Loved these
Loved these. Getting more pairs and trying other products because there is no chafing with the underwear and they are super comfortable. If you have the most sensitive skin ever I highly recommend
About Cheekboss
Data updated- Website
- www.cheekboss.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/22)
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Is Cheekboss legit?
Cheekboss (www.cheekboss.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 71% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Easy to order and purchase
Easy to order and purchase. Quality of these underwear are excellent and they really are the most comfortable underwear I have ever worn. So many pretty colors and patterns to choose from.
Cancellation and No Full refund
I was so excited about my Order, but they just cancelled it Stating that the shipping costs were too high to Germany. I paid 19.99$ for shipping and almost every other Shop I ordered from the US so far has lower shipping prices and doesn‘t cancel orders for such a stupid reason. And they Are also very unprofessionel Since they didn‘t refund me the Full amount Even though I haven‘t received anything!!!
What I like: they really are the most comfy
What I like: These really are the best panties I’ve owned. They super soft, stretchy and work well for my apron belly (they don’t over-restrict and create a defined lump, nor do they let everything jiggle out). What I don’t like: -Shipping times are annoying and never consistent. They need to use a new shipping service. -sizing consistency is a MAJOR issue. I just opened a size L and M in boyshort style and they were the same (except the M had a few cm bigger than the L). In addition, the sizing between styles is drastic. I’ve ordered boyshort, thong and brief. The thong is NOT plus size friendly at all! I ordered (the first time) boy shorts in size XL and briefs in L. There was a 6 inch difference in the waist length between the sizes (laying flat). -My biggest issue: the option to pay for a “size guarantee”. I understand with underwear returns are sketchy-but stand behind your product! I shouldn’t have to pay extra money when your product size guide is incorrect, especially with how absurdly expensive these are!
Buy with caution
Buy with caution. They will NOT guarantee you receive your product. My items were ” lost in transit” they wouldn’t even refund me
Love them!
I really really love my fun underwear sets. I usually have a hard time finding underwear that doesn't irritate me and these don't! I was so impressed and I love how fun all the patterns are and the feel is very comfortable. Customer service was also helpful and answered me very fast if I had any issues. Will definitely buy again!
never received my shipment and customer…
never received my shipment and customer service was very difficult and not understanding. would not recommend ordering from them :(
The customer service was amazing and…
The customer service was amazing and the underwear I received are the most comfortable pairs I have ever worn!
I recently received four pairs from…
I recently received four pairs from Cheekboss, and I’m honestly so impressed! The material is incredibly soft, comfortable, and feels great throughout the day. The fit was also perfect, and the quality exceeded my expectations. I’m already looking forward to ordering more styles and colors. Definitely a new favorite!
Misleading subscription practices, no renewal notice, and generic selections
I am extremely disappointed with my experience with Cheek Boss and their VIP membership program. First, they charge recurring monthly subscription fees without sending any advance renewal reminders or billing notification emails. Customers are given zero heads-up before an order processes, making it impossible to adjust, skip, or cancel before being charged. When brought to customer support's attention, they explicitly stated that they "do not offer renewal reminders" and put the entire burden on the customer to track billing dates. Second, their claim that auto-fulfilled orders are based on your "Style Profile" or past preferences is entirely false. Despite my past order history showing a clear preference for colorful and patterned prints (like florals and butterflies), the system auto-filled my package with basic, plain styles. Expecting customers to maintain 7–10 items on a wishlist at all times just to avoid receiving random basic inventory is completely unreasonable. Finally, despite sending an unnotified order filled with items that completely disregard previous preferences, support refused to waive their $6.99 exchange fee. If you value transparency, control over your billing, and receiving styles you actually choose, stay far away from their VIP program. I have canceled my membership and will not be returning.
HOLY COW!!
HOLY COW!!! ALL YOUR ADS COULDNT BE ANYMORE CORRECT, YOU HAVE TO TRY TO UNDERSTAND! I’ve considered purchasing for awhile but wasn’t sure if it was really worth it, ya know for bra and panties I have plenty of already 👀😂 Well, I decided to make the purchase with your new customer welcome offer to only pay shipping and handling. Also decided to add on a matching bra. To say I am blown away is beyond an understatement! I hate clothes, but I’d like my parts to be covered when lounging around the house haha Your products are everything for that and more, not only will this be my comfy outfits for off days from work but also my everyday undies and PJs. No, I’m not kidding. The way the underwear and bra felt like a glove on my body I was not expecting. Very flattering and felt like I had nothing on, but in a secure everything’s gonna stay where it belongs way lol YOU HAVE SECURED A CUSTOMER FOR LIFE AND I MEAN THAT WHOLEHEARTEDLY!!! I will keep my subscription and continue to rave about your products to any woman in my life. THANK YOU, THANK YOU, THANK YOU AND THANK YOU AGAIN TO YOUR ENTIRE DEDICATED TEAM THAT CREATED THESE AMAZING PRODUCTS!
Terrible customer service
Terrible customer service! They have no way to cancel or change after it is placed. I emailed then right away to change my order and of course they don't respond until after it ships. They said to let me know when my order arrives and they will help with an exchange. I did that and they make you pay for the return. They sent the ugliest neon yellow/green pair that I wouldn't wish on my worst enemy! I will never use them again and will not refer people to this company. Worst experience!
HORRID shipping service
Ordered 4 panties and the package has been sitting in a storage facility for 2 WEEKS! email is VERY slow to respond and they suggest to wait for another 5 days.
I ordered 05/22 and today is 07/01
I ordered 05/22 and today is 07/01. It says it’s been sitting in a mailing facility with no movement since 05/26.
Everything about the product is great
Everything about the product is great, they are SO soft and i honestly probably could have sized down which is nice. The customer service was also really great when I had to contact support with a question.
My daughter got the two free pair that…
My daughter got the two free pair that didn't fit and she gave them to me. I liked them so much I ordered 8 more pair. They are so soft and fit really well, but after carefully following the laundering instructions a few pairs of them are coming apart. Some of them were already not attached at the top of the inner liner. A little bit too pricey unless you get them on sale.
I really love these!
I really love these. They are my favorite panties to wear and the quality is top tier. They’ve lasted me many years too!
My first order from Cheek Boss
I just received my first package from Cheek Boss..I'm so glad I found them on Facebook💕 They are beautiful, they are soft, and they wear so well! I am definitely going to be a repeat buyer.. the picture that you see on the website does not do these undies justice! They are so beautiful!! I cannot wait to try their bras, socks, leggings and sleep sets!! Cheek Boss is the "BOSS" of undies!!!
Extremely slow customer service
Extremely slow customer service. Email was the only way of communication. Their sizes are way off. Material seems like Temu. Ordered my usual fit which was way too big and then I had to pay return shipping. By the time I received the responses, my chosen patterns were out of stock and I ended up choosing completely different patterns. Would not recommend. Never ordering from them again.
Definitely Worth Every Cent!
I honestly love everything I've bought with them, they're so comfortable and hold up very well. The prints they have are adorable, cute and comfy? Count me in! They also send out offers all the time for deals or when there are big clearance sales, highly recommend !