About Cases.com
Data updated- Website
- www.cases.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 59% (16/27)
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Is Cases.com legit?
Cases.com (www.cases.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 70% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
What people say
The case is durable
The case is durable, and protects my phone. Great buy
Unique transparent case that is…
Unique transparent case that is lightweight and different from others
Useless Magsafe Case
The case you sold me did not allow for magsafe charging when I tried to use my portable charger. How can I return it?
Reply from Cases.com2025-10-21
Hi Ryan, Thank you for your feedback. The case you purchased is designed for use with MagSafe-compatible chargers. Standard or non-MagSafe chargers will not connect or charge through the case. If you’d like to exchange it or return the item, please contact our support team or submit a return/exchange authorization request through our website. We’ll be glad to assist you. — The Cases.com Team
great service and value
great service and value, case fits fine
Didn't fit
Didn't fit , it was a waste of time. This company must think all phones are the same size.
Reply from Cases.com2025-10-21
Hi William, We’re sorry to hear the case didn’t fit as expected. The product purchased was made specifically for the Moto G Stylus 5G (2025) model. Please contact our support team so we can confirm your phone model and arrange a quick resolution — either a refund or an exchange for the correct case. We appreciate the opportunity to make this right. — The Cases.com Team
Very responsive and great at keeping me…
Very responsive and great at keeping me updated. The case is a bit too tight on my S24 ultra - have to move the leather a bit to insert my charger cord (case covers the hole a bit) - but I totally love the Spanish leather!
Reply from Cases.com2025-10-21
Hi Marcella, Thank you so much for your wonderful feedback and review! We’re glad to hear you love the Spanish leather and appreciate your kind words about our service. We’ll share your note about the fit around the charging port with product manufacturer and production team for review — your input helps us keep improving. Thanks again for your support! — The Cases.com Team
I ordered wrong case and my return and…
I ordered wrong case and my return and exchange went flawlessly!
i gifted a simple fold over case to my husband who is always dropping his phone..he loves it and can store credit cards and cash in the slots provided..great that it is held closed by magnet, too!!
my husband is always dropping his phone!
A mistake on my part was quickly…
A mistake on my part was quickly corrected by this company. They were very cooperative and gave me a good deal on another case. Anna was a pleasure to work with. I will do business with them again.
Best Customer Service Ever
I made a mistake when ordering two cases. Anna was extremely helpful in getting the cases changed out and new cases ordered. When the cases were held up in customs, Anna's response was clear and direct, explaining the situation. All responses to inquiries were made quickly and clearly. The best customer service I have experienced!
I just love my case
I just love my case. Your delivery was good.h
Perfect
Perfect. A very high quality and elegant case;
I still haven't received my item
I still haven't received my item. I don't understand how it goes from one state to another, then to my state and back to another state? And you wonder why shipping is so high! SMH!
Reply from Cases.com2025-10-21
Hi Rebecca, We’re sorry for the delay and understand your frustration. It looks like your package made a few extra stops along the way — unfortunately, routing is managed by the U.S. Postal Service, and we don’t have control over their transit paths. We’re glad to see the item has now been delivered, though it arrived a bit later than expected. We truly appreciate your patience and understanding. — The Cases.com Team
RFID Case
I like the case and the protection it offers. I also appreciate the timely notice and refund for the case that was out of stock.
Like the product
This is by far the best iphone case I…
This is by far the best iphone case I have ever used, I don't think it gets the recognition it deserves. I had one for my iPhone 12 and just upgraded to the new iPhone 17, and was very happy to see they had this case for the new phone. The case is slim but solid, my phone feels well protected. The leather-like material stitched on the back feels luxurious, a very nice touch, and the sides are non-slip. Phones fit perfectly in this case, cut-outs for the speakers and buttons are exact, overall a very well made, well constructed, beautiful looking piece of protection that feels great in my hand. I will never use any other case.
Excellent customer service.
they dont fit the phones and keep…
they dont fit the phones and keep falling off
Reply from Cases.com2025-10-21
Hi Steven, We’re sorry to hear the cases aren’t fitting properly. Please contact our support team so we can confirm your phone models and help resolve this for you. We’ll be happy to arrange a refund or exchange, whichever you prefer. Thank you for giving us the chance to make this right! — The Cases.com Team
nothing special a free prize would be…
nothing special a free prize would be nice
Reply from Cases.com2025-10-21
Hi Bud, We’ll admit — a free prize does sound pretty great! 😄 While we can’t promise a game show moment just yet, we truly appreciate your feedback and sense of humor. Keep an eye out… you never know when surprises might pop up! — The Cases.com Team