Casketemporium (www.casketemporium.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Dr. KH · 2 reviews · Experienced 2024-05-07 ·
★★★★★
This was my first time making an…
This was my first time making an emontional on-line purchase. I reviewed several sites, having no idea regarding the process or quality of my proposed purchase. I did an initial search of written reviews to gage my starting site.
After several chats I retired from exshausted overload! I awoke to a message from Joe at Casket Emporium asking if he could assist me?
This message was a Godsend!
I responded and immediately received a call from Joe. We discussed XL/XXL caskets, shoulder and elbow widths. Things that are required when purchasing an XL/XXL Casket.
Joe was exemplary, professional and expiditious with delivery to the Funeral Home. I got delivered in under 24 hours. The suggestions Joe made were helpful and we ended up being extremely satisfied with our purchase of the Gemini Series, Navy casket.
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louis Cherry · 1 review · Experienced 2024-05-20 ·
★★★★★
Our families experience with Joe was…
Our families experience with Joe was outstanding, he replied quickly and sent many photos and details and took the time out to review the funeral homes charges . I can not say enough here , honestly he made this transaction fantastic and worry free
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Tiyareh Hill · 1 review · Experienced 2024-05-03 ·
★★★★★
This review is 100% real and authentic
This review is 100% real and authentic.
My mother made her wishes very clear to us about what she wanted and the type of casket she wanted. I found it and Joe made the process extremely easy and perfect! I was kind of skeptical in the beginning and only because he communicated so fast and well. That’s rare. Joe got the job done! And my mom’s casket is beautiful and great quality.
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Patrice Donald · 2 reviews · Experienced 2024-03-28 ·
★★★★★
Simply Breathtaking
I do not have enough words to express the lengths Joe extended to complete strangers. I am completely in awe at the beauty of my mothers eternal resting place. Thank you to his entire team for ensuring that our needs were met as promised. I hope that your business continues to prosper and I will never forget how Joe made it happen. I am literally in tears. Eternally grateful.
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Regina Davis · 1 review · Experienced 2024-03-26 ·
★★★★★
Customer service was at all-time high
Customer service was at all-time high, very professional Reasonable this company went above and beyond. I couldn’t ask for a better company. Delivery service was absolutely wonderful. Great customer service. Thank you much.
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Monica Miller · 4 reviews · Experienced 2023-11-01 ·
★★★★★
An absolutely perfect experience
An absolutely perfect experience. Joe was extremely helpful and courteous. The casket was exactly what I wanted and delivered very quickly. I highly recommend Casket Emporium!
Joe made this a great experience. Always returning calls. We had such a short turnaround. The casket was beautiful.
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Peter Shakarian · 3 reviews · Experienced 2023-08-07 ·
★★★★★
Joe is number one!!!
Joe at Casket Emporium was absolutely the best. His prices are very reasonable and on the one I picked for my mother Elizabeth. The Mediterranean Copper was like a fine piece of furniture. I highly recommend this company for anyone looking to find quality caskets.
I was hesitant about purchasing a casket on line. But after speaking with Joe, I was amazed at the kind voice, consultative approach, immediate response to my calls and texts and the quickest shipping ever. I highly recommend using Joe and his company…. You will not…..I repeat….. will not be disappointed.
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David Gelband · 1 review · Experienced 2023-06-16 ·
★★★★★
Joe is truly compassionate and…
Joe is truly compassionate and dependable in tough situations when your family is in need. Was amazing, extremely reliable, and went out of his way, did everything possible to ensure a smooth, efficient, and orderly experience. Thank you for everything Joe.
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Susan Thompson · 2 reviews · Experienced 2023-03-21 ·
★★★★★
Joe is Amazing
Joe is amazing. He really cares about his customers and is so helpful. I have to admit I was skeptical about buying a casket online even after reading all the great reviews. But after speaking and texting with Joe and all the follow-up he provided, I felt comfortable. He provided an absolutely beautiful casket, in the color we wanted and couldn't find anywhere else. He delivered it to the funeral home the next day. The price was terrific. I can't say enough good things about his wonderful service to our family at a very hard time.
From beginning to end Joe was excellent in helping me get what I wanted. This Mother of Pearl casket is beautiful. My mother would be very well pleased.It was delivered on time to the funeral home, and I would like to thank Joe and Casket Emporium for what you did for me here in Birmingham, AL.
Casket Emporium was the best during our time of grief. I made 1 request on their website at midnight and was called at 6am. Our casket was delivered for our loved one on time, in perfect condition. They notified me once it was delivered with pictures. The casket was gorgeous just as pics.
Joe communication was great!!!!
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Professor TD · 1 review · Experienced 2023-04-12 ·
★★★★★
EXPECTATIONS EXCEEDED
This experience couldn’t have been more simplified, cooperative, compassionate, economical, respectful, or simply dignified. From start to finish, Joe handled my purchase with a level of personal care, empathy, and compassion that transcended my expectations. I’ve always heard how difficult and expensive funeral planning is. Joe at Casket Emporium certainly put that rumor to rest. Personal delivery of my dearly departed mother’s pink casket was the epitome of stellar customer service. Not a scratch on it and no need for packing and boxing. Straight from factory to funeral home. All I can say is, “Thank You, Joe,” a million times over.
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Gloria Massa · 1 review · Experienced 2023-04-07 ·
★★★★★
Dependable, knowledgeable, great pricing
Joe was very personable and knowledgeable with a one day turnover. When delivered he worked well with the funeral director and had everything set and inspected quickly. Not to mention his prices are excellent.
Joe at Casket Emporium saved my life from almost falling into buying overpriced caskets from the funeral home. I spoke with Joe he was very professional and ensured me he had his quality caskets in stock and will deliver it himself earlier than the date I needed it by! He was very thorough and informed me of when the delivery was made. So thankful everything was perfect!
Working with Joe from casket emporium made planning my mom’s funeral a lot easier. It was quick and easy to select a model online and I think it might have arrived at the funeral the next day. Our services were a few days away and I know the funeral home said everything arrived easily and without issue. Also the price could not be beat.
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Paul · 5 reviews · Experienced 2023-02-15 ·
★★★★★
We came across Casket Emporium by…
We came across Casket Emporium by accident, nothing was planned for, and we had to make a lot of decisions quickly. We were also grieving and very nervous about the process, costs, and doing right by my mother in law. One call to Joe helped put our mind to ease about taking care of the casket; would it be there on time, would the funeral home accept it, would it be nice. Yes to all of those things, so thank you Joe for helping get us through this in the best possible way.
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Shana · 1 review · Experienced 2022-09-23 ·
★★★★★
Top notch experience all around.
I had the unfortunate experience of needing a casket suddenly for my younger brother. A google search brought me to Casket Emporium but I was skeptical about buying something so important online. I requested a call on the website and the owner, Joe called me immediately as scheduled and answered all of my questions. He helped me pick out the perfect casket for my brother and delivered it personally. My brother was a US Navy Veteran and he helped me customize it so it beautifully reflected that service, my brother would have loved it. Joe sent me photos and videos so I could see the casket and it being delivered in pristine condition. Joe is the real deal, beautiful top quality casket hand delivered. He made the process so smooth with minimal effort on my part. He did exactly what he said he would do and right on time. It was such a pleasure to save money and have one less worry during such a stressful time. We saved several thousand dollars (and got a better/ more personalized product) by going with Casket Emporium over the funeral home. I'm usually not inclined to leave reviews but I want to let people know that Joe with Casket Emporium is the real deal. Shop with confidence and know that Casket Emporium will not only save you thousands and help you pay your respects to your loved one in style but help you every step of the way.
Joe, you made the purchase of the casket very easy. Everything you said was true. You delivered the next day by 10am, personally. We are forever grateful. Thank you again.
