Cheekboss (www.cheekboss.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 71% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Rori · 1 review · Experienced 2025-10-23 ·
★★★★★
CheekBoss introduced me to new levels of comfort
When I first ordered with CheekBoss last year, I was excited but pretty skeptical because I have ordered underwear from other sites before and they weren't too great, but CheekBoss makes underwear comfortable and hardly noticeable. It's all very silky smooth and stretchy enough to fit any proportions. I truly have nothing but good things to say about this brand and what they've done for me, their support team is so lovely and helpful aswell. They have many different cute patterns to choose from but they also sell plain colors if that's not your thing. Their VIP program is great and I got more than enough underwear in the 5 months I was a part of it just from their monthly custom boxes. I would buy again in the future when I am in need of more pairs. Thank you CheekBoss!! 🩶🩶🩶
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Lori Joy · 1 review · Experienced 2026-06-03 ·
★★★★★
SORRY A$$ COMPANY
Got free panties, just had to pay shipping. They were crazy soft and comfy. So I went online and ordered 3 panties and two bralettes for over $80. That was on 5/14. Still nothing received, so I emailed the company. They do not care, and now want to charge me $9.99 to re-order. I will NEVER EVER recommend these people again. They ought to be ashamed. The panties are good, but when a company takes that much money and you get nothing, it leaves a very bad taste in your mouth. NEVER AGAIN.
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Alia Sink · 1 review · Experienced 2026-06-02 ·
★★★★★
Stolen money orders never show and bad customer service
I ordered four pairs and signed up for the VIP in both cheekboss and pop fit I have been waiting 2 weeks for the order from cheekboss and they have no customer service numbers that work and they have no one to answer the emails so I don't even know if I'm going to get any of my money back or my order so I will be canceling both cheekboss and pop fit because pop fit never delivered either turns out they're the same company
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Emma MacDonald · 1 review · Experienced 2026-05-22 ·
★★★★★
Garbage clothes and they steal your…
Garbage clothes and they steal your money (I did Not Sign up for a subscription they are charging me and will not stop had to take it up with my bank as fraud and cancel my card
I saw the free ads everywhere so I decided what do I have to loose. Well that was almost 2 years ago and about 150 pairs later. They offer 6 different cuts andI must say the boyshort cut is my favorite followed closely by the newest bikini cut. These feel like you have on nothing they are that comfy. The stretch is almost unbelievable. No binding or digging in. They stay in place no matter your movements. They offer many many prints and some solids too. I will never where anything but cheek boss from now on. Give them a try you've got nothing to loose.
I am putting 3 stars because I would give the staff and customer service aspect like 1 star. But the actual product i would say 4 or 5 stars!
Pros: super soft, stretchy, unique designs, somewhat seamless
Cons: customer service/staff is horrible on the rare occasion you do have to reach out for help. After the first wear, the undies stretch and even after washing they dont go back to non-stretchy fit so you may need to size down! If you order a mystery pack of undies, the horrible staff will literally throw in duplicates! I have gotten 3 of the same prints and 2 of the same prints in a 5 pack of undies I added on after buying from their sister company Popfit. The undies seem like they are made specifically for bigger bodies because the cheekies, briefs & boyshorts are all high waisted it seems they are designed thinking every woman in the world has a bigger belly to cover when that is not the case and if I wanted high waisted undies I would have simply ordered their high waisted cheekies!
Overall, as you can see, through my experience (and I still liked their undies and wanted to get all the cute designs that I liked so I signed up for 2 VIP subscriptions at the same time) there are a lot ore cons than there are pros! I could get over all the product design failures/issues if the staff would just be better! When I ordered something and then get a "special offer" to add a bonus 5 pack of undies for a cheaper price, the staff needs to learn NOT TO send all duplicates! That is the most ridiculous crao ever! I ordered two sets of the 5 pack mystery undies and I could understand maybe one duplicates. But I ended up getting 3 of the same print, 3 of the same print, 2 of the same print and 2 of the same print! So instead of 10 new designs, I got 4 new designs and a bunch of duplicates of those 4 designs. That tells me it's just staff not caring at all, idk maybe they hate their job or dont get paid well, who knows. But I dont want 4 new designs and a bunch of duplicates for $60! And this has happened several times between my two accounts. It is just soo dumb. And this lack of caring from the staff is literally why once I get all the designs I wanted, I will just close out both of my accounts and never be a return customer. I wish there was a way to provide feedback to the owner herself, but I have never seen where to provide direct feedback to other than them sending me surveys about which new designs I would like. Idk im so torn with this company! I want to love it, but the staff makes it impossible because they simply dont care about the customers and they keep sending out these "F U's" in the mail to me and for no reason lol its not like I missed them off or anything!? Ughhhhh I hope another company pops up similar to this because I would love to switch! I just stay for the cute designs
Poor customer service and underwear are cheaply made and fall apart after washing. Not worth the money or the wait. Return policy is a joke and we have to pay for it! I feel ripped off.
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MadamLaFam · 1 review · Experienced 2026-05-15 ·
★★★★★
Best panties in the world!
Cheek Boss panties are to die for!! I absolutely love them! They are THE MOST comfortable, best fitting underwear I've ever tried! I just ordered 10 pairs for $40 from Victoria's Secret prior to finding CheekBoss, yet I am far more pleased with CheekBoss panties!!! The only downside.... is that CheekBoss underwear are made in China.
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Susan Stephens · 2 reviews · Experienced 2026-05-15 ·
★★★★★
Shipping is very quick
Shipping is very quick. Love all of the different choices of fabric! The panties launder well and are extra comfortable too!
I’ve made a couple of orders at this point, but I was hooked after the first order. There is just something different about the material. They’re so comfortable. The waist is not tight at all. I am obsessed with the fun prints! You really just have to try them. They may seem pricey, but compared to VS etc, they are well worth the money, unlike VS poor quality. I’ve only tried 3 of the fits, but the cheeky is my favorite by far. Just try it!
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Kevin Tompkins · 1 review · Experienced 2026-02-18 ·
★★★★★
A husbands perspective. 40 married 7 years.
So I’m a husband whose wife gave cheek boss a shot about 5 years ago. She accumulated lots of pairs and eventually had to cancel. But this Valentine’s Day the I got her the vip because they are the best women’s under wear she’s ever had. She’s tried lots and nobody can compete. There’s cool colors, different styles, but very consistent amazing material. We both love them. She wears cheekies mostly and one other style. They oddly last way longer than others and she wears them on all occasions. For any men out there get the vip and get it in your name. One of the best days of the month is when I come in with the mail and we open them together. I always encourage her to try on at least one even though I already know they are perfect. It’s a rare thing to find underwear for life. Every year or two mine have to change but with cheekboss the quality stays and you just pick what colors your vibing with.
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Tina Gary · 1 review · Experienced 2026-05-16 ·
★★★★★
Make your cheeks smile
The fit on these are really good. Quality .Seamless, silky soft, and many styles for all size of cheeks. The prints is like a little secret to yourself. You could be in a serious meeting at work wearing otters, or ducks at a disco, or some crazy food items. I have ibd and need a spare with me. These are light weight and fold up nicely in a snack baggie! You can even put them in your hoodie pocket. Even if they have food print on them.. don't eat them.
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Nita · 2 reviews · Experienced 2026-05-16 ·
★★★★★
The very best
These are the softest and most comfortable undies I have ever owned! And I’m almost 71 years old lol. I have most of the styles except for the thong and granny panties, from medium to extra large, and even though I am the same size, they all fit and feel perfect! And the pattern of the material makes it so much fun to buy!😄. Ordering is easy and quick! If you’re thinking of trying, DO IT!
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Anne Hause · 6 reviews · Experienced 2026-05-16 ·
★★★★★
I love the feel of these underwear
I love the feel of these underwear. They feel so different (for the better) than any I've ever tried before. I love the fact that you can actually PICK what you will be getting for your monthly subscription. I Don't love that you have to get 3 every month. That adds up to ALOT of understanding. Then, if you want to pause your subscription, more than once, you will get penalized (charged a fee) for that. If it were 1 pair a month for a lower cost with the Option of adding more may be better. Or let people pause for every other month. 6 months of ordering you'd have 18 pairs of unders!!!! Not that they aren't nice underwear but UFF DAH that's alot of drawers! So far though they've held up nicely. I don't dry them hang em up and they dry super fast. What I REALLY love is that when they stretch a little the pattern doesn't get all distorted. It stays nice and cute!!!
Overall I absolutely love my cheeky undies. I've gone through the extreme weight loss journey and have a lot of excess skin as a battle scar of the fight I won against myself. I love the fun and colorful prints. I also love the stretch of the fabric so the undies almost feel like they are custom made specifically for you and your body shape. Because of my body and it's history I choose to stick to certain styles but I started to experiment a bit. I will now state the high waisted cheekies are my favorite style for just the right amount to cover up my tummy and hips and still feel a bit sexy in the back without too much spilling out. I love the standard brief. I did try the new tight leg version and ordered up a size and I admit I am a thick leg girl and the tight leg fit is just not comfortable on me so I will not order those in the future but if you have skinny legs I bet they are a great fit. I like the boy shorts as well but after trying the high waisted cheekies I am kinda preferring those. I would still get the boy shorts on days I wanted a really full coverage day.
I try to order the bras as well. It's better value to order them in a solid color that can match the colors in multiple underwear prints. If I need more support I wear a sport bra underneath and put the cheeky bra on top and it gives full coverage in a workout tank with no awkward cleavage spilling. They hold up well when washed as directed and hung up to dry. My husband obviously didn't follow the directions on one of my bras because it's stretched out and four shades faded from the undies that match them. I gave four stars due to the eventual stretching and fading of the bras which are more expensive than the undies to replace. And to the tight leg briefs. Lots of bigger girls shop here and you should know if you got thick thighs even up sizing won't make them comfortable so don't order them. It's really comfortable fun underwear and as a bigger girl I love the fun print options. So much better than multiple pack of boring hanes her way . Will continue to be a repeat customer.
The underwear is relatively comfortable, and I love the pajamas (if you size UP), but the bras are USELESS. The 1st time I bent over (and Every. Single. Time. after that), my girls popped right out the top. The bras went right into the trash.
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Stephen Lehigh · 3 reviews · Experienced 2026-05-15 ·
★★★★★
I've been wearing and gifting Cheekboss…
I've been wearing and gifting Cheekboss underwear for a couple of years now and can honestly say I love everything about them, especially the vibrant prints. But the bottom line is comfort and seamless appearance under clothes. That's always the case; the fun prints are just the cherry on top. They make this grouchy night owl smile every morning.
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GL · 3 reviews · Experienced 2026-05-15 ·
★★★★★
You’re telling me getting new underwear could be… FUN?!
Buying underwear is kind of like buying a trash can: do you need it? Duh. But do you want to spend money on it? In this economy? Absolutely not.
So, I’m sure you can imagine my surprise when I tell you that I’ve never been happier to have *the world’s coolest underwear drawer ever,* thanks to Cheek Boss.
This company does exactly what it claims to do, and in my opinion, overdelivers. These products are insanely comfy (seriously, how the heck do they do it??), excellent quality, clearly designed by people who get it, and frankly, just downright fun. Shut up and take my money already 😂
TLDR; Get a pair and thank me later.
And yes, VIP is totally worth it.
I have sensory issues and I've never found a pair of underwear that makes me feel so comfortable and at ease. I also love the super fun patterns and colors. They treat their customers with respect, make quick responses and excellent products.
