Casketemporium (www.casketemporium.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Eva Simms · 1 review · Experienced 2026-07-15 ·
★★★★★
Joes the best!
I honestly couldn't be happier with my experience with Casket Emporium. Purchasing a casket is never something anyone looks forward to, but they made the entire process as smooth and stress-free as possible during a very difficult time.
The quality of the casket exceeded my expectations—it was beautifully crafted, exactly as described, and arrived in perfect condition. Joe was exceptional from start to finish. He was compassionate, patient, and answered every question I had without making me feel rushed.
What stood out most was his professionalism and genuine care. He kept me informed throughout the process, and everything was delivered on time, giving my family one less thing to worry about.
If you're looking for a company that offers outstanding quality, fair pricing, and truly caring service, I highly recommend Casket Emporium. Joe helped make a difficult experience a little easier, and for that, I'm incredibly grateful.
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Barbara · 2 reviews · Experienced 2026-07-06 ·
★★★★★
Joe is a scam artist
We delivered several caskets for Casket Emporium. We were never paid for our efforts. Joe is a scam artist. We lost over $1000 because he refused to pay us.
We did a great job by going to the airport to retrieve the caskets and delivering them to several funeral homes.
Reply from Casketemporium2026-07-25
Sorry we deliver our own caskets .. it’s weird because we don’t work with a company called Barbara..all couriers are paid via credit card links.. we don’t work with personal couriers..only legit operating companies.. this is probably a competitor ..please at least put the company name there ..this is a scam and not a legit review ..we have never worked with a company of that name ..feel free to call the office 800 618 4642
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Natalie R · 1 review · Experienced 2026-05-12 ·
★★★★★
thank you!
I had a great experience with Casket Emporium/the owner. The casket that I had my heart set on would not have arrived on time-he was very honest about whether he thought it would arrive on time instead of trying to sell me something during a very vulnerable time in my life which, to me, says a lot about him (mind you their shipping time frame is very reasonable- I believe I needed it in like 36 hours from out of state if I recall so I didnt give him much time to be honest). I was starting to feel disappointed/overwhelmed by the general process when a loved one passes and he began asking me the things that I liked about that one that would not arrive and he came up with an option that combined the things that I loved about that one with one that would arrive on time. We ended up doing embroidery, that I didnt even realize was an option, that I absolutely loved and felt very personal to our loved one. Most importantly, everything arrived on time and as described. The casket and embroidery were exactly what we ordered and came out beautiful. Thank you for listening and coming up with something that I felt very happy and comfortable with in a short time frame
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Dean Doe · 4 reviews · Experienced 2025-12-12 ·
★★★★★
Casketemporium handled a sensitive…
Casketemporium handled a sensitive purchase with professionalism and care. The selection was thoughtful, and the process felt respectful and straightforward. It's a service you can trust during difficult times.
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Gina · 1 review · Experienced 2025-11-21 ·
★★★★★
Joe went above and beyond
Joe went above and beyond and making purchasing a casket for my mother as pain-free as it could’ve been. I had wanted a design and lettering on the top. When I first saw the first draft, it wasn’t exactly what I had envisioned. Joe listened to what changes I would like. And said he had it. Because of time, I had to trust him. I was blown away, it was perfect. I would not hesitate in using or recommending Casket Emporium in the future.
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Linda Bell · 1 review · Experienced 2025-10-01 ·
★★★★★
Recent funeral arrangements
I have handled funeral arrangements for several people in my life and learned new things each time. I just made arrangements for my cousin that lives a couple hours away. For the first time I ordered the casket online instead of going with what was offered at the funeral home. It saved the family well over 50% of the funeral home price. The casket was solid cherry and it was beautiful. Delivered when they told me it would be and at no extra charge. Several of the FH attendants told me they thought it was gorgeous, one said the same casket there would have cost us $7000.00. So glad I ordered from Casketemporium! The only reason I gave it 4 instead of a 5 was because I worried it would not arrive in time. I am a worrier!
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Patricia Blake Lee · 1 review · Experienced 2025-08-23 ·
★★★★★
My husband's casket was so beautiful…
My husband's casket was so beautiful .All of the guests who were also prior military, was impressed,and would love to have their casket professional made like my husband's was. Thank you 😊
Fantastic service from the first call to the delivery. My mother’s casket was just perfect. The service we received here was stellar. When we stated telling everyone we bought a casket online, they couldn’t believe it. When we also stated we received the casket next day, again startled. Highly Highly recommend working with Joe and Casket Emporium.
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Becky Thoms · 1 review · Experienced 2025-06-01 ·
★★★★★
Highly recommended!!
Losing two parents so close together is difficult but Joe made the process of picking out caskets so easy. He was very responsive, did so much to make sure we were taken care of and the funeral home said they were the best caskets they had seen. I highly recommend them.
My experience with Casket emporium was absolutely GREAT! If I could give them ten stars, I would. From day one, Joe (the owner himself) reached out to me after my online inquiry of an oversized casket for my father -who passed away in a different state. I was floored by the customer service, and follow-up til the day of the actual delivery. Of course, I was initially nervous to order a casket online. However, after I read the reviews and spoke with Joe- I was at ease. The casket was beautiful and of high quality; and the delivery was on time making their service and my experience over the top! Thank you Joe and your staff at Casket emporium.
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Anna · 2 reviews · Experienced 2025-03-19 ·
★★★★★
Extremely grateful
I have the utmost appreciation and gratitude to Joe for his assistance during my time of need in the passing of my brother. Joe helped me immediately in selecting and processing the full order and as promised, the casket was delivered on the date promised. Emporium caskets are professional, trustworthy and most importantly care about their customers. Thank you!
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Paul Keipper · 2 reviews · Experienced 2025-02-17 ·
★★★★★
Joe helped us every step of the way
Joe helped us every step of the way. Never having gone through the process of planning a funeral we were a little hesitant to buy a casket online. After dealing with a funeral home we were shocked at the prices we were asked to pay for a lessor casket than the one that we got through casket emporium. We were extremely pleased with the service provided by Joe. You can be confident buying from casket emporium. Quick delivery and quality product.
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Mojo · 2 reviews · Experienced 2025-02-11 ·
★★★★★
No regrets - Honest company providing a valuable service
My mother died and I knew the funeral costs would be high, but was still shocked by the casket prices charged by the funeral home. A quick online search convinced me I should at least consider having a casket delivered.
I can’t say enough good things about Joe and the Casket Emporium. He was responsive, kind, and helped me find the right casket for my mom. He knows the games these funeral directors play, trying to make you doubt the quality of a casket you can have delivered - and he patiently answered all my questions and put my mind at ease. He personally inspected the casket and his team hand delivered it to MA - on time, and as promised.
The casket was solid mahogany and arrived in perfect condition. Even the funeral director commented to me how nice the casket was. It was beautiful.
I am glad I took the leap of faith and ordered from Joe. He was incredibly helpful and reassuring, and at the end of the day, I am glad to write this review because it can be hard to trust online reviews sometimes especially if they’re all positive. Well, I can now see why all of the reviews are positive for this company!! I will be telling my friends and honestly cannot recommend Casket Emporium highly enough. They are providing quality caskets, made in the US, at reasonable prices (the casket my mom is buried in is likely 20% the cost of a comparable casket from the funeral home).
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Terry B · 1 review · Experienced 2025-01-15 ·
★★★★★
Spoke to Joe
Spoke to Joe, he was polite, professional and sympathetic. He handled everything quickly and ACCURATELY. The cost of the casket was great. It arrived ON TIME and was absolutely beautiful. Exceeded my expectations. Highly recommend. Thank you. TB
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Carlos · 1 review · Experienced 2025-01-13 ·
★★★★★
Same person took care of everything from beginning to end. Stress free!
Extremely easy and helpful staff. The same sales person Joe helped me through the whole process which was easy and respectful. Don’t buy from the funeral home as similar caskets were up to four times more in price and of less quality. The casket was high quality and something we all felt honored to place our loved one in. I will tell friends and family about casket emporium as they aren’t our to price gauge during a time of grief. Trust them they will take care of you.
The casket was absolutely beautiful. There are so many things while making funeral arrangements that are difficult and complicated but this wasn't. They were so kind and professional and definitely helped with funeral costs
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David Zawadzki · 1 review · Experienced 2025-01-07 ·
★★★★★
Joe was very helpful in making sure we…
Joe was very helpful in making sure we got the right casket and also making sure it got delivered on time for my dad’s service. Thank you Joe!
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Stephanie Villa · 1 review · Experienced 2024-10-28 ·
★★★★★
Kindness in the midst of sorrow
Losing a loved one is the most painful and emotionally draining situations. I'm on the opposite side of the country in California and happened to somehow find this place, I called and had the good fortune of speaking with Joe. I was in need of a personalized item and Joe made it happen, it is unlike any other feeling to get the help we needed at that moment without any hesitation and with an amazing attitude. Thank you Joe from the bottom of our hearts, the quality of the item is amazing but the empathy and compassion you demonstrated was top tier.
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Ebony Anderson · 2 reviews · Experienced 2024-09-22 ·
★★★★★
What a great experience
What a great experience! The customer service was top notch!!! Joe was so professional and patient during this difficult time for my family and I. The shipping was fast and the Casket was BEAUTIFUL! At the last minute we chose to engrave the inside and he did it beautifully with no problem. Thank you so much Joe for making this experience so easy and refreshing.
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Afrika · 1 review · Experienced 2024-09-25 ·
★★★★★
Absolutely amazing customer service
Absolutely amazing customer service. The casket we ordered is beautiful. I 100000% recommend this company. Joe made everything very easy for me and my family. Thanks Joe!
