CARiD.com (www.carid.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
Your supplier, FedEx lost my package. Now you’re telling me I have to wait until you resolve your issue with your supplier before I receive my refund. This whole experience has been a complete waste of time.This is the last time I will ever do business with you.
o
oscar · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
They always have what I’m looking for
They always have what I’m looking for, prices are great, and arrives fast
M
Mark · 4 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
Very easy to find part
Very easy to find part, easy check out and fast
Reply from CARiD.com2026-08-07
Dear Mark,
We appreciate your positive feedback! We're so glad you found the part you needed easily and that the checkout process was fast. Thank you!
Sincerely,
Consumer Relations
Stanley · 5 reviews · Verified · Experienced 2026-08-07 ·
★★★★★
The product was in stock.
G
Gordon Anderson · 1 review · Verified · Experienced 2026-08-07 ·
★★★★★
Great customer service from Jarred!
I was working w Jarred, very helpful, knowledgeable and prompt on all his answers to my questions! Great job and wheels I purchased look great to at a good price, and I expect will continues to meet my expectations when I receive the wheels and put on my Lexus
How can you justify charging $155 for shipping a $69 part that would easily ship ups , not heavy and not too large. Total rip off.
Reply from CARiD.com2026-08-07
Dear Jeff,
Thank you for your feedback.
Your Replacement Tailgate Molding has the non-standard dimensions (10.00lbs 79.00x15.00x15.00), it's considered oversized by UPS and falls under a Large Package Surcharge. This item has a combined length + girth of 139 inches (79 + 30 + 30), which passes the 130-inch standard threshold. You can check on yourself on any carrier's website.
Shipping charges are based on several factors, including the size and weight of the item, the delivery distance, carrier rates, and the shipping location. Since products ship from different warehouse locations, shipping costs can vary from one order to another.
We regularly review our shipping rates to keep them as competitive as possible while meeting and exceeding the established standards across the rapidly evolving automotive industry.
Since you've reached out to us right away, we were able to stop the shipment and cancel your order. The full refund has already been issued back to your original payment method.
We appreciate your feedback and will be sure to share it with our team.
If you have any further questions or concerns, feel free to reach out to us at [email protected] for assistance.
Sincerely,
Consumer Relations
C
Chad · 12 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Good source for parts.
For the most part, (95% of the time), I have been extremely happy with CARiD.com. Almost all of my trucks suspension has come from CARiD.com. My truck now rides and drives like a new truck. By buying the parts on CARiD.com, and installing almost all of them myself, I have saved myself thousands.
Reply from CARiD.com2026-08-06
Dear Chad,
We are thrilled to hear that you've been extremely happy with your purchases and that your truck now rides and drives like new! It's fantastic to know that our parts have helped you save thousands by doing the installations yourself. We appreciate your loyalty.
Sincerely,
Consumer Relations