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ColaPa (www.colapa.com) has a 2.5 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 55% of reviews are 1 star, a relatively high share; The business has replied to 27% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.
Bought a pair of supposed ortho sandals and they are just plastic. They actually smell like the old style airplane glue. Horrible. Can't even send them back as they do not respond to emails or phone calls and do not provide a return address that I could find.
Order a pair, finally arrived after a month directly from China. Cheapest junk I have ever seen! Velcro on the sandal closure comes off after one use. This company sells expensive JUNK !!!!
Arrived on time and was just what I ordered
If I could give a negative star rating I would. SCAM! I ordered a pair of sandals and got a confirmation email from an address that seemed suspicious. Then I checked online and saw all the problems associated with this “company”. As my order had not yet shipped I emailed colapa support and asked them to cancel the order. The response I received offered me a $5 discount to keep my order and insisted on knowing my reason for canceling before processing my cancellation. I gave a reason and canceled. They said it would take awhile to reimburse my credit card. Of course they had already charged my card but hadn’t yet shipped. Upon checking with my credit card company I saw the charge from a Hong Kong company for “health care “??? The item in question was a pair of sandals!!!
Colapa finalised my order by sending me correct size underwear I will now buy more products as they are reliable and meet their responsibilities Much appreciated Well and truely recommended Products are good quality
Received the wind sculptures and they don't work at all. Really is a scam and I wish I had read the reviews before I ordered these products. It would have saved me some money and had I known they came from China I would have not ordered them because nine times out of ten the product will be junk. Save your money and don't get scammed like I did.
I recently purshased a Whimsical Wind Sculpture. The ad showed a spinner that looked beautiful forward to the day it arrived entire sculpture stood less than 3 ft tall tiny silver circle that does not move in the wind. Do not make my mistake do not buy this piece of junk total Scam
I really enjoy the apron with my grandkids name on it. I can't waited to get my t shrits with there name on them too.
I couldn't give this company a lower review. I ordered a pair of shoes and received the cheapest pair of junk shoes I've ever seen. No return label, no address to return the shoes to, no guarantee that you would ever see a refund. Avoid this company like you avoided Covid.
Terrible company or group or a group of scammers…. Ordered 3 wind mills …. None worked… I sent them video and pictures and they sent the same annoying email that they sent others that I only have 15 days to return it and I have to pay all the cost to ship it back and if it’s damaged in anyway or lost I will not get a refund …it cost $45 to send something back to China…do not purchase anything from them…so we already paid $137 to buy this junk and decided that they, based on the emails would tell me they never received the product back, so I didn’t want to pay another $45 to get it to China…the emails came from: Nora Support signed: Colapa
I ordered individually wrapped, KF94 face masks. Almost $50 for 20. What I received looked nothing like the picture. They were the cheapest, bulked packaged knock-off crap. I emailed them and asked to return and they replied I must pay for 1st class, insured postage to China which and if they receive unopened I might get a refund. Shipping cost more than the item. Why should I pay shipping to return misrepresented, knock off junk? ` This is a scam.
Was easy to order and really quick for delivery
I would give this product a minus. Do not waste your money. Even in 50 MPH winds it did not move. This company should be put out of business now. Frauds!
Dear customer, We are so sorry for the problem. But we cannot find your order. Would you mind send us a e-mail via [email protected] to show the details about your order? Then we will try our best to help you. Hope you can understand.
I ordered 3 pair underwear 1 pair white was wrong size Men's Sexy Underwear Men Transparent Ice Silk Brief × 1 White / XXL I received white /M😪 No way will they fit Both other items were correct size 😀
Dear customer, We are so sorry for that. Please do not worry, we have resent the item to you. Hope you can get it soon.
Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped communicating with me altogether once they got what they wanted! They are deceptive, and take advantage by making promises they don’t intend to keep! Horrible customer service! Do not buy from these by liars!They only want your money then no more contact!
Bought two of these wanting to give one to my daughter. Product arrived broken due to poor welding. I attempted to find a number to contact the company and could not find one at the time. So, I took parts from each one to create one good one. It never worked even on days that were very windy. On top of that, it rusted less than a month later. First time I have ever rated anything good or bad. This should tell you how bad the product was and my frustration. Ran across this opportunity to write a review by chance. Fair waring, don't waste your money
My main complaint is my inability to get in touch with this company. I disputed the charge on my Visa bill and was only able to get here from the information they gave me. I have never received any product from Colapa.com.
Dear Customer, We are so sorry for the problem. As for your order, we have sent the details to your e-mail. Please confirm it. If you have any questions, please email us , we will reply to you soon, thanks. Have a nice day! The COLAPA Team
Very satisfied with my case. Few compliments. Referred a friend to your company and she ordered from you. Thanks, Fran
Hey I got my stuff and it was nice it went all the way around the world but I got it
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