very good. Your positive feedback truly makes our day! Thank you for sharing your experience. Sincerely, Consumer Relations
Dear Marco, We're happy to hear that you found our ordering process straightforward. We appreciate your positive feedback! Sincerely, Consumer Relations
Dear Natalie, We are so happy to hear you found our service to be helpful and friendly. Thank you for your kind words! Sincerely, Consumer Relations
Quick and easy. Had the right parts.
Dear James, We are so pleased to hear that you found what you needed quickly and that our parts were correct for your requirements. Thank you for your positive feedback! Sincerely, Consumer Relations
Thanks for your help and assistance with choosing the right wheels.
Dear Kyle, We are so glad we could help you choose the right wheels! We appreciate you sharing your positive feedback. Sincerely, Consumer Relations
I am hard of hearing but the young girl I spoke with made it easy. Thanks
Dear Robert, We're so glad to hear our team member provided excellent assistance, making your experience easy and positive. We appreciate your kind words! Sincerely, Consumer Relations
Ordar很容易还没收到还得等等看
Dear John, We're glad to hear that placing your order was a smooth process! We understand you're eagerly awaiting its arrival and hope you'll be completely satisfied with your purchase. Sincerely, Consumer Relations
到目前为止，这并不是一次顺利的经历。我正在等待，看看它是否会自行解决。我为我的卡车订购了后视镜。除了自动调色之外，我拥有了我想要和需要的一切。在等了他们说会到的时间后，他们终于到了。我把它们带进去安装，你难道不知道它们错了吗？镜子没有像他们声称的那样具有电动折叠功能。当我通过聊天查看时，规格上有电动折叠功能。现在，当我想退货时，他们试图向我收取运费和重新进货费。我相信差不多是 70 美元。现在，当我检查收据上的链接（有多个链接）时，我会看到一面镜子，上面显示的是 1950 年代风格的卡车或拖拉机。这景象看起来很可疑；然而，我仍然希望有人能有一些常识来在那里工作。我想我明天就会看到，但我没有屏住呼吸，因为聊天中的弗拉德只是断开了聊天而不是帮助客户。
Dear George, We’re sorry to hear about your experience. The order details show that the part number on your invoice matches the product currently listed on our website. The specification ""Operation: Power"" refers to a power-adjustable mirror, which is the standard aftermarket terminology and does not indicate a power-folding mirror. If you have a screenshot showing different product specifications at the time of purchase, please share it with us so we can review your concerns more closely. We appreciate your feedback and continue working to improve our products and service. Please check your email for further details regarding your order and feel free to reach out if you have any further questions or concerns. Sincerely, Consumer Relations
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