About Cases.com
Data updated- Website
- www.cases.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 59% (16/27)
Do you own Cases.com? Claim this profile for free and start replying to reviews.
Is Cases.com legit?
Cases.com (www.cases.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 70% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
What people say
Good selection of cases
Good selection of cases. Good customer support. Reasonable prices.
Love the case!!!!
Love the case!!!! the case is beautiful and am enjoying using it. Will order another from you soon!
Love the free screen saver
Not as many colors as other places; the free screen saver is the differentiator.
Nice case nice color
GREAT JOB
GREAT JOB! LOVE THESE CASES FOR MY PHONE! I'LL PROBABLY BUY SOME MORE, BUT DIFFERENT OTHER PERSONALIZED ONES! THANK YOU SO MUCH! JULIANN GREEN
The top part of the Motor razor 2025…
The top part of the Motor razor 2025 case keeps slipping off. It doesn't stay 'locked in'
Reply from Cases.com2025-10-21
Hi Catherine, Thank you for your feedback. We’re sorry to hear that the top part of your Moto Razr 2025 case isn’t staying securely in place. We appreciate you bringing this to our attention — our team will review this issue with the manufacturer for improvement. Please contact our support team so we can help with a replacement or exchange if needed. Your input truly helps us make our products better! — The Cases.com Team
Ease of ordering
Ease of ordering, speed of delivery
Dux Ducis flip case is the perfect protection
I have been buying iPhone cases from Dux Ducis for years. They never let me down and protect my phone as well as possible. I have never used a protective screen, as I don't like them, and have always used flip cases. After trying a flip case from Dux Ducis, I realised there was no point looking for another brand. These cases last for years. My display stays in perfect condition, so I can always sell my iPhone on trade-in without any problems (highest estimated price).
Waynesworld
Stand behind your products and if you mess up on the order you will make it right.Thank you again
Reply from Cases.com2025-10-21
Hi Wayne, Thank you for your kind words! We absolutely stand behind our products and always make things right when an issue occurs. Your exchange has been processed, and the replacement case is ready to ship. We appreciate your patience and continued support! — The Cases.com Team
case good mm
I recommend this company cases
I recommend this company cases. Com, all items are so nice and excelente quality and colors. Recommended 💯 %
Beautiful well made phone case
Beautiful well made phone case.fits perfectly.
It took entirely too long to receive my…
It took entirely too long to receive my items
Reply from Cases.com2025-10-21
Hi James, We’re very sorry for the delay. There was an unexpected delay from our supplier, which caused your order to take longer than usual. We truly appreciate your patience and understanding. — The Cases.com Team
I'm still waiting to receive my…
I'm still waiting to receive my exchange. I have not heard anything
Reply from Cases.com2025-10-21
Hi Sonia, We’ve received your return and have already processed your exchange. Your replacement item has been shipped, and you should receive tracking information shortly (if you haven’t already). Please check your email or spam folder for the tracking update — and if you still don’t see it, feel free to contact support directly, and we’ll resend your tracking details right away. We appreciate your patience and look forward to getting your new case to you soon! — The Cases.com Team
Good quality and looks nice. Works well.
Good quality and looks nice.
Love the layout
Love the layout. Don’t like the zipper. I think a magnetic strip would work better. Also I think the tab to close over phone should be a bit longer to be able to grab it.
Reply from Cases.com2025-10-21
Hi Edward, Thank you for sharing your feedback — we’re glad to hear you love the layout! We appreciate your suggestions about the zipper and closure tab, and we’ll be sure to share them with our design team and product manufacturer for future updates. Your input helps us continue improving our products. Thanks again for taking the time to let us know! — The Cases.com Team
I ordered a case which did not match my…
I ordered a case which did not match my phon. It was detected and I was contacted and given help to correct my order. Thanks to Annie, the overall experience was super.
Sent the wrong case for the phone that…
Sent the wrong case for the phone that I have
Reply from Cases.com2025-10-21
Hi Mark, We sincerely apologize — it appears the wrong case was packaged in the manufacturer’s box. Please contact our support team so we can confirm your phone model and arrange to send you the correct case right away. We appreciate your understanding and will make sure this is resolved quickly! — The Cases.com Team
The case you sent does not fit the…
The case you sent does not fit the phone.
Reply from Cases.com2025-10-21
Hi John, Thank you for your feedback. The case you received — the Zizo Revolve for Galaxy S25 FE — is the exact model that was ordered. If your phone is a different model, please contact our support team for exchange instructions. We’ll be happy to help you get the correct case right away! — The Cases.com Team