Great customer service
Reply from Community Phone2026-07-17
Thank you for sharing, we're really happy to know our team was able to provide you with a great customer service experience. Regards, The Community Phone Team
About Community Phone
Data updated- Website
- www.communityphone.org
- Category
- Electronics & Technology
- Location
- United States · Boston
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (2/2)
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Is Community Phone legit?
Community Phone (www.communityphone.org) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Customer service is great
Customer service is great. They were so helpful through every step of setup. Plus followed up to ensure everything was ok.
Reply from Community Phone2026-07-17
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience and guide you through every step of the setup process. We appreciate your kind words. Regards, The Community Phone Team
Took care of my
Took care of my Problem
Reply from Community Phone2026-07-17
Thank you for sharing, we're really happy to know our team was able to resolve your issue. We appreciate you taking the time to share. Regards, The Community Phone Team
Agent was polite
Agent was polite , concise , and was a quick--short help. thanks again, Steve Hansen
Reply from Community Phone2026-07-17
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a polite and quick support experience. Regards, The Community Phone Team
Excellent service
Never any issues with phone service or customer service. Great company!
Reply from Community Phone2026-07-09
Thank you for taking the time to share, we're really happy to know you've had a great experience with both our phone service and customer service. Regards, The Community Phone Team
Great!
This phone worked great for my dad who was having trouble with his cell phone. The landline worked great and excellent customer service!
Reply from Community Phone2026-07-08
Thank you for taking the time to share, we're really happy to know the service has been a great fit for your dad and that our team was able to provide you with excellent customer service. Regards, The Community Phone Team
All though I ‘ve only had this service…
All though I ‘ve only had this service for less than two weeks , I am truly loving it thus far.
Reply from Community Phone2026-07-07
Thank you for taking the time to share, we're really happy to know you're enjoying the service so far. We appreciate your feedback. Regards, The Community Phone Team
The main thing is that we cannot send a…
The main thing is that we cannot send a fax. It is not a show stopper but being a former engineer I do not see why it is that big of a deal.
Reply from Community Phone2026-07-07
Thank you for taking the time to share your feedback. We appreciate your comments regarding faxing and will be sure to share them with our team for review. Regards, The Community Phone Team
Professional and helpful
Reply from Community Phone2026-07-07
Thank you for sharing, we are happy to know you had a great experience with our team. Regards, The Community Phone Team
Great support team
Very helpful and good instructions
Reply from Community Phone2026-07-07
Thank you for sharing, we're really happy to know our team was able to provide you with a helpful experience and clear instructions. Regards, The Community Phone Team
Very professional and helpful.
Reply from Community Phone2026-07-07
Thank you for taking the time to share your experience with us. We're really happy to know you had a great experience with our time. Regards, The Community Phone Team
No problems Joe was patient and very…
No problems Joe was patient and very kind
Reply from Community Phone2026-07-03
Thank you for taking the time to share your feedback. We're glad to hear that Joe was patient and kind throughout your experience. We'll be sure to pass along your kind words to him. Regards, The Community Phone Team
about getting set up with Community Phone System .
I had to buy a new phone to start my new community phone system. The person I spoke with on Community, advised me what phone to look for. This was a big help in getting a good replacement phone for my new system. And today after setting up my new phone, I spoke with Peter, who helped me get started, established & to retrieve my previous phone # .
Reply from Community Phone2026-07-01
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience and help you get started with your new system. Regards, The Community Phone Team
You have the most gracious and patient…
You have the most gracious and patient staff to make it a pleasant experience. They like to laugh too, so that makes it easier to deal with technology. Thank you
Reply from Community Phone2026-07-01
We're really happy to know our team was able to provide you with a pleasant experience and make the process easier. Thank you for taking the time to share. Regards, The Community Phone Team
Easy Land line system
I can just plug it in to the wall and plug the phone line to the box and we are working. No internet. It takes a few seconds to start ringing after you dual the number, and if you get a call waiting call it beeps real weird but you can answer the call if you want to and get back to the original call. It works fine for me. I like a landline but have a cell for other times. Thank you
Reply from Community Phone2026-07-02
We're really happy to know the simple plug-and-play setup worked perfectly and that you are finding the service reliable. Thank you for taking the time to share. Regards, The Community Phone Team
This company was a dream to deal with
This company was a dream to deal with. Every single person was friendly and kind even after the sale!! And the equipment was so easy to install as promised. Even the delivery of the equipment was on time. Great experience. Can't say enough about sales person Mo!!! He was so helpful in explaining everything. He even gave me time to discuss it with my husband and called ME back. No company does that anymore. You are blessed if you ever get the same person twice. Great company and excellent staff. Not one criticism here!
Reply from Community Phone2026-07-01
Thank you for taking the time to share, we're really happy to know our team was able to provide you with a great experience from start to finish. We truly appreciate your recommendation and are grateful for your support. Regards, The Community Phone Team
Kind and considerate customer service…
Kind and considerate customer service staff that are informative but not pushy!
Reply from Community Phone2026-07-01
We're really happy to know our team was able to provide you with a kind and informative experience. We truly appreciate your feedback. Regards, The Community Phone Team
People are really nice to talk to
People are really nice to talk to. It's nice to actually talk to a real person
Reply from Community Phone2026-06-29
Thank you for sharing, we're happy to know our team was able to provide you with a great experience and that you enjoyed speaking with them. Regards, The Community Phone Team
easy to get started when I first got it…
easy to get started when I first got it for my sister and very easy to cancel it upon her death
Reply from Community Phone2026-06-29
Thank you for sharing, we're happy to know the process was easy to get started and that our team was able to make things simple for you when you needed to cancel. Regards, The Community Phone Team
Great service/people.
Because the system being new to me. I had a few "hiccups along the way. I called in to support, and both times, they walked me through, step by step. This last time was a little more than first, so it took longer. The gentleman walked me through each step. He was just the greatest, as was the first person, as I said, this took more time. But wonderful people,
Reply from Community Phone2026-06-29
We're really happy to know our team was able to provide you with a great experience and guide you through each step. We appreciate your kind words and thank you for taking the time to share. Regards, The Community Phone Team