Concora Credit (www.concoracredit.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 29% give 1 star; The business has replied to 65% of negative reviews. Last updated 2026-08-10.
What people say
A
Andria L Park · 4 reviews · Experienced 2026-07-30 ·
★★★★★
available credit not on website
I have had this credit card for many years and I was just told today you can no longer see the available credit on the website. You have to download the app for this. I have limited space and do not fill up my phone with apps. Concora needs to put this back on the website
Reply from Concora Credit2026-07-30
Hi, Andria. We hear you, and we're actively working on it! Keep your eyes peeled for this feature to return soon. Thank you for taking the time to provide this feedback.
C
C O · 2 reviews · Experienced 2026-07-29 ·
★★★★★
Poor customer service 866-502-6439
Poor customer service 866-502-6439. Outsourced customer service who refused to be helpful. Just redundantly repeated what I could see myself when logged in to accounts online. I was calling because clearly what I needed was beyond what could be viewed online. Seemed to have no training or protocol for escalating cases beyond his scope and was downright argumentative. Refused to stop talking and get assistance after I requested assistance beyond him several times.
Reply from Concora Credit2026-07-30
We're sorry to hear you had a negative experience. We are here to help. Please call us at 1-800-224-4960 for assistance. Thank you.
J
Jamie · 1 review · Experienced 2026-07-28 ·
★★★★★
You guys have changed the website and…
You guys have changed the website and now I can't see everything, available credit etc. I don't like it.
Reply from Concora Credit2026-07-30
Hi Jamie. We appreciate the feedback, and we're actively working on it. Keep your eyes peeled for improvements to our website soon. In the meantime, you can view your available credit via the Concora Credit app by swiping left on the summary screen. Thank you!
Antonia Cooper · 1 review · Experienced 2026-07-24 ·
★★★★★
Apparently they suspected fraudulent…
Apparently they suspected fraudulent activity and BLOCKED my card on July 16th i had no idea it was even blocked until i went to use it in a store and repeatedly kept getting a declined message which was totally embarrassing i called and was informed it was blocked due to suspicious activity and they wanted a picture of my drivers which is ridiculous because ive already had to send all that in before i even got the credit card i sent in the documents on Friday the same day i found out it was declined called Monday they stated they didn’t receive it sent it in Monday with a another confirmation it was received now unfortunately i have to wait up to 72 hours before it’s unlocked i asked multiple representatives why is mail the correspondence they choose to use knowing how the mail is running in today’s time why couldn’t they have called emailed text like modern credit companies do WORST experience won’t be with these guys much longer if they don’t fix these ridiculous way of customer service or support don’t get these guys unless ABSOLUTELY necessary
Reply from Concora Credit2026-07-30
Hi Antonia. We're sorry you had a negative experience and understand your frustration. We're here to help. Please call us at 1-800-224-4960 if you need assistance.
I received my card last week Was Truly surprised when I seen the available credit. I had bad credit after a messy Divorce for years and was Truly Shocked they gave me the opportunity to attain a card and use immediately!!
While I am pleased with the card and the online app to manage the card, I really wish I only had one card with a higher limit instead of 2 cards. But I guess this way you make a lot more $$ off of me with 2 very expensive yearly fees
Reply from Concora Credit2026-08-04
Thank you for your review and feedback, Karyn.
S
Sean · 2 reviews · Experienced 2026-07-27 ·
★★★★★
This card isn't worth the hassle.
This card isn't worth the hassle.
It's impossible to tell what your balance from the online info, they say you're overlimit but they can't tell you wat the transaction is. This is likely by design.
Poor customer service. Was told my transaction was denied as I had too many transactions in a 24hr period (fact: it was 6)...when, in fact and unbeknownst to me (see previous paragraph), I'd gone over the limit by $40.
Then DESPITE their recorded offer in the phone tree, the customer supervisor would not hang up to allow a customer (me) to review the customer rep who gave me the bad info ("I will rate her").
No, the customer gets to fill in the customer ratings, especially when to co.oa y offers it.
Disingenuous and deceiptful.
