Consumer Education Services, Inc. (CESI) is a non-profit organization committed to empowering and inspiring consumers nationwide to become debt free. Turn to a trusted, non-profit provider of financial solutions to help you get and stay out of debt. Our compassionate, certified counselors can help you lower interest rates, consolidate your bills, and pay off your debt faster. We've been helping people just like you since 1998. Call CESI for a free consultation today.
Is Consumer Education Services, Inc. legit?
Consumer Education Services, Inc. (www.cesisolutions.org) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
This has been one of the worst experiences I have ever had. This company turns off and on my autopay without telling me. They miss payments because of it and don't tell me. They double charge me and don't tell me. The customer service agents basically only take payments. If you have any other issues you have to speak to a supervisory. Conveniently (for them) there is never a supervisor available. They promise the supervisors will call back but they never do. This has been one of the worst experiences I've had with a business.
I am pleased with my experience with Consumer Education Services Inc. My payments were drafted as agreed and sent to creditors on time each month. I was able to pay off my debt within the time frame they stated.
CESI has helped me finally get my life back on track. The monthly payments were affordable for my budget, and the customer service is excellent. I’d give more than five stars if I could.
Everyone was very helpful when I called and gave good advice. They helped me stay on track throughout the process. I would definitely recommend the program to anyone.
I just became a member of CES and it felt like a load was lifted off my back.I found them very professional and put my faith in them. I have faith this will work out. I couldn’t pay my cards off in a timely fashion and needed help.Thank you CES and I hope that this journey will be successful. Thank you once again.