Community Phone (www.communityphone.org) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
great service and easy to install the phone package that reasonable price.
Thank you for taking the time to share, we're happy to know our team was able to provide you with a great experience and that you found the setup process easy. Regards, The Community Phone Team
Excellent incoming and outgoing calls I need written guides about erasing messages.
Thank you for taking the time to share, we're really happy to know you're enjoying the call quality. We'll have a member of our team reach out to help you with the written guides for erasing messages. Regards, The Community Phone Team
Issue with transferring number. Received email immediately. Rectified by Cherry. Great communication.
Thank you for taking the time to share, we're really happy to know Cherry was able to resolve the issue with your number transfer and provide you with a great experience throughout the process. Regards, The Community Phone Team
I am 90 years old and she (sorry I don't remember her name) was VERY patient with me. I appreciated that. She helped me thru getting my bill paid annually instead of monthly.
Thank you for taking the time to share, we're really happy to know our team was able to provide you with patient, helpful support and make the process easy to understand. We appreciate your kind words. Regards, The Community Phone Team
Great service, I haven't had any problems with the service and I am totally satisfied with that. Sincerely, Brenda Sims
Thank you for taking the time to share, we're really happy to know you've been satisfied with the service and haven't experienced any issues. We truly appreciate your kind words. Regards, The Community Phone Team
Excellent customer service, quick responses, helpful follow up, phone worked well from day one
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience and that everything worked well from day one. Regards, The Community Phone Team
Thank you for sharing, we're really happy to know the service has met your expectations. We appreciate you taking the time to share. Regards, The Community Phone Team
Problem was resolved quickly after troubleshooting.
Thank you for sharing, we're really happy to know our team was able to resolve your issue quickly. We appreciate you taking the time to share. Regards, The Community Phone Team
Thank you for sharing, we're really happy to know our team was able to provide you with a very good experience. Regards, The Community Phone Team
Both tech people answered my questions quickly. Were correct with their help.
Thank you for sharing, we're really happy to know our team was able to answer your questions quickly and provide the help you needed. Regards, The Community Phone Team
Was hoping for more for aging parent. Young company; young staff. Really just a 3rd rate cell provider buying excess bandwidth from top tier providers. That means my parent got third rate service. Just get a cell phone IMO.
We are sorry your parent didn't get the reliable experience we aim for, that matters a lot to us. We'd genuinely like to fix this rather than just note it. Please reach out to our team at [email protected] with the account info so we can dig into what happened and make it right. Regards, The Community Phone Team
I cannot believe how unstressful this transaction went from start to finish with also getting updates along the way and keeping my old number , ordered July 13 delivered July 16 and using on July 17 WOW such great service is unheard of these days!
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience from start to finish. We're also glad the process was smooth and that you were able to keep your phone number. We truly appreciate your kind words. Regards, The Community Phone Team
So far, so good. Omar has been very attentive and helpful with setting up my parents' line. I especially appreciate that they were able to keep their original phone number and also, the robocall blocker.
Thank you for taking the time to share, we're really happy to know Omar was able to provide you with a great experience while helping set up your parents' line. We're also glad you were able to keep their phone number and enjoy features like our robocall blocker. Regards, The Community Phone Team
Thank you for sharing, we're really happy to know our team was able to provide you with an outstanding customer service experience. Regards, The Community Phone Team
Community Phone staff are great. Appreciate the help
Thank you for sharing, we're really happy to know our team was able to provide you with a great experience. We appreciate your kind words. Regards, The Community Phone Team
Easy setup a bit expensive for seniors after tax is added
Thank you for taking the time to share your feedback. We're happy to know the setup process was easy and we appreciate your comments regarding pricing. We'll be sure to share your feedback with our team. Regards, The Community Phone Team
When it comes to anything technology related, I'm like a toddler who can't stop asking questions. Over the past few weeks, I've talked to several of the people at community phone. Not once did I have to interact with a bot or wait while a computer program sorted me to the right department. All were extremely patient and answered all of my questions in language I could understand. I never felt rushed or pressured to make decisions.
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a patient and supportive experience. It's great to hear you always felt comfortable asking questions and never felt rushed. We truly appreciate your kind words. Regards, The Community Phone Team
Friendly, helpful and efficient. This customer service representative was knowledgeable which made the call very efficient. I would totally recommend your company!
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a friendly, helpful and efficient experience. We truly appreciate your recommendation. Regards, The Community Phone Team
Great experience, customer service and overall value! I used to get several spam calls and now I don't. The process of switching carriers and keeping my number was seamless. Customer service was great all the way to the end. Would recommend to anyone not wanting VOIP!
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience from start to finish. We're also glad the switching process was seamless and that you're enjoying the service. We truly appreciate your recommendation. Regards, The Community Phone Team
I'm officially starting to feel harassed by the survey process. My experience signing up for the service was 100% fine. I've now received 8 calls and two emails asking about the service, after asking not to be contacted for a survey. My advice: stop digging.
We’re sorry to hear about your experience with our survey follow-ups. We appreciate you bringing this to our attention and have shared your feedback with our team for review. Thank you for taking the time to let us know. Regards, The Community Phone Team
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