About Cases.com
Data updated- Website
- www.cases.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 59% (16/27)
Is Cases.com legit?
Cases.com (www.cases.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 70% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
What people say
Order arrived on time and as ordered!
Outstanding customer service, Love the Suteni case
Outstanding customer service! My order took longer than expected to ship so I contacted the company online and received an immediate reply explaining the delay and when it will ship. I purchased an iPhone 12 Pro Suteni wallet case years ago and loved it. It saved my iPhone from damage many times. My daughter traded up to the iPhone 17 Max and sold me her iPhone 13 Pro. I mistakenly ordered the Suteni case instead of the wallet and they accepted the exchange and waived the difference.
Got the case I wanted no one else…
Got the case I wanted no one else offered the type of case I wanted be you
Waiting and waiting and more waiting
I ordered a case cover 12 days ago and it still has not arrived to me. I wished I just bought the case cover at the phone store as I only saved 5 dollars. The tracking info is also bad as it doesn’t give correct info. It originally said I would have received 3 days ago. Now it is in the next state and it doesn’t give me info on when I will receive it. Hope for waiting this long it arrives in good shape! Buy it at a store and save yourself some grief!! Lost customer in
Great case.
The case is what I expected.
I really like my case it fits perfectly
love the phone case
love the phone case! not the same as everyone else's!
The case looked nice initially but as…
The case looked nice initially but as soon as we used it, it broke from one side. I have a feeling it was not brand new or maybe we brought broken partially and then broke in my hand. I don’t recommend it
Availability of the product
Availability of the product, particularly for outdated phones - quick and reliable dispatch of items overseas - reasonable prices - customer friendly website NB: one tiny set back though, use of one single courier service at a high price.
Quality item
Quality item, reasonable price. Delivery is not quick, nor is Customer service response
Doesn't come with a screen protector
Shipped quick. Fits great. Looks good. Nothing to protect the screen.
Good
Great selection of cases, the website makes it easy to find cases that fit your device.
Unique product, excellent quality, shamefully long wait time but good costumer service
The product is extraordinary good, better than my expectations. I understood that delivery will take more time but in the end I had to wait almost 2 months and meanwhile my phone broke and I had to buy a new one. It’s not the company’s fault but the waiting time really was a big issue for me. I got discount though and it was nice costumer service. In the end I received a very special product more special than reflected on the image so I was in the end very happy.
The customer service is awesome!
The customer service is awesome!! My order needed to be updated due to one item being unavailable. I was given a couple of options and the delivery time was quick!
I would have given you a 5 but the…
I would have given you a 5 but the shipping took forever to get to me. The case is beautiful and just what I was looking for.
This case does not fit my phone
This case does not fit my phone. I made I ordered a case specifically for my phone and it's about a little less than a half inch too short!!! I will be returning the case.
The order took to long to get here.
My phone fits perfectly into the right…
My phone fits perfectly into the right side of the case and my calling cards, credit cards and personal notes fit tucked into the left pocket. The lovely teal colored leather looks elegant and fits into my purse and my pocket.
The delivery time is awful
The delivery time is awful. My phone case is just ok. It's made in China looks like a dollar store item. .
