CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
What people say
D
David · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
The website navigation took me right to…
The website navigation took me right to the right part no muss no fuss! I was pleased with the price and options available. It’s hard to find a straightforward online store but this is it😁
Reply from CARiD.com2026-08-06
Dear David,
We're so glad to hear that you found our website easy to navigate and that you were pleased with our pricing and the options available. We appreciate your positive feedback!
Sincerely,
Consumer Relations
E
Edward · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
I was able to skip the chat and…
I was able to skip the chat and actually talk to a real person who helped me to get my purchase done.
Reply from CARiD.com2026-08-06
Dear Edward,
We're so happy to hear we could connect you with a real person to assist with your purchase. We appreciate your positive feedback!
Sincerely,
Consumer Relations
Always appreciate CARID, the staff helped narrow choices to priority needs and great support
Reply from CARiD.com2026-08-07
Dear Sam,
We are so glad to hear that our staff was able to help you narrow down your choices and provide great support. We appreciate your kind words!
Sincerely,
Consumer Relations
T
TAI · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Great !
Honest company !!
Reply from CARiD.com2026-08-07
Dear Tai,
Thank you for your wonderful feedback! We're delighted to hear you had a great experience and appreciate your trust in our company. Your support means a lot to us, and we look forward to assisting you again in the future.
Sincerely,
Consumer Relations
K
Ken · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
quick and easy
Reply from CARiD.com2026-08-07
Dear Ken,
Thank you for your kind review! We're pleased to hear you found the ordering process quick and easy. We appreciate your business and hope to serve you again soon.
Sincerely,
Consumer Relations
M
Mike · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Tech was very knowledgeable about my…
Tech was very knowledgeable about my issue and very polite. I would definitely recommend!
Reply from CARiD.com2026-08-07
Dear Mike,
We appreciate you sharing your positive experience. We're so happy to hear that our technician was knowledgeable and polite. Thank you for your recommendation!
Sincerely,
Consumer Relations
N
Nick · 2 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
Easy transaction.
Reply from CARiD.com2026-08-07
Dear Nick,
Thank you for your review! We're glad to hear your transaction was easy and hassle-free. We truly appreciate your support and look forward to serving you again.
Sincerely,
Consumer Relations
M
Michael · 2 reviews · Verified · Experienced 2026-08-05 ·
★★★★★
What had made my experience great was…Product and parts layout
What had made my experience great was the item layout and clarity when receiving information about the product on the main screen instead of searching for it. Also the added assistance help while maneuvering thru the products.
Reply from CARiD.com2026-08-07
Dear Michael,
We're so pleased to hear that you found our product layout and information clear and easy to access. It's wonderful to know that the added assistance was helpful while you were exploring our products. Thank you for your positive feedback!
Sincerely,
Consumer Relations
Easy and accurate searching tool easy to use website 👌 very happy guy excited to recieve my parts
Reply from CARiD.com2026-08-06
Dear Ricky,
We're so glad to hear that our searching tool and website were easy to use and accurate for you. We appreciate your positive feedback!
Sincerely,
Consumer Relations
they answered my every question in very timely manner. made the purchase really easy.thank you
Reply from CARiD.com2026-08-07
Dear Riley,
We are so glad to hear that all your questions were answered promptly and that we made your purchase easy. Thank you for your kind feedback!
Sincerely,
Consumer Relations
M
Mike · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Sam's the man
Sam's the man. He took care of my order. He was very patient with me, and took the time to help me out. Thank you Sam
Reply from CARiD.com2026-08-07
Dear Mike,
We are so happy to hear that our team member was patient and took the time to help you with your order. Thank you for sharing your positive experience!
Sincerely,
Consumer Relations
Great customer service helped me out to get the right item I needed in under 6 minutes or so. It was fast quick and easy. Very knowledgeable
Reply from CARiD.com2026-08-05
Dear Justin,
We appreciate your positive feedback! We're so glad to hear that our customer service was able to help you quickly and efficiently find the right item you needed. We're happy that you found our team knowledgeable.
Sincerely,
Consumer Relations
Dear Jeffrey,
Thank you for your kind review! We're pleased to hear you found it easy to locate the part you needed. We truly appreciate your support and look forward to helping you again soon.
Sincerely,
Consumer Relations
Dear Calvin,
Thank you for your feedback.
We understand that you wanted to cancel your order and we've honored your request. Your order has been canceled and a full refund has just been issued. The refund should be reflected in your account shortly, depending on your payment provider's processing time.
Please check your email for further details regarding your order and feel free to reach out if you have any further questions or concerns
Sincerely,
Consumer Relations
Dear Customer,
Thank you for your feedback! We're glad you found our website easy to use. We appreciate your business and hope to assist you again in the future.
Sincerely,
Consumer Relations
Had exactly what I needed. Just hope I get it before a cop stops me for a broken taillight.
Reply from CARiD.com2026-08-05
Dear William,
We're glad we had what you needed! We hope your part arrives swiftly so you can get that taillight fixed quickly and avoid any issues.
Sincerely,
Consumer Relations
F
Frank · 3 reviews · Verified · Experienced 2026-08-05 ·
★★★★★
CariD's website and ordering is so fast…
CariD's website and ordering is so fast and easy, it great to know there's a site that isn't a mess to try to navigate. Their on-line chat reps are great to, it makes correcting issues with an order a quick and easy!
Reply from CARiD.com2026-08-06
Dear Frank,
We're so pleased to hear that you find our website fast and easy to navigate! It's wonderful to know that our online chat representatives were able to help you quickly and easily resolve any issues. Thank you for your positive feedback!
Sincerely,
Consumer Relations
J
Jason · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
Fast online service
Reply from CARiD.com2026-08-06
Dear Jason,
Thank you for your great review! We're glad to hear you enjoyed our fast online service. We truly appreciate your support and look forward to serving you again in the future.
Sincerely,
Consumer Relations