CleanFreak.com (www.cleanfreak.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 76% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
J
John W. · 1 review · Experienced 2026-03-18 ·
★★★★★
Reliable 14 (Battery) Floor Scrubber
I purchased a Reliable 14 Battery Scrubber roughly 3 years ago for my church and it still runs like a champ today! The process of ordering was super simple, the salesman and customer service treated me fantastic by listening to what we needed and not trying to oversell us on unnecessary things. We are super happy with CleanFreak and will 100% continue to buy from them in the future!
Reply from CleanFreak.com2026-03-18
We thank you for your feedback! We appreciate your business!
Items ordered and shipped at the way to the west coast fairly quickly. Everything i ordered was of good quality and packaging was adequate for safe shipping, except for one threaded sprayer tip pipe broke off at the threads during shipping.
Reply from CleanFreak.com2026-01-25
Thank you for your feedback and for ordering with CleanFreak. We appreciate you calling in and allowing us to fix this. KS450690
The clean freak website was super easy to maneuver. Purchased a mighty extractor set, and the hose broke on the first day of use. The one that comes with it has several great features, but the tips leak tremendously. The sales person from clean freak has requested a new vacuum hose and I’m patiently waiting for it.
Reply from CleanFreak.com2025-08-27
Hi there- Thank you for the feedback. We have reached out to the vendor to provide tracking when available. Have a great day! KS419503 Ticket
Hi Tim
Per the vendor, tracking for your replacement is 392580992830 http://www.fedex.com
You will be able to monitor this in transit tomorrow.
